MINDBODY Review - why 3.9 stars?

Shlomi Lavi / updated: Dec 30, 2022

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What is MINDBODY?

MindBody is a cloud-based scheduling and business management software solution that serves firms in the wellness industry like gyms, spas, and salons. MindBody helps people find wellness-based establishments and book appointments. The software has a host of features, and some are discussed below:

• Run & Manage: With MindBody, wellness-based businesses can schedule clients, manage staff and payroll, run detailed reports, turn leads into members, and access a full set of tools to handle operations.
• Marketing Suite: Businesses can attract new customers, win back lost clients, increase the frequency of client visits, generate marketing through word of mouth, get helpful feedback from clients, and even save time in the process with MindBody.
• Payments: With the Payments feature on MindBody, businesses can accept payments from clients anywhere, stabilize cash flow and increase revenue with monthly memberships, and accept in-person payments with the integrated POS hardware.
• Client Experience: Clients can manage their experience with the MindBody app and book appointments seamlessly on branded apps of the service providers. MindBody also features Messenger, an AI assistant that books appointments for clients.

MindBody Inc was founded in 2000, is headquartered in San Luis Obispo, California, and has over 1,500 employees. MindBody made the Fast Company Annual List of Most Innovative Companies in 2021.

Who is it best for?

The software is a useful product for businesse of all sizes with backgrounds in a variety of industries. It has specifically been designed for yoga studios, but for appointment management it can be used in any major industry. Some notable clients of the software include Jonathan & George Salon, Golden Bridge, and Orange Cost Crossfit etc.

Main features and functionalities

The software offers online booking services from the official website as well as social media platforms. It features filters for sorting of the schedule based on various parameters such as name, gender, service, and others. It also comes with point of sale capability for the creation of personalized online store.

Important management capabilities of the software include employee management, gift card management, and membership management. Other important capabilities include CRM and e- commerce integration, facility scheduling, on-site payment processing, reminders, and text message reminders.

What is the actual cost?

Mindbody is a business management software with four pricing plans; Starter Accelerate, Ultimate, and Ultimate Plus.

• Starter: This plan costs $159 per month and has all the features necessary to help manage your schedule and streamline your daily business routine.

• Accelerate: This package costs $279 per month and has features that can help you attract new clients and retain old ones by building proper business relationships.

• Ultimate: This plan costs $499 per month and has everything you need to upgrade your business to the next level, such as advanced marketing tools and analytics.

• Ultimate Plus: This is the highest package, costs $699 per month, and has features that can help your business soar to new heights.

ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for MINDBODY. You can also find here pricing information from MINDBODY's website.

Pros

• MindBody allows clients to book sessions themselves which is a plus for business owners
• The software is user-friendly
• MindBody processes payments swiftly and gives users instant notification

Cons

• The software can be challenging to navigate for customers
• On MindBody, membership information and increases in class sizes are not automatically updated most of the tim

How it stacks up?

Access a head to head analysis of MINDBODY vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is MINDBODY right for you or your business?

MindBody is a business management and scheduling software built for wellness, beauty, and fitness services. The software targets businesses that operate a membership model, like salons, spas, gyms, and service providers in the health and wellness niche.