Answer360 Review - why 2.8 stars?

Shlomi Lavi / updated: Feb 15, 2022

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What is Answer360?

Answer360 is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as automatic call distribution, call recording, voice recognition, and others. The software was designed and launched by Answer360 LLC headquartered in Texas, United States.

Who is it best for?

The software is a most useful solution for small and medium sized businesses of a variety of types. It can be used in such major industries as retail and wholesale, healthcare and hospitality, telecom and IT services, media and entertainment, and others. Some notable clients of the software include Fort Worth Financials, Star Commercial Realty, DFW Construction, and others.

Main features and functionalities

The software features auto-attendant offering professional greetings with multiple directories in order to quickly locate the required department or person. Different extensions are offered for accounting, sales, operations, and other domains. The software also offers marketing on hold with customized marketing messages during call transfers.

Answer360 allows use of local number to receive faxes and deliver them to the required email address in the form of PDF documents. Other important capabilities include email delivery of messages, calendar-driven menus, web-based administration, call logs, caller ID log, call recording, video and conference calling, and others.

What is the actual cost?

The cost of license starts at $20 per user/month. ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Answer360.

How it stacks up?

Access a head to head analysis of Answer360 vs alternative software solutions.

Frequently Asked Questions (FAQs)