Agile CRM Review - why 4.2 stars?

Agile CRM Review
ITQlick Score: 90/100
ITQlick Rating: (4.2/5)
Pricing: 2/10 - low cost
Category: Project Management -> Agile CRM
Ranking:Ranked 30 out of 782 Project Management systems
Company: Agile CRM
Pricing: starts at $8.99 per user/month
Typical customers: Small businesses and start ups
Platforms: Desktop, Mobile, Cloud
Links: Agile CRM pricing, Agile CRM alternatives

Shlomi LaviShlomi Lavi / updated: May 19, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is Agile CRM?

Agile CRM is a cloud based or SaaS Customer Relationship Management that offer marketing automation, web engagement, social, mobile, live chat and sales and telephony solutions. Some of its core features include project management, marketing automation, appointment scheduling, and contact management and more.

The contact management feature enables the user to record and access customer information including interaction records, contact information, lead scores and social media accounts. The integration functionality allows the user to sync data with email services such as Gmail, office 365, Microsoft Exchange and IMAP services. The marketing automation feature can let the user automate marketing workflows such as email campaigns, newsletters and video emails and more. The users monitor the website visitors to analyze the customer behaviour.

What is Agile CRM rating? ()

The rating of Agile CRM is 4.2 stars out of 5 and the total score is 90 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Agile CRM's typical customers?

The typical customers include the following business size: Small businesses and start ups.

Is Agile CRM the best Project Management?

Agile CRM is ranked 30 out of 782 software in their category (Project Management systems).

Who are their main alternatives?

The two main competitors of Agile CRM include Hubspot and Zoho CRM.

Both Hubspot and Agile CRM are web based CRM, and ticketing solutions and they both have free versions. Agile CRM is fit for small to medium size businesses, but HubSpot CRM is also ideal for small and medium sized businesses but usually targets businesses with 10 200 employees. Agile CRM was founded in 2012 in India, but Hubspot CRM was founded in 2006 in the United States. Agile CRM offers support online, and 24x7 live dissimilar to Hubspot that offers 24x7 live support, online and during the business hours.

Zoho CRM is cloud based CRM software much the same as Agile CRM. Agile CRM targets are small to medium size businesses different from Zoho CRM which is fit for small businesses and enterprises. Zoho CRM was founded in 1996 in the US, but Agile CRM is based in India and was founded in 2012. They both have free trials and versions.

What is the cost of Agile CRM?

The cost of license starts at $8.99 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Agile CRM

What should you ask Agile CRM during a demo session? (65 questions)

Schedule a demo with Agile CRM and access 65 must ask questions for the vendor while watching Agile CRM in action.

Is it the right software for you?

Agile CRM is suitable for business owners and sales managers. It mostly serves small businesses and medium sized businesses as well as freelancers. Any company that has a marketing department and requires sales, marketing and service automation can readily use the services offered by this software solution.

It serves businesses of all sizes in various industry verticals. The industries can be suitable for includes Marketing or Advertising companies. Agile methods help companies make better decisions and enhance their productivity, Construction companies, Event planning companies, Product development companies, and Finance related companies among others.


Agile CRM's list of categories:

Data Analysis Tools
Auto Dialer / Predictive Dialer
Call Recording
Document Management
CRM
Customer Service
Help Desk
Lead Generation
Mac CRM
Online CRM
Call Tracking
Campaign Management

Agile CRM's list of features:

Data Analysis Tools
Project Management
Call Center Management
Campaign Management
Customer Service
Email Marketing

Agile CRM Vs. Alternatives

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.