Aavaz Review - why 4.2 stars?

Aavaz Review
ITQlick Score: 83/100
ITQlick Rating: (4.2/5)
Pricing: 2.2/10 - low cost
Category: Call Center -> Aavaz
Ranking:Ranked 23 out of 236 Call Center systems
Company: Tekege Solutions
Pricing: starts at $85 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Aavaz pricing, Aavaz alternatives

Shlomi LaviShlomi Lavi / updated: Aug 24, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Aavaz?

Aavaz is a web based call center management solution for businesses of all sizes. It offers such services as call logging and recording, escalation management, premise-based call center, and others. The software was designed and launched by Tekege Solutions Inc headquartered in California, United States.

What is Aavaz rating? ()

The rating of Aavaz is 4.2 stars out of 5 and the total score is 83 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Aavaz's typical customers?

Customers of the software include businesses of all sizes regardless of their industrial affiliation. It can be used in such industries as telecom and IT services, media and entertainment, financial and legal services, and others. Whitestone Acquisitions LLC is among the notable clients of the software.

Is Aavaz the best Call Center?

Aavaz is ranked 23 out of 236 software in their category (Call Center systems).

What are their main features and functionalities?

The software offers a wide range of outbound calling capabilities such as auto dialing, call list imports, campaign management, outbound IVR, power dialer, predictive dialer, dialer preview, and progressive dialer. It effective contact management, it facilitates capturing of leads as well as their classification. The software also offers integration with major social media networks such as Facebook, Twitter, and LinkedIn.

Aavaz offers programmable surveys featuring open-ended questions to multiple selection questions – or other ways of customization. Other important capabilities of the software include built-in lead management, call logging and monitoring, call recording, campaign history databasing, historical case reporting, and others.

Who are their main alternatives?

Popular alternatives to Aavaz: Nextiva Hosted Call Center, 8x8 Contact Center, TouchStar Dialler, CenterWare Inbound, zendesk talk, USAN IVR, Telax Hosted Call Center, Talkdesk, Five9 Virtual Call Center, inContact Cloud Contact Center. The full list of competitors can be found here.

What is the cost of Aavaz?

The cost of license starts at $85 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Aavaz

What should you ask Tekege Solutions during a demo session? (65 questions)

Schedule a demo with Aavaz and access 65 must ask questions for the vendor while watching Aavaz in action.

Aavaz's list of categories:

Mobile
CRM
Banking CRM
Casino CRM
Complaint Management
Customer Loyalty
Healthcare CRM
Online CRM
Real Estate CRM
Small Business CRM
HR Analytics
Chat

Aavaz Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
Aavaz
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
83/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$85 per user/month
Functionality
14
Review
Compare
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
99/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.6/10
License pricing license pricing (if provided by the software vendor)
$18.95 per user/month
Functionality
20
8x8
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
93/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$0.04 per minute
Functionality
43
Review
Compare
TouchStar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
6
CenterWare
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Functionality
9
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.