Alloy Navigator Review - why 4.5 stars?

Alloy Navigator Review
ITQlick Score: 84/100
ITQlick Rating:
(4.5/5)
Pricing: 2/10 - low cost
Category: Asset Tracking -> Alloy Navigator review
Ranking:Ranked 5 out of 20 Asset Tracking systems
Company: Alloy Software Inc.
Pricing: starts at $19 per technician/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Alloy Navigator pricing, Alloy Navigator alternatives
Shlomi LaviShlomi Lavi / updated: May 17, 2022

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What is Alloy Navigator?

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Who is it best for?

Alloy Navigator is specifically designed to help small and midsize companies. Various companies with IT departments or IT organizations of medium and small size can use this software to manage all their IT assets efficiently. Haven for Hope and Southern California College of Optometry are some of the clients of Alloy Navigator.

Main features and functionalities

Alloy Navigator comes with IT asset management, email request management, contract management, self-service portal, business process automation and help desk with escalations and auto-routing features. The IT asset management feature can help users to manage your hardware equipment, computers and software license. Users can maintain purchase orders, maintenance contracts and warranty using the IT asset management tool. The help desk can help users to manage all the requests, incident tickets and work orders in one place.

The contract management feature can help users to keep specifics like service agreements, usage, and maintenance renewals in a single place where you can access them quickly. The software supports integration with 3rd party tools to help users get remote access to other computers and manage computers, other hardware, search the internet or access to an external knowledge base. Customers can get 24x7 access to the knowledge base and help desk support.

What is the actual cost?

The cost of license starts at $19 per technician/month. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Alloy Navigator. You can also find here pricing information from Alloy Navigator's website.

Pros

  • Alloy Navigator Express is specifically designed to help small and medium organizations
  • Alloy Navigator Express offers self-service portal for users unlike other similar IT asset management tools
  • The customer support of Alloy Navigator Express offers basic and premium support for users
  • The IT asset management software supports integration with 3rd party tools unlike other similar software
  • The IT asset management solution offers a network inventory to help you manage all your devices connected to the network

Cons

  • Alloy Navigator Express doesn’t offer any mobile device management feature like other similar tools
  • Alloy Navigator Express doesn’t offer much purchasing and billing features like other similar tools
  • The basic support users of Alloy Navigator Express don’t get access to phone support
  • The IT asset management software doesn’t offer any chat functionality for users
  • The IT asset management solution doesn’t offer any mobile dedicated app for iOS and Android users

How it stacks up?

Access a head to head analysis of Alloy Navigator vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Alloy Na...
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$19 per technician/month
Functionality
13
Compare
EZOfficeInventory
ITQlick rating
4.7/5
Score
91/100
Pricing
2/10
License pricing
$35 per month
Functionality
17
Sunflowe...
ITQlick rating
3.9/5
Score
86/100
Pricing
3.4/10
License pricing
Pricing not available
Functionality
5
Gocodes ...
ITQlick rating
4.3/5
Score
86/100
Pricing
3.2/10
License pricing
$500 per year
Functionality
6
Transpose
ITQlick rating
2.8/5
Score
85/100
Pricing
2.4/10
License pricing
$14.99 per user/month
Functionality
10

Frequently Asked Questions (FAQs)

Is it the best Asset Tracking system?

Alloy Navigator is ranked 5 out of 20 software in their category (Asset Tracking systems).

How they are rated on ITQlick?

The rating of Alloy Navigator is 4.5 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Alloy Navigator makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Alloy Navigator on your mobile/smart phone.

What should we ask during a demo session?

Differences between Alloy Navigator and alternatives?

The most popular alternatives to Alloy Navigator in 2022: EZOfficeInventory, Sunflower Assets Enterprise, Gocodes Asset, Transpose, Enterprise Digital Asset. Access the complete competitors analysis here - Alloy Navigator VS Asset Tracking Software alternatives.

List of categories

Customer Service
Help Desk
Service requests
Task Management

List of features

Billing and Invoicing
Incident / Request Management
ITIL Compliant
Knowledge Base/FAQ
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.