AmberPOS Review - why 4.1 stars?

AmberPOS Review
ITQlick Score: 93/100
ITQlick Rating: (4.1/5)
Pricing: 5.2/10 - average cost
Category: Retail & POS -> AmberPOS
Ranking:Ranked 8 out of 430 Retail & POS systems
Company: Pacific Amber Technologies Inc.
Pricing: starts at $999 per license
Typical customers: SMBs
Platforms: Desktop
Links: AmberPOS pricing, AmberPOS alternatives

Shlomi LaviShlomi Lavi / updated: Mar 11, 2022

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What is AmberPOS and its features?

Amber POS is a point of sales software solution that helps businesses track sales performance, transactions and support teams or employees across single or multiple sales stores. Amber POS is equipped with various features, some of which are discussed below:
  • Fast Transaction Processing: The AmberPOS software helps businesses manage incoming and outgoing transactions. Stores can quickly create purchase orders for vendors, automatically update information as inventory is received, and utilize the barcode scanning option at the front desks for swift customer check out.
  • Complete Inventory Management: AmberPOS helps businesses and stores manage their inventories with quick item lookup tools, reporting tools, purchase order generation option, and a vendor management tool, amongst others.
  • Customer Relationship Management: The CRM module on AmberPOS helps businesses keep track of customer activity (transactions, reviews, and details), save certain information like birthdays and shirt size, reach out through emails, etc.
  • Full ECommerce Integration: Businesses can integrate the AmberPOS software with online shopping cart solutions, synchronize orders, customers, and inventory details to run an entire online store.
  • Smart Reporting and Analytics: With AmberPOS, businesses can generate detailed reports on every activity, with over 500 different options, track growth and product performance, and access inventory statistics.
AmberPOS is owned by Pacific Amber Technologies, founded in 1998, headquartered in Coquitlam, Canada.

What is AmberPOS rating?

The rating of AmberPOS is 4.1 stars out of 5 and the total score is 93 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses AmberPOS?

AmberPOS can be used by small and medium sized retailers who are looking for a POS solution that supports single store and multi-Store management.

This solution is specifically designed for retailers in United States and Canada and is great for retail sectors such as jewellery stores, housing goods, men and women clothing, book, athletic and sporting goods, swimwear, hobby stores and more. House of Knives, Blue Ruby Jewellery and North Shore Athletics are currently using AmberPOS.

Is it easy to use?

Yes, AmberPOS makes it fairly easy to use. This product is user friendly and intuitive.

Is AmberPOS cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently AmberPOS can't be accessed on mobile, you would need to access it from your computer.

Is AmberPOS the best Retail & POS system?

AmberPOS is ranked 8 out of 430 software in their category (Retail & POS systems).

What are their main features and functionalities?

AmberPOS is highly customizable and comes with easy to use sales processing, inventory management, vendor management and reporting features. The transaction processing part offers easy transactions and generating invoices quickly with built-in bar code scanning, integrated payment processing, inventory look-ups and other features. The effective customer management functionality can help users to easily keep track of customer information such as purchases, personal details, account receivables and point system.

The inventory management module comes with track inventory details, multi-dimensional category tracking, per SKU tax tracking, price includes tax checkbox, partial quantity items support, rental items support, item baskets support and more.

The reporting part offers customizable vendor, sales, customer, inventory and specialized reports. Other notable features of AmberPOS are integrated payment processing and Ecommerce integrations.

What are AmberPOS's pros? (5 Pros)

  • AmberPOS has excellent and reliable support
  • The software is generally easy to set up and use
  • The online store integration on AmberPOS works perfectly
  • User-friendly interface
  • Highly customizable

What are AmberPOS's cons? (5 cons)

  • The user interface can sometimes be confusing
  • Converting from another POS software to AmberPOS can be frustrating and time-consuming
  • The inventory management module of AmberPOS doesn’t offer intelligent inventory decisions like other similar tools
  • The functions of this point of sale system can be difficult to use according to some customers
  • The software doesn’t offer much loyalty management features like other similar tools

Who are their main alternatives?

In the retail and POS niche, AmberPOS faces stiff competition from Square Point of Sales, Lightspeed Retail, Shopify POS, and Heartland Retail. AmberPOS and its alternatives are compared in the following aspects below:
  • Functionality: AmberPOS has the basic functionalities for a typical retailing, POS, and customer relationship management software. In comparison, its alternatives also have the basic functionalities, but Shopify POS does not support the Mail Order feature, while the Employee Management tool is not available on Heartland Retail.
  • Cost: AmberPOS is license pricing starts at $999, and it is rated 2.6 out of 5 by ITQlick experts, which means that it is a mid-cost (between low-cost and expensive) software. In comparison, Square POS is free to install but charges a 2.6% + 10¢ on every tap or swipe, while Lightspeed Retail starts at $59/month billed annually. Heartland Retail pricing starts at $80/month, with add-ons, while Shopify POS pricing starts at $29 per month with a 14-day free trial.
  • Customer/Industries: AmberPOS targets customers in various industries, ranging from e-commerce to fashion, sports, shopping malls, technology retailers, etc. Shopify POS and Square Point of Sales target similar customers and industries, supply chain management companies; Lightspeed Retail targets retailers, hospitality, and good merchants, while Heartland Retail targets retailers of all kinds of products.
  • Popularity: AmberPOS is a well-known brand, having been around for over two decades. In comparison, Shopify POS serves over 1.7 million businesses in 175 countries, Lightspeed Retail offers its services in over 100 counties, and Millions of companies globally use square POS.
  • Scalability: AmberPOS software is scalable and can be utilized by businesses of all sizes, from 1–1000 and above. Lightspeed Retail, Heartland Retail, and Shopify POS are equally scalable as AmberPOS, while Square POS can serve businesses sized above 500 stores.
  • Support: AmberPOS offers customer support through a 24/7 live phone representative and knowledge base. Its competitors offer more support channels like email, helpdesk, chat support, FAQ, etc.
  • Cloud/On-premise: AmberPOS is an on-premise retail and POS solution. In contrast, all its competitors are cloud-based solutions.

What is the cost of AmberPOS?

AmberPOS has a starting price of $999.00. The software offers a demo mode and a 90-day risk-free trial.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5.2 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for AmberPOS. You can also find here pricing information from AmberPOS's website.

What should you ask Pacific Amber Technologies Inc. during a demo session? (65 questions)

Schedule a demo with AmberPOS and access 65 must ask questions for the vendor while watching AmberPOS in action. Visit the vendor's website here.

Where AmberPOS is used?

AmberPOS software solution is exclusive to the retail, sales, and customer relationship management niches. The software targets merchants of various products in fashion, technology, sports, guns and tactical gear, books, music, etc. AmberPOS is scalable for small businesses, midsize businesses, and enterprises. Some notable companies that use AmberPOS include Amped Nutrition, Urban Yarns, ShoeCenter, and Universal Footwear.

List of categories

Retail & POS
Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
Equipment Rental POS
Florist POS Systems
Gift Shop POS
Gun Shop POS
Hardware Store POS
Merchandising POS
Point of sale

List of features

Bar Code Scanning
Credit Card Processing
Customer Management
Gift Cards
Inventory Management
Layaways & Quotes
Mobile POS Capability
Multiple Payment Forms
Price Lookup
Receipt Notes

AmberPOS Vs. Alternatives

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$999 per license
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$49 per month
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$99 per license
Epos Now
ITQlick rating
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$39 per user/month

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.