AdaCare Review - why 3.8 stars?

AdaCare Review
ITQlick Score: 92/100
ITQlick Rating: (3.8/5)
Pricing: 4.2/10 - average cost
Category: Home Health -> AdaCare
Ranking:Ranked 1 out of 88 Home Health systems
Company: AdaCare
Pricing: starts at $99 per 2 users/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: AdaCare pricing, AdaCare alternatives

Shlomi LaviShlomi Lavi / updated: Mar 12, 2022

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What is AdaCare and its features?

AdaCare is a cloud-based home care software to help caregivers in their homecare business. AdaCare has all the necessary features for caregiver businesses. The features include client management, visit verification, billing & invoicing, patient intake, scheduling, patient charting, marketing, staff management, clock-in & clock-out, GPS, insurance management, care plan management, employee tracking, time/task reporting, payroll administration, and customization.

Moreover, AdaCare offers mobile support for users for efficient caregiver business management. However, the mobile support is for Android only and not for iOS. The target user audience of AdaCare are small, medium, and large-sized organizations.

With all these features in a single home care tool, the home care agencies can keep all staff and patient records together. AdaCare is a tool developed by AdaCare, a software company developing scheduling solutions for home care businesses.

It was founded in the year 1999. Located in the Indialantic, Florida, United States, AdaCare currently has 50+ employees making it a small-sized organization.


What is AdaCare rating?

The rating of AdaCare is 3.8 stars out of 5 and the total score is 92 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses AdaCare?

The software is a viable solution for home health agencies of all sizes and can be used by agencies dealing in different domains of healthcare. Some notable clients of the software include Excellent Home Care, Angel Helpers, and others.

Is it easy to use?

Yes, AdaCare makes it fairly easy to use. This product is user friendly and intuitive.

Is AdaCare cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently AdaCare can't be accessed on mobile, you would need to access it from your computer.

Is AdaCare the best Home Health system?

AdaCare is ranked 1 out of 88 software in their category (Home Health systems).

What are their main features and functionalities?

The software comes with smart scheduling capabilities, automatically considering the skills, geographic zones, and home environment of the clients to suggest the best fit caregivers. Its telephony feature automatically documents when the caregivers arrive and leave from client homes, in addition to recording instant timecards and saving hours of routine work. The software also offers various useful bookkeeping tools related to billing and payroll management.

AdaCare offers staff management with entire staff records stored at a single location. This includes names, addresses, telephone numbers, emails, certifications, work history, and other details. Other important capabilities include built-in employment checklist, compliance management, on-site employee tracking, schedule optimization, patient intake management, task reporting, and others.

What are AdaCare's pros? (4 Pros)

  • AdaCare is an easy-to-use home care software
  • The schedule features let the concerned users on time, causing no delays
  • The customer support is quick to answer user concerns
  • AdaCare email functionality further makes patient care and tracking effectively

What are AdaCare's cons? (1 cons)

  • The mobile app needs improvement for easy navigation

Who are their main alternatives?

With changing business requirements, users often need to select software that fits well with those business needs. Organizations can make the right decisions by comparing the right alternatives. The three tough competitors of AdaCare include Axiscare, Rosemark, and ClearCare.
  • Functionality: AxisCare is on on-premises and cloud-based homecare software. It has all the necessary features that make home care business management easier. The features include robust scheduling, EVV, GPS, mobile app, medication reminders, hospitalization tracking & metrics, custom forms & reporting, payroll/billing integration, payment processing, and easy scheduling. Apart from these features, it offers insurance and patient record management for effective home care business management.

    Rosemark is a cloud-based private duty home care software for small and medium home care businesses. It offers features such as check-in & check-outs, scheduling, voice messaging, task checklist, agency announcements, shift details & offers, color-coded calendars, patient record management, charting, reminders, claims management, and billing & invoicing.

    Moreover, Rosemark is HIPAA compliant, which ensures patient-doctor confidentiality. ClearCare is a cloud-based software for home care business management. The features offered include overtime/ACA tools, billing & payroll, CRM, caregiver marketplace, employment screening, payment processing, telehealth, smart telephony, family room, preferred partners, readmission tracking, work comp insurance, WorkSafe central, caregiver portal, applicant tracking, insights & analytics, and CRM.

    Moreover, ClearCare has a built-in marketing tool, making it a complete home care business management tool. Marketing tool is the features that give ClearCare an edge over AdaCare.
  • Pricing: The pricing of AxisCare is around $150 per feature per month. They also offer a free trial to help see if AxisCare meets your business needs. Whereas the price of Rosemark is around $100 per feature per month. However, there is no free version or free trial available for Rosemark. The pricing for ClearCare is not mentioned by the official vendor. Given the price of three home care tools, the pricing of AdaCare is highly affordable for even small-sized home care businesses.
  • Support: All four tools, namely, AdaCare, AxisCare, Rosemark, and ClearCare, provide complete support to the users in documentation, blog, online support, and FAQs. All these ways help users to get quick support for their urgent questions.
  • What is the cost of AdaCare?

    AdaCare offers various pricing plans for its use depending on their requirements. Since every business has different needs, the pricing plans offer the perfect choice for businesses searching for something minimal. There are 4 pricing plans, namely, basic, plus, complete, and enterprise.

    The Basic plan costs around $2 per client along with a $99 base price. Whereas the price for the Plus plan is around $3 per client with a base price of $99. However, the Complete plan costs around $4 per client along with $99 base pricing. For the enterprise pricing plan, you might need to contact AdaCare support.

    The pricing of AdaCare as compared to other alternatives in-home care software lies in the average costing range. Therefore, there are cheaper as well as expensive options available. However, the best suitable option is the one that suits best with your business needs.

    What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for AdaCare. You can also find here pricing information from AdaCare's website.

    What should you ask AdaCare during a demo session? (65 questions)

    Schedule a demo with AdaCare and access 65 must ask questions for the vendor while watching AdaCare in action. Visit the vendor's website here.

    Where AdaCare is used?

    AdaCare offers all the necessary features for homecare businesses including, invoicing & billing, making it a complete software for homecare business management. Moreover, it has an Android mobile app for efficient patient care. However, there is no iOS app, which can be a turn-off if you are an iOS user. Overall, AdaCare pricing and support fit perfectly well with your organizations needs. Moreover, you can integrate it with external bookkeeping and accounting software.

    List of categories

    Telephony
    Marketing
    Scheduling

    AdaCare Vs. Alternatives

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    Author

    Shlomi Lavi

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    Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.