Alterra.ai Review - why 3 stars?
Compare PricingITQlick Score: | 70/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | AI: Customer Support -> Alterra.ai review |
Ranking: | Ranked 8 out of 10 AI: Customer Support systems |
Company: | Alterra.ai |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Alterra.ai pricing, Alterra.ai alternatives |
Shlomi Lavi / updated: May 09, 2022
Some of its features include; Omnichannel, website chat, question answering, and paraphrase detection. Alterra.ai was founded by Alterra Inc, a software company based in Palo Alto, California, the United States with an employee size of about 11-50 persons.
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Table of Contents
What is Alterra.ai?
Alterra.ai is a deep learning-based software that improves customer satisfaction by providing quick answers to customer queries. The software searches through the company knowledge base and uses its NLP engine to translate messages to computer language and provide simplified answers to complex questions. Alterra.ai helps agents boost customer retention, increase website visitors, reduce repetitive issues, and drive revenue.Some of its features include; Omnichannel, website chat, question answering, and paraphrase detection. Alterra.ai was founded by Alterra Inc, a software company based in Palo Alto, California, the United States with an employee size of about 11-50 persons.
Who is it best for?
The typical customers include the following business size: Small, medium and large size businesses.What is the actual cost?
ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Alterra.ai. You can also find here pricing information from Alterra.ai's website.Pros
- The software permits the use of natural language to ask questions and use meaning to search words
- Results are accurate
- The neural network supports training from humans
- Alterra.ai can convert website visitors to customers
How it stacks up?
Access a head to head analysis of Alterra.ai vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
Is Alterra.ai right for you or your business?
The software suits users in small, medium, and large businesses across industries like sales, marketing, travel agencies, and telecommunications. Call centers, social media managers, and customer support team would find this software useful.List of categories
AI: Customer Support
Chat
Customer Service
Customer Success
Sales
Customer Experience Management
List of features
Chat
Customer Database
Customer Service
Customer Service
Customer Relationship Management
Customer Experience Management
Sales Management
Sales orders
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.