PagerDuty Review - why 4.5 stars?

PagerDuty Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Network Monitoring -> PagerDuty review
Ranking:Ranked 8 out of 30 Network Monitoring systems
Company: PagerDuty, Inc.
Pricing: starts at $21 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile
Links: PagerDuty pricing, PagerDuty alternatives
Shlomi LaviShlomi Lavi / updated: Jan 26, 2023

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What is PagerDuty?

PagerDuty is a redefined incident management tool that is built for reliability and agility.

Who is it best for?

The general categories of the users of PagerDuty are the individuals that are engaging in wide array of small (with 10 to 100 employees) and/or medium-sized (with 100 to 1,000 employees) businesses and even large enterprises that harness the benefits of the services from IT, web and data hosting and other related information services sectors, mainly with data and IT management, performance management and application monitoring.

Main features and functionalities

PagerDuty comes with incident tracking and SaaS alerting system that helps users in their IT operations and DevOps to resolve critical errors in their IT systems. This software can be integrated with all IT infrastructure monitoring tools with the likes of New Relic, Splunk, Zenoss, Nagios, and others.

It can also handles people as part of the equation, through alerting (via phone, SMS, email), automatic escalation of critical issues and on-call scheduling for teams.

What is the actual cost?

The cost of license starts at $21 per user/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for PagerDuty. You can also find here pricing information from PagerDuty's website.

How it stacks up?

Access a head to head analysis of PagerDuty vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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PagerDuty
ITQlick rating
4.5/5
Score
80/100
Pricing
2/10
License pricing
$21 per user/month
Functionality
11
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Spectrum
ITQlick rating
4/5
Score
92/100
Pricing
9.2/10
License pricing
$49.99 per month
Functionality
10
AdRem Ne...
ITQlick rating
5/5
Score
90/100
Pricing
3.6/10
License pricing
$1,500 per license
Functionality
4
Network ...
ITQlick rating
4.5/5
Score
85/100
Pricing
8/10
License pricing
$1,750 per license
Functionality
4
Panopta ...
ITQlick rating
5/5
Score
85/100
Pricing
3/10
License pricing
$4 per node/month
Functionality
5

Frequently Asked Questions (FAQs)

Is it the best Network Monitoring system?

PagerDuty is ranked 8 out of 30 software in their category (Network Monitoring systems).

How they are rated on ITQlick?

The rating of PagerDuty is 4.5 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, PagerDuty makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access PagerDuty on your mobile/smart phone.

What should we ask during a demo session?

Differences between PagerDuty and alternatives?

The most popular alternatives to PagerDuty in 2024: Spectrum, AdRem NetCrunch, Network Performance Monitor, Panopta Advanced Monitoring, PRTG Network Monitor. Access the complete competitors analysis here - PagerDuty VS Network Monitoring Software alternatives.

List of categories

Performance Management
Data Management
IT Management
Application Monitoring
Development Tools Platform
Network Monitoring
System Administration
Virtualization
Website Monitoring
Scheduling
Servers

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.