SuiteCommerce Review - why 3.8 stars?

Shlomi Lavi / updated: Mar 03, 2022

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What is SuiteCommerce?

NetSuite SuiteCommerce is a software solution that is offered as a Commerce as a Service or CaaS. The software is the first commerce solution that was designed with the purpose of providing an e-commerce service that is not only a standalone solution, but also as a software solution that is accessible for business to business and business to customer enterprises. The software is also the only cloud business management system that can help companies with ecommerce to run their business in one system, from web store to CRM to accounting. NetSuite, the developer of SuiteCommerce, is one of the most recognizable brands in online business. The company was founded in 1998 and has headquarters located in San Mateo, California.

Who is it best for?

SuiteCommerce is best for small to large business in the industries of retail, wholesale distribution, manufacturing, marketing, consumer products, customer service, department stores, and E-Commerce. The software is used by more than 15,000 organizations located all over the world. Among their most prominent clients include Inkjet, Red Star Traders, CMP Corp, Ibex, and the Girl Scouts of the USA.

Main features and functionalities

SuiteCommerce can help your business through its reach. The software allows users to maximize the reach of E-commerce and make your presence felt on the market. This can be done because the software offers optimum online device shopping capabilities with its design. It also offers to extend your online presence by selling through numerous brands with just one ecommerce platform, which is based directly on your computer. This also allows users to expand their business by selling in multiple areas all over the world.

The software also provides customer insight. The software has 360 customer view of the product or service that you offer. It also provides a detailed customer profile in case you need to know more about your target market. This customer-first feature allows the user to increase sales through targeted merchandising and promotions based on each product or customer attribute. This feature also helps in increasing marketing ROI with visibility into all costs and expenses.

What is the actual cost?

The cost of license starts at $40,000 per license. ITQlick pricing score is 6.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for SuiteCommerce.

Pros

• SuiteCommerce is compatible for mobile devices such as smart phones and tablets
• The software offers email and marketing automation for its users
• SuiteCommerce features social networking links on its main website
• SuiteCommerce is available at any language and can process multiple currencies
• SuiteCommerce offers a free product tour for customers

Cons

• The software has limited hosting capabilities
• SuiteCommerce does not offer money back guarantee to its customers
• SuiteCommerce does not have a free program trial
• SuiteCommerce does not offer user collaboration in a forum
• SuiteCommerce does not have the best visuals in the market

How it stacks up?

Access a head to head analysis of SuiteCommerce vs alternative software solutions.

Frequently Asked Questions (FAQs)