xMatters Review - why 4.5 stars?

xMatters Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Internet & Online -> xMatters review
Ranking:Ranked 7 out of 29 Internet & Online systems
Company: xMatters
Pricing: starts at $9 per user/month
Typical customers: Medium business
Platforms: Desktop, Mobile
Links: xMatters pricing, xMatters alternatives
Shlomi LaviShlomi Lavi / updated: Mar 25, 2022

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What is xMatters?

xMatters is an website monitoring/actionable IT alerting software that relays data between systems to the users while engaging the appropriate individuals to resolve incidents faster.

Who is it best for?

The general customers of the xMatters software are the individuals and/or organizations from SMBs (small to medium-sized businesses that have one to 100 employees and more than 100 to 1,000 employees, respectively) as well as large enterprises that use the services offered by the industry of IT, data hosting and information related services, mainly with security, backup and IT management.

Main features and functionalities

xMatters offers users with automation and provide structure to the communication. This then proactively avoid outages, resolve and find solution for incidents and keep the suitable people informed. It gives the users the necessary tools that can empowers their IT and Development team.

It enables the connectivity among the users’ solutions as well as the handoffs in their process.

What is the actual cost?

There are three pricing plans for xMatters – the Starter costs $16/user/month, the Base costs $39/user/month and the Advanced costs $59/user/month.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for xMatters. You can also find here pricing information from xMatters's website.

How it stacks up?

Access a head to head analysis of xMatters vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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xMatters
ITQlick rating
4.5/5
Score
75/100
Pricing
6/10
License pricing
$9 per user/month
Functionality
5
Compare
Okta Ide...
ITQlick rating
5/5
Score
84/100
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3/10
License pricing
$2 per user/month
Functionality
6
Simpplr
ITQlick rating
4.9/5
Score
84/100
Pricing
8/10
License pricing
$8 per user/month
Functionality
12
LUMAPPS
ITQlick rating
3.9/5
Score
82/100
Pricing
6/10
License pricing
Has a free version
Functionality
10
MyHub
ITQlick rating
4.8/5
Score
80/100
Pricing
2/10
License pricing
$1,300 per year
Functionality
5
Review

Frequently Asked Questions (FAQs)

Is it the best Internet & Online system?

xMatters is ranked 7 out of 29 software in their category (Internet & Online systems).

How they are rated on ITQlick?

The rating of xMatters is 4.5 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, xMatters makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access xMatters on your mobile/smart phone.

What should we ask during a demo session?

Differences between xMatters and alternatives?

The most popular alternatives to xMatters in 2023: Okta Identity, Simpplr, LUMAPPS, MyHub, MangoApps. Access the complete competitors analysis here - xMatters VS Internet & Online Software alternatives.

List of categories

IT Management
Website Monitoring
Security
Backup
Business Continuity

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.