Aircall Review

Shlomi Lavi / updated: Oct 23, 2019

What is Aircall Used For?

Aircall is a cloud-based telephony management system for businesses of all sizes. It offers such capabilities as call center management, inbound and outbound reporting, voice recognition, and others. The software was designed and launched by Aircall headquartered in Paris, France.

Average Rating -

The rating of Aircall is 4.2 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software is a useful solution for businesses of all sizes without any restriction on industrial affiliation. Major industries and domains where it can be used include financial and legal services, telecom and IT services, media and entertainment, education, and others. Some notable clients of the software include PipeTop, Cybele, Mis Clicks, and others.

Features

The software offers instant access to local and toll-free number is over 30 countries and manages all the numbers and user on one place. It offers custom music and messages including greetings, absence messages, and voicemail greetings which can be uploaded, recorded, or written down.

Aircall offers call queuing to keep callers on hold until a teammate is available. It also offers interactive voice response in addition to call cascading and shared call inbox. Other capabilities include support for unlimited concurrent calls, call recording, real-time modifications, call analytics, call forwarding, voicemail, and others.

Competitors & Alternatives

Popular Alternatives to Aircall: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

Aircall Pricing Information

The cost of license starting from $30 per user/month. The VoIP experts at ITQlick has reviewed Aircall pricing and gave the software a total cost of ownership (TCO) rating of 3.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Aircall in action

---

Aircall Categories

---

Specifications

Company:	Aircall
Address:	USA
Customers:	Small business, Medium business
Business Area:	Cross Business Areas
Platforms:	Cloud
Operating Systems:	Mac OS, Windows, Linux

---

Aircall Features