Alteva Hosted VoIP Review - why 2.8 stars?

Alteva Hosted VoIP Review
ITQlick Score: 76/100
ITQlick Rating: (2.8/5)
Pricing: 9/10 - high cost
Category: VoIP -> Alteva Hosted VoIP
Ranking:Ranked 74 out of 164 VoIP systems
Company: Alteva
Typical customers: Medium and large size businesses
Platforms: Cloud
Links: Alteva Hosted VoIP pricing, Alteva Hosted VoIP alternatives

Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.

What is Alteva Hosted VoIP and its features?

Alteva Hosted VoIP is a cloud-based business VoIP solution for businesses of all sizes. It offers such capabilities as call recording, SIP trunking, data backup, and others. The software was designed and launched by Alteva Communications headquartered in Pennsylvania, United States.


What is Alteva Hosted VoIP rating?

The rating of Alteva Hosted VoIP is 2.8 stars out of 5 and the total score is 76 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Alteva Hosted VoIP?

The software is a viable solution for businesses of all sizes and a wide range of types. It can be used in such major industries and domains as healthcare and hospitality, telecom and internet services, media and entertainment, financial services, and others. Some notable clients of the software include Kimmel & Silverman PC, PTR Baler & Compactor, Spencer Gifts, and others.

Is it easy to use?

Yes, Alteva Hosted VoIP makes it fairly easy to use. This product is user friendly and intuitive.

Is Alteva Hosted VoIP cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Alteva Hosted VoIP can't be accessed on mobile, you would need to access it from your computer.

Is Alteva Hosted VoIP the best VoIP system?

Alteva Hosted VoIP is ranked 74 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers all the basic phone functions such as call forwarding, caller ID, call hold, call transfer, call waiting, 3-way calling, call redialing, speed dialing, and others. Coworkers within the company can be called using a 2 to 6 digit extension. The software also offers caller ID with the option of revealing of blocking numbers.

Alteva Hosted VoIP allows employees to put caller on hold, hand up, and resume the conversation with the caller. Other capabilities include anonymous call rejection, call park, call pick up, simultaneous ring, distinctive ringing, line status monitoring, remote office support, call logs, voicemail support, and others.

Who are their main alternatives?

Popular alternatives to Alteva Hosted VoIP: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Alteva Hosted VoIP?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 9 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Alteva Hosted VoIP

What should you ask Alteva during a demo session? (65 questions)

Schedule a demo with Alteva Hosted VoIP and access 65 must ask questions for the vendor while watching Alteva Hosted VoIP in action.

List of categories

Communications
Business Phone Systems
Cloud PBX
PBX Phone Systems
SIP Clients
SIP Trunking
UCaaS Providers
VoIP
Call Center
IT Management

List of features

Call Center
Email
IT Management
VoIP

Alteva Hosted VoIP Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Alteva H...
ITQlick rating
2.8/5
Score
76/100
Pricing
9/10
License pricing
Pricing not available
Functionality
14
Compare
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.