Adversus Review - why 4.8 stars?

Adversus Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 8/10 - high cost
Category: Call Center -> Adversus review
Ranking:Ranked 31 out of 240 Call Center systems
Company: Adversus
Pricing: starts at $90 per month
Typical customers: SMBs
Platforms: Desktop, Mobile, Cloud
Links: Adversus pricing, Adversus alternatives
Shlomi LaviShlomi Lavi / updated: Jan 15, 2022

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What is Adversus?

Adversus is a cloud-based CRM and dialer software designed to enable call centers to automate repetitive tasks, automatically receive calls, and register customer appointments, sales, and data. The software helps users improve sales techniques and performance and enhance customer appointments, sales, and data registration. Adversus improves decision-making processes by providing data-driven insights, assisting users in prioritizing leads, and reaching the right people at the right time.

Some features of this software are; conversation capture, intelligent calendar, real-time glance, and ringing methods. Adversus was founded in 2015 and currently based in Denmark, Europe, with an employee size of about 11-50 persons.

Who is it best for?

The typical customers include the following business size: SMBs.

What is the actual cost?

Adversus pricing for small and medium teams costs $90 per month when billed annually or $100 per month when billed monthly. Additional $60 is charged on Free calls EU + US + Canada on this plan. Pricing for Enterprise businesses is available upon request.

ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for Adversus.

Pros

  • The software has a smart and functional dialer with many customizable solutions
  • The customer support team is very helpful
  • Adversus is easy and convenient to use
  • Easy to set up

Cons

  • The filter does not fill calls properly
  • A whisper function could be added
  • A few attendants sometimes encountered issues when connecting to the system meetings

How it stacks up?

Access a head to head analysis of Adversus vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Adversus
ITQlick rating
4.8/5
Score
82/100
Pricing
8/10
License pricing
$90 per month
Functionality
18
Compare
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
zendesk
ITQlick rating
4.3/5
Score
90/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
25

Frequently Asked Questions (FAQs)

Is it the best Call Center system?

Adversus is ranked 31 out of 240 software in their category (Call Center systems).

How they are rated on ITQlick?

The rating of Adversus is 4.8 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Adversus makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Adversus on your mobile/smart phone.

What should we ask during a demo session?

Differences between Adversus and alternatives?

The most popular alternatives to Adversus in 2023: nextiva app, 8x8 Contact Center, CenterWare Inbound, zendesk talk, USAN IVR. Access the complete competitors analysis here - Adversus VS Call Center Software alternatives.

Is Adversus right for you or your business?

The software is fit for small, medium, and large businesses. It suits fundraisers, telemarketers, call centers, and appointment schedulers in solar companies, marketing agencies, debtors like management, and fundraising. Some company users are; France Solar, Leedia, Danish Sclerosis Society, and Medifox.

List of categories

Reporting
Auto Dialer / Predictive Dialer
Call Monitoring
Call Recording
CRM
Call Center
Campaign Management
Lead Management

List of features

Campaign Management
Lead Management
CRM
Automatic Call Scheduling
Auto Dialer
Call Conferencing
Call Recording
Inbound Call Center
Outbound Call Center
Call Center

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.