Olark Review - why 4.6 stars?
Compare Pricing
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2.4/10 - low cost |
| Category: | Chat -> Olark review |
| Ranking: | Ranked 1 out of 45 Chat systems |
| Company: | Olark |
| Pricing: | starts at $29 per seat/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Olark pricing, Olark alternatives |
Shlomi Lavi / updated: Mar 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Olark?
Olark is a live chat software that can help users to engage customers in chat to build trust and boost sales. Users just have to install a JavaScript code in their website to setup this live chat solution.Olark was founded back in 2009 by Ben Congleton, Matt Pizzimenti, Roland Osborne and Zach Steindler and is headquartered in San Francisco.
Who is it best for?
Olark is suitable for startup marketers, small companies and companies providing online services. ZenPayroll and Wildbit are some of the clients of Olark.Main features and functionalities
Olark comes with in-browser chat, targeted chat, CRM and helpdesk integrations, customizable themes, integration support with Google analytics, offline messages, targeted chat, chat statistics, mobile device support, operator-initiate chat and Javascript API features. If you are comfortable with an existing IM platform you are using, you can chat with your customers from within that platform.What is the actual cost?
Olark pricing starts at $29 per seat per month, and users can enjoy the entire time chat support, reporting, integrations, and insights just at this price.ITQlick pricing score is 2.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Olark. You can also find here pricing information from Olark's website.
Pros
- Olark supports integration with other popular CRM and helpdesk solution including Zendesk, SugarCRM and Salesforce Desk
- Olark offers flexible pricing plans for users with monthly and annual billing options
- The customer support of this live chat software offers phone and chat option for users
Cons
- Olark doesn’t offer routing feature in operator groups for Gold, Bronze and Free plan users
- Olark offers only 14 days free trial instead of 30 days like other similar tools
- The customer support of this live chat software offers phone support for only Ultimate plan users
How it stacks up?
Access a head to head analysis of Olark vs alternative software solutions.Frequently Asked Questions (FAQs)
List of categories
List of features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.