Kaseya VSA Review - why 4.1 stars?

Kaseya VSA Review
ITQlick Score: 85/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Help Desk -> Kaseya VSA review
Ranking:Ranked 14 out of 210 Help Desk systems
Company: Kaseya
Pricing: starts at $1,100 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Kaseya VSA pricing, Kaseya VSA alternatives
Shlomi LaviShlomi Lavi / updated: May 14, 2022

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What is Kaseya VSA?

Kaseya VSA is an IT Systems Management software designed to provide assistance to any forms of businesses, thanks to the fully integrated IT management system. Through this, users are empowered to make huge improvement to any business with comprehensive tools and services that are essential for MSPs and IT Departments. With this software, it is expected that better services will be the output on top of the efficiency of the team.

Who is it best for?

Kaseya VSA system is designed to provide assistance to start-ups, small businesses (1-20 employees), mid-sized companies (10-100 employees), and large enterprises (100+ employees) in the Information and Technology (IT) and Systems Management industry, mainly those businesses engaging in the field of auditing, asset management, help desk and IT.

Main features and functionalities

Kaseya VSA is a cloud-based IT Systems Management software with remote monitoring functionality. It is designed for all sorts of businesses across numerous industries. It provides centralized means of managing the whole IT operations that involves auditing, ticketing, handling complaints, reporting and monitoring performance. This software is intended for in-house IT personnel of a company and can be accessed anytime and anywhere. Other features include remote monitoring and management, patch management, audit and inventory, network performance, remote control and it comes with comprehensive anti-virus and anti-malware component. It is recommended to try this software for free first before purchasing it

What is the actual cost?

The cost of license starts at $1,100 per year. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Kaseya VSA. You can also find here pricing information from Kaseya VSA's website.

How it stacks up?

Access a head to head analysis of Kaseya VSA vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Kaseya V...
ITQlick rating
4.1/5
Score
85/100
Pricing
2/10
License pricing
$1,100 per year
Functionality
7
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Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48
Zoho Des...
ITQlick rating
4.5/5
Score
92/100
Pricing
4/10
License pricing
$14 per agent/month
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Help Desk system?

Kaseya VSA is ranked 14 out of 210 software in their category (Help Desk systems).

How they are rated on ITQlick?

The rating of Kaseya VSA is 4.1 stars out of 5 and the total score is 85 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Kaseya VSA makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Kaseya VSA can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Kaseya VSA and alternatives?

The most popular alternatives to Kaseya VSA in 2023: Freshdesk, SolarWinds Service Desk, Zendesk, Zoho Desk, FuseDesk. Access the complete competitors analysis here - Kaseya VSA VS Help Desk Software alternatives.

List of categories

Fixed Asset Management
Audit Management
Help Desk
Configuration management
Compliance
License Management
Maintenance Inventory Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.