Salesforce Work-com Review - why 3.9 stars?

Salesforce Work-com Review
ITQlick Score: 77/100
ITQlick Rating:
Pricing: 2.6/10 - low cost
Category: Sales -> Salesforce Work-com review
Ranking:Ranked 21 out of 121 Sales systems
Company: Salesforce.com
Pricing: starts at $5 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Salesforce Work-com pricing, Salesforce Work-com alternatives
Shlomi LaviShlomi Lavi / updated: Feb 21, 2022

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What is Salesforce Work-com?

Salesforce Work.com is a sales performance management system that can help users to drive performance by aligning people and motivating their team for better sell, market and service. The software focuses on motivate, align and perform to help users improve performance, inspire achievement and drive more business which can lead to company success.

Salesforce.com, the makers of Salesforce Work.com, is the leader of enterprise cloud computing field. The company has been providing sales and CRM applications since 1999. The company has been ranked #7 on Fortune’s list of the 100 Best Companies to Work for six years.

Who is it best for?

Salesforce Work.com is perfect for companies of all sizes: freelancers, small business, mid-size business, non-profits, large enterprises and even public administrators. Companies that are looking for a cloud-based performance management software for human resources can try this software. Facebook, Mozilla and Spotify are some of the clients of Salesforce Work.com.

Main features and functionalities

Salesforce Work.com can help users to improve sales performance by motivating team, aligning around team goals, improving sales coaching and by measuring sales performance. It is easy to motivate your team using real-time without even leaving Salesforce. Tracking and identifying top performers publicly is easy and the deal-winning tactics can be easily showcased where the team members are working. All your team members will be able to learn from top performers in this way and improve sales performance and close rates.

Once you find the top performers, it is easy to reward them with real rewards using Amazon.com gift cards. It will be easy to improve motivation and morale across your team and users will be able to thank the sales team: operations, marketing and support using real rewards. The sales coaching part can help users to coach team within Salesforce to accelerate learning and onboarding processes and to improve consistency and forecasting among managers.

What is the actual cost?

The cost of license starts at $5 per user/month. ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Salesforce Work-com.

Pros

  • Salesforce Work.com is specifically designed for companies that are looking to improve employee motivation, alignment and performance measurement
  • Salesforce Work.com comes with 360-degree feedback feature from managers and peers unlike other similar tools
  • The customer support of Salesforce Work.com offers phone support, online support, video tutorials, knowledge base and FAQs
  • The performance management software comes with real rewards feature using Amazon.com gift cards unlike other similar tools
  • The drag and drop performance review feature is user-friendly unlike other similar tools

Cons

  • Salesforce Work.com doesn’t offer much scheduling and labor project features like other similar tools
  • Salesforce Work.com doesn’t offer timesheets and payroll software integration features like other similar tools
  • The Motivate pricing plan of Salesforce Work.com doesn’t include any align and perform features
  • The sales performance management system is only available in English as of this time
  • The sales performance management solution doesn’t support Google Aps and NetSuite platforms

How it stacks up?

Access a head to head analysis of Salesforce Work-com vs alternative software solutions.
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Salesfor...
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3.9/5
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77/100
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Xactly E...
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Powerdia...
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Satori
ITQlick rating
3.3/5
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$33 per user/month
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Daylite
ITQlick rating
4.6/5
Score
90/100
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4/10
License pricing
$42 per seat/month
Functionality
16

Frequently Asked Questions (FAQs)

Is it the best Sales system?

Salesforce Work-com is ranked 21 out of 121 software in their category (Sales systems).

How they are rated on ITQlick?

The rating of Salesforce Work-com is 3.9 stars out of 5 and the total score is 77 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Salesforce Work-com makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Salesforce Work-com on your mobile/smart phone.

What should we ask during a demo session?

Differences between Salesforce Work-com and alternatives?

The most popular alternatives to Salesforce Work-com in 2023: Powerdialer, Xactly Express, Satori, Sofon Sales Configurator, Daylite. Access the complete competitors analysis here - Salesforce Work-com VS Sales Software alternatives.

List of categories

Employee Performance Management
HR Department
Workforce Management
Sales performance

List of features

Appraisal History
Collaborative Performance
Custom Appraisal Forms
Self-Appraisals
Social Performance Management
Standard Appraisal Forms

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.