Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - Zoom or 3CX?
3CX is more expensive to implement (TCO) than Zoom, and Zoom is rated higher (97/100) than 3CX (90/100). Zoom offers users more features (8) than 3CX (3). There is a clear winner in this case and it is Zoom!
Looking for the right Video Conferencing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoom Video Communications Vs. 3CX
Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems.
Zoom was founded in 2011 by experienced leaders and engineers ...
3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...
Who is more expensive? Zoom or 3CX Phone System?
The real total cost of ownership (TCO) of Video Conferencing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoom and 3CX Phone System.
Zoom price starts at $14.99 per month , On a scale between 1 to 10 Zoom is rated 2, which is much lower than the average cost of Video Conferencing software. 3CX Phone System price starts at $135 per year , When comparing 3CX Phone System to its competitors, the software is rated 4 - lower than the average Video Conferencing software cost.
Bottom line: 3CX Phone System is more expensive than Zoom.
Which software includes more/better features?
We've compared Zoom Vs. 3CX based on some of the most important and required Video Conferencing features.
Zoom: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, Call Conferencing, Call Recording, Communications.
3CX Phone System: Call Recording, Call Center, VoIP.
Target customer size
Zoom's typical customers include: Small, medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.