eMaint CMMS Review - why 4.5 stars?

Shlomi Lavi / updated: Mar 01, 2023

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What is eMaint CMMS?

eMaint CMMS is a comprehensive maintenance management software designed to help businesses streamline their maintenance operations, reduce downtime, and extend the life of their assets. Founded in 1986 in Marlton, New Jersey, eMaint CMMS has since grown to become one of the leading maintenance management software providers, serving businesses across a wide range of industries.

eMaint CMMS is ideal for businesses of all sizes, from small operations to large enterprises, that want to take control of their maintenance operations and improve their asset reliability. Whether you are looking to streamline your preventive maintenance program, manage work orders more efficiently, or gain real-time visibility into your maintenance operations, eMaint CMMS has the tools you need to get the job done.

Here are some of the top features of eMaint CMMS:

1. Preventive Maintenance Scheduling: With eMaint CMMS, you can create and manage preventive maintenance schedules for your assets, equipment, and facilities. The system sends automatic notifications when it is time for maintenance tasks, ensuring that your assets are always in peak condition.

2. Work Order Management: eMaint CMMS offers a powerful work order management system that helps you track, prioritize, and assign work orders to your maintenance team. You can also generate custom reports to track work order history, track costs, and monitor performance.

3. Asset Management: eMaint CMMS offers advanced asset management features that allow you to track and manage all of your assets, from equipment and facilities to vehicles and tools. The system offers real-time visibility into asset status, history, and performance, helping you identify areas for improvement and make data-driven decisions.

4. Mobile Access: eMaint CMMS offers mobile access, allowing your maintenance team to access work orders, schedules, and asset information from anywhere, at any time. This feature helps your team stay connected and ensures that work is completed efficiently and on time.

eMaint CMMS has been in business since 1986 and is headquartered in Marlton, New Jersey. The company has grown to employ over 150 employees and serves customers in a wide range of industries, including manufacturing, healthcare, hospitality, and more.

Overall, eMaint CMMS is a powerful maintenance management software that can help businesses of all sizes improve their maintenance operations, reduce downtime, and extend the life of their assets. With features like preventive maintenance scheduling, work order management, asset management, and mobile access, eMaint CMMS is a comprehensive solution that can help businesses take control of their maintenance operations and achieve greater efficiency and reliability.

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Who is it best for?

eMaint CMMS maintenance software is used by a wide range of industries including manufacturing, facilities management, energy and utilities, government and municipalities, and more. Some typical customers of eMaint CMMS maintenance software include: Bimbo Bakeries: Bimbo Bakeries is the largest baking company in the world and uses eMaint CMMS to manage their maintenance operations at multiple facilities. University of Notre Dame: The University of Notre Dame uses eMaint CMMS to manage maintenance tasks across their campus, including buildings, facilities, and grounds. City of Atlanta: The City of Atlanta uses eMaint CMMS to manage maintenance and work order requests for their parks and recreation department. Coca-Cola: Coca-Cola uses eMaint CMMS to manage maintenance operations across their manufacturing and distribution facilities worldwide. Duke Energy: Duke Energy, a leading energy company, uses eMaint CMMS to manage maintenance tasks across their various facilities and equipment. Overall, eMaint CMMS maintenance software is a popular choice for organizations of all sizes and industries looking to improve their maintenance operations and increase efficiency.

Main features and functionalities

eMaint CMMS maintenance software can help your business in several ways:

1. Streamline Maintenance Operations: eMaint CMMS allows you to create, assign, and manage work orders, track inventory and assets, and schedule preventative maintenance tasks, all from a centralized platform. This can help you to streamline your maintenance operations, reduce downtime, and increase productivity.

2. Increase Equipment Reliability: With eMaint CMMS, you can track the maintenance history of your equipment and assets, and schedule preventative maintenance tasks based on usage or time. This can help to increase equipment reliability and reduce the likelihood of breakdowns or failures.

3. Reduce Costs: By scheduling preventative maintenance tasks and reducing equipment downtime, you can also reduce maintenance costs associated with emergency repairs and replacement parts. Additionally, eMaint CMMS can help you to optimize your inventory levels and reduce inventory costs.

4. Improve Reporting and Analytics: eMaint CMMS provides real-time reporting and analytics that can help you to identify trends, track maintenance costs, and make data-driven decisions to improve your maintenance operations.

5. Ensure Compliance: eMaint CMMS can help you to ensure compliance with regulatory requirements by providing tools to track maintenance activities, manage permits and inspections, and document compliance activities.

Overall, eMaint CMMS maintenance software can help your business to improve maintenance operations, increase equipment reliability, reduce costs, improve reporting and analytics, and ensure compliance with regulatory requirements.

What is the actual cost?

eMaint CMMS offers flexible pricing plans to support various industries and industry sizes. The Team package is for 3-user package per month eMaint costs around $65 per user per month, offering standard CMMS features.

The Professional package is for 3 or more users costing around $85 per user per month, along with an advance feature set.

The Enterprise package is for 5 or more users costing around $120 per user per month. The enterprise package provides access to web API, which gives you the freedom to integrate it with your current CMMS system.

The pricing is lesser as compared to similar products in the industry. Although you might find some cheaper options, they do not have rich feature support.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for eMaint CMMS. You can also find here pricing information from eMaint CMMS's website.

Pros

• eMaint offers a mobile app for technicians to access and update work orders, check inventory levels, and perform other maintenance tasks while in the field. This mobile access feature allows for greater efficiency and productivity, which sets eMaint apart from some of its competitors.
• The eMaint software is designed with a user-friendly interface that makes it easy for non-technical users to navigate and use. This is particularly useful for small to mid-sized businesses that may not have a dedicated IT team.
• eMaint allows for customizable reporting, which allows businesses to track metrics that are important to their specific needs. This feature helps businesses to make data-driven decisions and improve their maintenance processes.
• eMaint provides excellent customer support, with 24/7 email support and phone support available during business hours. Additionally, eMaint offers a range of resources such as online training and a community forum to help users get the most out of their software.

Cons

• While eMaint user interface is user-friendly, some users may still experience a learning curve when first using the software. This may be a potential downside for businesses looking for a quick and easy implementation process.
• While eMaint offers some integrations with other software systems, it may not integrate with as many systems as some of its competitors. This could be a potential drawback for businesses looking for a more comprehensive solution that can integrate with multiple systems.

How it stacks up?

Access a head to head analysis of eMaint CMMS vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is eMaint CMMS right for you or your business?

eMaint CMMS has all the necessary features for the maintenance and management needs of organizations in different industries. The pricing is less compared to similar products in the industry, but the product support is high compared to other products. The updates are continuously introduced for a better customer experience. Moreover, eMaint CMMS has rich industry coverage and on-demand webinars to ensure their customers do not face any issues.