amoCRM Review - why 4.5 stars?

Shlomi LaviShlomi Lavi / updated: Aug 10, 2020

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What is amoCRM?

Main category: CRM

amoCRM is a web based customer relationship management solution for businesses of all sizes. Its capabilities include sales automation, analytics, productivity management, security, and others. The software was designed and launched by QSOFT LLC headquartered in California, United States.

amoCRM rating -

The rating of amoCRM is 4.5 stars out of 5 and the total score is 89 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology page

Typical Customers

Customers of the software include small and medium businesses as well as large enterprises. Major industries where it can be useful include retail and wholesale, automation and manufacturing, e-commerce, financial services, healthcare and hospitality, and others. Some notable clients of the software include Pinnacle Human Resources, Cold-Stock Outer-Wear, and Podium Distribution etc.

Features

The software features a comprehensive database of clients and leads which serves as a reference point for all active negotiations and potential sales. Specific results can be pulled from the database using various filters. It also stores the entire history of each lead along with the contacts from each company. Sales are boasted through sales pipeline and other analytical tools.

The customizable dashboard of the software details all the upcoming appointments and tasks and facilitates creation of new tasks. Other important services include knowledge management, support for multiple mobile platforms, and integration with web forms and landings etc.

Competitors & Alternatives

Popular alternatives to amoCRM: Pipedrive, Salesforce, Zoho CRM, Nimble, Keap, Nutshell, HubSpot CRM, Microsoft Dynamics CRM, Capsule CRM, JobNimbus. The full list of competitors can be found here.. The full list of competitors can be found here.

amoCRM Pricing Information

The cost of license starting from $15 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for amoCRM

Questions to ask the vendor during a demo

Schedule a demo with amoCRM and access 25 must ask questions for the vendor while watching amoCRM in action.

amoCRM Categories

CRM
Complaint Management
Customer Loyalty
Healthcare CRM
Mac CRM
Mobile CRM
Online CRM
Small Business CRM
Social Media
Sales Force Automation (SFA)

amoCRM specifications

ITQlick Score: 89/100
ITQlick Rating: (4.5/5)
Company: QSOFT
Address: San Francisco, CA, United States
Pricing: Starting from $15 per user/month
Website:Visit amoCRM website
Typical customers: Small business, Medium business, Large business
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

amoCRM Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
amoCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.6/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Functionality score
10
Software review
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality score
19
Software review
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Functionality score
28
Software review
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
98/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality score
36
Software review
Nimble
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Functionality score
31
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.