ALICE Review - why 4.7 stars?

ALICE Review
ITQlick Score: 82/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Hotel Management -> ALICE review
Ranking:Ranked 29 out of 125 Hotel Management systems
Company: ALICE
Typical customers: Small, medium and large size businesses
Platforms: Mobile, Cloud
Links: ALICE pricing, ALICE alternatives
Shlomi LaviShlomi Lavi / updated: Apr 05, 2022

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What is ALICE?

Alice is a hotel operations management software that enables hotel staff to improve decision making and communication by tracking reports and dashboards and overseeing all business operations. The software aids the efficient distribution of tasks, automates communication with guests before and after arrival, and improves personalized guest services. Users can also track and maintain assets with this software. Not only that, Alice improves guest satisfaction and improve productivity.

The software has features like conversation history, broadcast messages, package management, and tracking, and guest recovery. Alice was founded by Dmitry Koltunov, Alex Shashou, and Justin Effron in 2013. The software company is based in New York, United States, with an employee size of about 51-200 persons. The software company won the No1 Concierge Software award in 2020 and the Housekeeping Finalist in 2020.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for ALICE.

Pros

  • The software handles the management of lost and found materials
  • It is easy to use for all types of users
  • Alice supports tracking of requests between staff and guests

Cons

  • Users can not access the software without a reservation code
  • The functionalities for the PC and phone app could be synchronized
  • Emails and tasks could be separated from other departments

How it stacks up?

Access a head to head analysis of ALICE vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
ALICE
ITQlick rating
4.7/5
Score
82/100
Pricing
2/10
License pricing
Pricing not available
Functionality
11
Review
Compare
Cloudbeds
ITQlick rating
4.5/5
Score
93/100
Pricing
2.4/10
License pricing
$75 per user/month
Functionality
10
ResNexus
ITQlick rating
4.7/5
Score
91/100
Pricing
6.6/10
License pricing
$3 per room/month
Functionality
11
eZee Abs...
ITQlick rating
4.5/5
Score
90/100
Pricing
2.4/10
License pricing
$45 per month
Functionality
4
Hostaway
ITQlick rating
4.4/5
Score
90/100
Pricing
2.8/10
License pricing
$100 per month
Functionality
5

Frequently Asked Questions (FAQs)

Is it the best Hotel Management system?

ALICE is ranked 29 out of 125 software in their category (Hotel Management systems).

How they are rated on ITQlick?

The rating of ALICE is 4.7 stars out of 5 and the total score is 82 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, ALICE makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access ALICE on your mobile/smart phone.

What should we ask during a demo session?

Differences between ALICE and alternatives?

The most popular alternatives to ALICE in 2023: Cloudbeds, ResNexus, eZee Absolute, Hostaway, ThinkReservations. Access the complete competitors analysis here - ALICE VS Hotel Management Software alternatives.

Is ALICE right for you or your business?

Alice is fit for small, medium, and large businesses, and it suits hotel managers and employees in the hospitality industry, specifically, hotels and resorts. Some of its customers are; The Leading Hotels of the World, One & Only Resort, Montage Hotels and Resorts, and Rosewood Hotels and Resorts.

List of categories

Employee Management
Maintenance Inventory Management
Preventive Maintenance
Work Order Management
Property Management
Vendor Management

List of features

Mobile Access
Recurring Work Orders
Property Management
Maintenance
Employee Performance Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.