amoCRM Review - why 4.5 stars?

amoCRM Review
ITQlick Score: 89/100
ITQlick Rating: (4.5/5)
Pricing: 2.6/10 - low cost
Category: CRM -> amoCRM
Ranking:Ranked 20 out of 600 CRM systems
Company: QSOFT
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: amoCRM pricing, amoCRM alternatives
Shlomi LaviShlomi Lavi / updated: May 25, 2021

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What is amoCRM?

amoCRM is a web based customer relationship management solution for businesses of all sizes. Its capabilities include sales automation, analytics, productivity management, security, and others. The software was designed and launched by QSOFT LLC headquartered in California, United States.

What is amoCRM rating? ()

The rating of amoCRM is 4.5 stars out of 5 and the total score is 89 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are amoCRM's typical customers?

Customers of the software include small and medium businesses as well as large enterprises. Major industries where it can be useful include retail and wholesale, automation and manufacturing, e-commerce, financial services, healthcare and hospitality, and others. Some notable clients of the software include Pinnacle Human Resources, Cold-Stock Outer-Wear, and Podium Distribution etc.

Is amoCRM the best CRM?

amoCRM is ranked 20 out of 600 software in their category (CRM systems).

What are their main features and functionalities?

The software features a comprehensive database of clients and leads which serves as a reference point for all active negotiations and potential sales. Specific results can be pulled from the database using various filters. It also stores the entire history of each lead along with the contacts from each company. Sales are boasted through sales pipeline and other analytical tools.

The customizable dashboard of the software details all the upcoming appointments and tasks and facilitates creation of new tasks. Other important services include knowledge management, support for multiple mobile platforms, and integration with web forms and landings etc.

Who are their main alternatives?

Popular alternatives to amoCRM: Pipedrive, Salesforce, Zoho CRM, Nimble, Keap, Nutshell, HubSpot CRM, Microsoft Dynamics CRM, Capsule CRM, JobNimbus. The full list of competitors can be found here.

What is the cost of amoCRM?

The cost of license starts at $15 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for amoCRM

What should you ask QSOFT during a demo session? (65 questions)

Schedule a demo with amoCRM and access 65 must ask questions for the vendor while watching amoCRM in action. Visit the vendor's website here.

List of categories

CRM
Complaint Management
Customer Loyalty
Healthcare CRM
Mac CRM
Mobile CRM
Online CRM
Small Business CRM
Social Media
Sales Force Automation (SFA)

amoCRM Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
amoCRM
ITQlick rating
4.5/5
Score
89/100
Pricing
2.6/10
License pricing
$15 per user/month
Functionality
10
Review
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.