Appian BPM Review - why 4.3 stars?

Shlomi Lavi / updated: Sep 30, 2022

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What is Appian BPM?

Appian BPM is a business process management solutionthat can help users to manage work automations, business processes and social collaboration across the enterprise for customers, employees and systems. The software offers on-premise, cloud-based SaaS or PaaS deployment options with complete portability. Users can easily access to social, analytics and other functions from any internet-enabled device.

Appian, the company behind this business process management solution, was founded back in 1999. The Washington D.C. based company is popular for its BPM Suite and more than thousand employees are currently working for this company. The company offers an online community where users can share their views with each other and give suggestions on Appian products.

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Who is it best for?

Appian BPM is perfect for companies of all shapes and sizes: starting from small business to large and multinational enterprises. Companies that are looking for a model application platform to drive better business actions, decisions and results can try this software. Amazon, US Army and Department of Treasury are some of the clients of Appian BPM.

Main features and functionalities

Appian BPM comes with real-time reporting, business process automation, native-mobile apps support, easy data recovery and navigation, complete platform availability in both on-premise and cloud and social capabilities. The end user feature of this solution includes reports and analytics, mobile access, case management, social collaboration, records, news and alerts, social profile, document management and sharepoint. It’s easy for business users to work from anywhere, anytime with these features.

Users can manage all the documents, all the collaborations and all the processes from one single solution from any internet enabled device using a simple, user-friendly social interface. The solution can enable developers and designers to create powerful enterprise applications with its modern framework that offers mobile development, enterprise records, intelligent analytics, user-interface design, complex event processing, process management, business rules, content management, SOA & integration and cloud BPM deployment features.

What is the actual cost?

The cost of license starts at $75 per user/month. ITQlick pricing score is 3.6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Appian BPM. You can also find here pricing information from Appian BPM's website.

Pros

• Appian BPM offers cloud based SaaS or PaaS and on premise deployment options for users
• Appian BPM is perfect for companies of all shapes and sizes starting from small companies to large enterprises
• The customer support of Appian BPM offers phone and online support for users
• The business process management solution offers a user community where users can share their problems with each other
• The process modeling feature of this BPM solution is highly intuitive and user-friendly

Cons

• Appian BPM’s reporting feature doesn’t offer much flexibility in printing and configuring reports
• Appian BPM doesn’t work properly in all browsers which can be a problem for some users
• The customer support of Appian BPM doesn’t offer any 24/7 live phone support for users
• It can be difficult for cloud-based users to get access to local databases
• The business process management solution’s form previewing and designing feature is not highly flexible

How it stacks up?

Access a head to head analysis of Appian BPM vs alternative software solutions.

Frequently Asked Questions (FAQs)