Agile CRM Review

ITQlick score for Agile CRM: 90/100

Agile CRM Review - Jul 2020

ITQlick rating
(4.2/5)

Starting from $8.99 per user/month

Agile CRM is a cloud based or SaaS Customer Relationship Management that offer marketing automation, web engagement, social, mobile, live chat and sales and telephony solutions. Some of its core features include project management, marketing automation, appointment scheduling, and contact management and more.

  • ITQlick score: 90/100

    Main category: Project Management

    Sub categories (4/20):

    • Data Analysis Tools
    • Auto Dialer / Predictive Dialer
    • Call Recording
    • Document Management

    Typical customer size: Small business

Shlomi Lavi / updated: Jul 21, 2020

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What is Agile CRM Used For?

Agile CRM is a cloud based or SaaS Customer Relationship Management that offer marketing automation, web engagement, social, mobile, live chat and sales and telephony solutions. Some of its core features include project management, marketing automation, appointment scheduling, and contact management and more.

The contact management feature enables the user to record and access customer information including interaction records, contact information, lead scores and social media accounts. The integration functionality allows the user to sync data with email services such as Gmail, office 365, Microsoft Exchange and IMAP services. The marketing automation feature can let the user automate marketing workflows such as email campaigns, newsletters and video emails and more. The users monitor the website visitors to analyze the customer behaviour.

Average Rating -

The rating of Agile CRM is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The typical customers include the following business size: Small business.

Competitors & Alternatives

The two main competitors of Agile CRM include Hubspot and Zoho CRM.

Both Hubspot and Agile CRM are web based CRM, and ticketing solutions and they both have free versions. Agile CRM is fit for small to medium size businesses, but HubSpot CRM is also ideal for small and medium sized businesses but usually targets businesses with 10 200 employees. Agile CRM was founded in 2012 in India, but Hubspot CRM was founded in 2006 in the United States. Agile CRM offers support online, and 24x7 live dissimilar to Hubspot that offers 24x7 live support, online and during the business hours.

Zoho CRM is cloud based CRM software much the same as Agile CRM. Agile CRM targets are small to medium size businesses different from Zoho CRM which is fit for small businesses and enterprises. Zoho CRM was founded in 1996 in the US, but Agile CRM is based in India and was founded in 2012. They both have free trials and versions.

Agile CRM Pricing Information

The cost of license starting from $8.99 per user/month. The experts at ITQlick has reviewed Agile CRM pricing and gave the software a total cost of ownership (TCO) rating of 2 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Agile CRM in action

Is it the right software for you?

Agile CRM is suitable for business owners and sales managers. It mostly serves small businesses and medium sized businesses as well as freelancers. Any company that has a marketing department and requires sales, marketing and service automation can readily use the services offered by this software solution.

It serves businesses of all sizes in various industry verticals. The industries can be suitable for includes Marketing or Advertising companies. Agile methods help companies make better decisions and enhance their productivity, Construction companies, Event planning companies, Product development companies, and Finance related companies among others.


Agile CRM Categories

Data Analysis Tools
Auto Dialer / Predictive Dialer
Call Recording
Document Management
CRM
Customer Service
Help Desk
Lead Generation
Mac CRM
Online CRM
Call Tracking
Campaign Management

Specifications

Company:
Address: Dallas, Texas
Customers: Small business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

Agile CRM Features

Data Analysis Tools
Project Management
Call Center Management
Campaign Management
Customer Service
Email Marketing

Agile CRM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Agile
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$8.99 per user/month
Hosting
On premise and Cloud
Functionality score
26
Fit small business
Fit medium business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9.99 per user/month
Hosting
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Functionality score
16
Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$99 per month
Hosting
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Functionality score
15
Fit small business
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Hosting
On premise and Cloud
Functionality score
12
Fit small business
Fit medium business
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Software review
Asana
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$10.99 per user/month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.