Advisor Review - why 4.2 stars?
Compare Pricing
| ITQlick Score: | 82/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> Advisor review |
| Ranking: | Ranked 30 out of 240 Call Center systems |
| Company: | dezide |
| Pricing: | starts at $49 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Advisor pricing, Advisor alternatives |
Shlomi Lavi / updated: Jul 06, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Advisor?
Contact Center Portal from Dezide Advisor is a knowledge management solution for businesses of all sizes. It offers such services as workflow management, search engine, process management, and others. The software was designed and launched by Dezide ApS headquartered in Denmark.Who is it best for?
Customers of the software include businesses of all sizes and a variety of types. Major industries and domains where it can be used include technology and software development, manufacturing and automation, telecommunications, and others. Some notable clients of the software include Vestas, HP Company, and Nokia etc.Main features and functionalities
Contact Center Portal acts as the primary interface for agents from where entire operations are managed. It offers support for basic operations such as call taking to searching the knowledge base and troubleshooting the problems. The software can be integrated with the Computer Telephony Integration (CTI) system for tracking and displaying the customer information.The portal can be integrated into the existing help desk portals for greater ease. The software streamlines the contact center workflows from call receiving to customer issue resolving. For solving various issues, the software comes with intelligent guides. Other important capabilities include search engine for searching queries and messages, feedback management, and process management etc.
What is the actual cost?
The cost of license starts at $49 per user/month. ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Advisor. You can also find here pricing information from Advisor's website.How it stacks up?
Access a head to head analysis of Advisor vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
Audit Management
Call Monitoring
Call Recording
Conference Calling
Content Management
Call Center
Help Desk
Team Collaboration
Web Collaboration
Self-Service Portal
Call Tracking
List of features
Knowledge Base/FAQ
Self Service Portal
Call Center
Team Collaboration
Content Management
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.