AffinityLive Sync Review - why 4.7 stars?

Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. Accelo comes with mobile support features that allow users to use it on their Android phones as well as the iOS version.

The software provides various functionalities ranging from managing customers to managing sales and inventory. Major features include task management, internal chat integration, and lead scoring among others. Accelo is the company that develops and distributes Accelo software. The company is based in the United States and has been operating since the year 2011.

The rating of AffinityLive Sync is 4.7 stars out of 5 and the total score is 86 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Main customer base of the software comes from small and medium businesses. Major industries where it can be deployed include technology and software development, financial services, retail and wholesale, government, marketing and advertisement, and others. Some notable clients of the software include Bang Online Marketing, Commerce Kitchen, and Virya Technologies etc.

AffinityLive Sync is ranked 10 out of 207 software in their category (Help Desk systems).

AffinityLive offers comprehensive email management for efficient customer support. This includes isolation of important client messages from the inboxes, maintenance of a searchable database for client conversations, live view of client activity from inside Gmail, and management of incoming company emails. CRM capabilities of the software include custom fields and categories, filtering and reporting, automatic contact creation, and database export.

The software offers two-way synchronization with Microsoft Exchange, Outlook, Google Contacts, and Office365. Other important capabilities include timesheet reports, automated work logs, creation and conversion of quotes, custom filtering, project management, contract and retainer management, invoicing, dynamic scheduling, resource forecasting, and client portal etc.

The two major competitors of Accelo are Agile CRM and Virtuagym. Agile CRM is both cloud-based as well as on-premise while Accelo is a cloud-based software only. Accelo works properly in all businesses environments including small-sized businesses, medium-sized businesses, and large enterprises, while Agile CRM is suitable for use majorly in medium-sized businesses and large enterprises.

Agile CRM comes with social media integration, a feature that is not available in Accelo. Based on the available online reviews, Accelo has ratings of 4.5 while Agile CRM has ratings of 4.3. Unlike Accelo, which is cloud-based software, Virtuagym is both cloud-based as well as on-premise.

Accelo offers users with a marketing automation integration that helps the user market their goods and produce marketing content a feature that is not available in Virtuagym. Virtuagym is suitable to promote business growth more than Accelo since it is both cloud-based and on-premise making it flexible. According to most online reviews, Accelo has ratings of 4.5 while Virtuagym has ratings of 4.0.

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