AffinityLive Sync Review - why 4.7 stars?

Shlomi Lavi / updated: Sep 12, 2022

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What is AffinityLive Sync?

Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. Accelo comes with mobile support features that allow users to use it on their Android phones as well as the iOS version.

The software provides various functionalities ranging from managing customers to managing sales and inventory. Major features include task management, internal chat integration, and lead scoring among others. Accelo is the company that develops and distributes Accelo software. The company is based in the United States and has been operating since the year 2011.

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Who is it best for?

Main customer base of the software comes from small and medium businesses. Major industries where it can be deployed include technology and software development, financial services, retail and wholesale, government, marketing and advertisement, and others. Some notable clients of the software include Bang Online Marketing, Commerce Kitchen, and Virya Technologies etc.

Main features and functionalities

AffinityLive offers comprehensive email management for efficient customer support. This includes isolation of important client messages from the inboxes, maintenance of a searchable database for client conversations, live view of client activity from inside Gmail, and management of incoming company emails. CRM capabilities of the software include custom fields and categories, filtering and reporting, automatic contact creation, and database export.

The software offers two-way synchronization with Microsoft Exchange, Outlook, Google Contacts, and Office365. Other important capabilities include timesheet reports, automated work logs, creation and conversion of quotes, custom filtering, project management, contract and retainer management, invoicing, dynamic scheduling, resource forecasting, and client portal etc.

What is the actual cost?

AffinityLive Sync offers two license pricing options; Plus and Premium.

• Plus starts at $24 per user per month on annual billing and $30 monthly
• Premium starts at $39 per user per month on annual billing and $49 monthly

ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for AffinityLive Sync. You can also find here pricing information from AffinityLive Sync's website.

Pros

• AffinityLive Sync is simple to use, even for inexperienced users
• When utilizing a premium subscription, the program is customizable
• Under heavy loads, the program is quick

Cons

• Users claim that the software is too rigid
• Cannot be integrated with other applications

How it stacks up?

Access a head to head analysis of AffinityLive Sync vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is AffinityLive Sync right for you or your business?

AffinityLive Sync is a Help Desk solution designed for support teams in Creative Agency & IT Project Management, Business Consulting, etc. Customers of AffinityLive Sync are Safe Design, LivewireHR, Studio 78 Platinum Design, etc.