Amdocs Customer Review - why 3.7 stars?
Compare Pricing
| ITQlick Score: | 80/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 10/10 - high cost |
| Category: | CRM -> Amdocs Customer review |
| Ranking: | Ranked 168 out of 605 CRM systems |
| Company: | Amdocs |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Amdocs Customer pricing, Amdocs Customer alternatives |
Shlomi Lavi / updated: Oct 07, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is Amdocs Customer?
Amdocs is a customer relationship management solution for businesses of all sizes. Its capabilities include call center and help desk management, document management, and others. The software was designed and launched by Amdocs Inc headquartered in Missouri, United States.Who is it best for?
Customers of the software include small and medium businesses as well as large enterprises. Major industries where it can be used include financial services, retail and wholesale, automation and manufacturing, technology and software development, and others. Some notable clients of the software include AT&T Drive Studio, Bell Canada, and Telefonica Czech Republic etc.Main features and functionalities
The software offers reliable management of transaction-related data while minimizing the number of steps which are required to complete an interaction. Various applications and tools are offered for customer support, call center management, and social media monitoring. Informed customer responses are facilitated across multiple channels including email, social media websites, company websites, and in-store interactions.Amdocs facilitates multi-channel selling including sales order management and combined sales force automation. Integration is offered with the existing ERP systems as well as third party solutions. Other important capabilities include inventory management, retail POS management, quoting, multiple channels for single transaction, and others.
What is the actual cost?
ITQlick pricing score is 10 out of 10 (10 is most expensive). Access ITQlick pricing guide for Amdocs Customer. You can also find here pricing information from Amdocs Customer's website.How it stacks up?
Access a head to head analysis of Amdocs Customer vs alternative software solutions. ITQlick rating
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.