AffinityLive Sync - Top Competitors (Sep 2022)

Shlomi Lavi / updated: Sep 12, 2022

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AffinityLive Sync vs. Alternatives in 2024

AffinityLive Sync vs. HelpDesk

AffinityLive Sync offers features such as Client & Contact Database, Tasks & Checklists, and Client Activity Feed that HelpDesk does not. HelpDesk has features like Ticket Management, Team Collaboration, and Automations, but AffinityLive Sync does not. AffinityLive Sync costs $24 per user per month, while HelpDesk costs $29 per month per agent payable yearly or $34 month to month. Both systems are Help Desk solutions that are hosted in the cloud.

Professionals in IT project management, accounting, managed services, and creative agencies would benefit from AffinityLive Sync. HelpDesk is suited for all organizations, regardless of size or sector, from bootstrapped startups to worldwide corporations.

Privately owned since its inception in 2011, AffinityLive Sync by Accelo has now earned the confidence of thousands of organizations across 86 different countries. Founded in 2002, HelpDesk by LiveChat, Inc. (HBC) is a publicly traded company that provides customer service software to over 30,000 companies in over 150 countries.

AffinityLive Sync vs. Gorgias

AffinityLive Sync has Timesheets & Timers, Task, Email & Calendar Sync, and Custom Fields, but Gorgias does not. Gorgias has Chat Campaigns, Satisfaction Surveys, and Self Onboarding, but AffinityLive Sync does not. Gorgias begins at $10 per month and $50 per month with a yearly payment, whereas AffinityLive Sync begins at $24 per user per month. Both systems are Help Desk solutions that are hosted in the cloud.

AffinityLive Sync was developed for professionals in Creative Agency & IT Project Management, Automated Business Consulting, Accounting Time & Billing, Managed Care Provider, and others. Gorgias supports Shopify, Magento, and BigCommerce companies that want to save time, boost revenue, and optimize the customer service experience.

Accelo (established in 2011) and Gorgias (formed in 2015) are privately owned businesses. While AffinityLive Sync has satisfied customers in over 86 countries, Gorgias has assisted over 7,200 eCommerce businesses.

AffinityLive Sync vs. Freshdesk

AffinityLive Sync and Freshdesk provide features such as Timesheets & Timers and Custom Fields. AffinityLive Sync offers features such as Scheduling & Resource Management, Rules & Triggers, and Templates & Approvals that Freshdesk does not. Freshdesk has features such as Ticket Dispatch, Datacenter Location, and Collision Detection, but AffinityLive Sync does not.

Freshdesk begins at $15 per agent per month, payable yearly, and $18 monthly with a free trial and version. AffinityLive Sync begins at $24 per user per month. Both systems are Help Desk solutions that are hosted in the cloud. AffinityLive Sync was developed for creative agency and IT project management experts, automated business consulting, and so on.

At the same time, Freshdesk was made for companies of all sizes across the globe to give exceptional customer care. Freshdesk by Freshworks (launched in 2010) is listed on the NASDAQ under the name FRSH. Currently, over 150,000 firms utilize Freshdesk, including Honda, Pearson, and UNICEF, while thousands of enterprises in over 86 countries rely on AffinityLive Sync.