AffinityLive Sync Review - why 4.7 stars?
Shlomi Lavi / updated: Aug 14, 2020
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What is AffinityLive Sync?
Main category: Help Desk
Accelo, which was previously known as AffinityLive Sync, is a cloud-based customer relationship management system. The software is designed for use in businesses of all sizes starting from small-sized businesses, medium-sized businesses, and large enterprises. Accelo comes with mobile support features that allow users to use it on their Android phones as well as the iOS version.The software provides various functionalities ranging from managing customers to managing sales and inventory. Major features include task management, internal chat integration, and lead scoring among others. Accelo is the company that develops and distributes Accelo software. The company is based in the United States and has been operating since the year 2011.
AffinityLive Sync rating -
The rating of AffinityLive Sync is 4.7 stars out of 5 and the total score is 86 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology pageTypical Customers
Main customer base of the software comes from small and medium businesses. Major industries where it can be deployed include technology and software development, financial services, retail and wholesale, government, marketing and advertisement, and others. Some notable clients of the software include Bang Online Marketing, Commerce Kitchen, and Virya Technologies etc.Features
AffinityLive offers comprehensive email management for efficient customer support. This includes isolation of important client messages from the inboxes, maintenance of a searchable database for client conversations, live view of client activity from inside Gmail, and management of incoming company emails. CRM capabilities of the software include custom fields and categories, filtering and reporting, automatic contact creation, and database export.The software offers two-way synchronization with Microsoft Exchange, Outlook, Google Contacts, and Office365. Other important capabilities include timesheet reports, automated work logs, creation and conversion of quotes, custom filtering, project management, contract and retainer management, invoicing, dynamic scheduling, resource forecasting, and client portal etc.
AffinityLive Sync 3 Pros
- Accelo is easy to use for beginners
- It is customizable while using a premium plan
- Accelo is fast under bulk work
AffinityLive Sync 2 Cons
- Accelo is not flexible enough
- Cannot be integrated with other applications
Competitors & Alternatives
The two major competitors of Accelo are Agile CRM and Virtuagym. Agile CRM is both cloud-based as well as on-premise while Accelo is a cloud-based software only. Accelo works properly in all businesses environments including small-sized businesses, medium-sized businesses, and large enterprises, while Agile CRM is suitable for use majorly in medium-sized businesses and large enterprises.Agile CRM comes with social media integration, a feature that is not available in Accelo. Based on the available online reviews, Accelo has ratings of 4.5 while Agile CRM has ratings of 4.3. Unlike Accelo, which is cloud-based software, Virtuagym is both cloud-based as well as on-premise.
Accelo offers users with a marketing automation integration that helps the user market their goods and produce marketing content a feature that is not available in Virtuagym. Virtuagym is suitable to promote business growth more than Accelo since it is both cloud-based and on-premise making it flexible. According to most online reviews, Accelo has ratings of 4.5 while Virtuagym has ratings of 4.0. . The full list of competitors can be found here.
AffinityLive Sync Pricing Information
The cost of license starting from $39 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for AffinityLive SyncQuestions to ask the vendor during a demo
Schedule a demo with AffinityLive Sync and access 25 must ask questions for the vendor while watching AffinityLive Sync in action.Is it the right software for you?
Accelo works properly in all businesses environments including small-sized businesses, medium-sized businesses, and large enterprises. Accelo can be used across various industries such as design and creative, construction, music, and insurance among others.AffinityLive Sync Categories
CRM
Help Desk
Online CRM
Time and Attendance
Professional Services Automation
Project Resource Management
AffinityLive Sync specifications
ITQlick Score: | 86/100 |
---|---|
ITQlick Rating: | (4.7/5) |
Company: | AffinityLive |
Address: | San Francisco, CA 94107 |
Pricing: | Starting from $39 per month |
Typical customers: | Small business, Medium business, Large business |
Platforms: | Cloud |
Operating Systems: | Mac OS, Windows, Linux |
AffinityLive Sync Features
Data Import/Export
Basic Reports
Online Customer Support
AffinityLive Sync Vs. Alternatives
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
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AffinityLive
ITQlick Score
86/100
Pricing score
3.2/10
License pricing
$39 per month
Functionality score
9
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Freshdesk
ITQlick Score
94/100
Pricing score
2/10
License pricing
$15 per user/month
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39
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Zoho
ITQlick Score
92/100
Pricing score
4/10
License pricing
$12 per user/month
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3
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FuseDesk
ITQlick Score
91/100
Pricing score
6.4/10
License pricing
$97 per user/month
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7
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Desk-com
ITQlick Score
90/100
Pricing score
2.8/10
License pricing
$25 per month
Functionality score
35
Software review
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Author

Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.