Answerbase Review - why 4.8 stars?

Answerbase Review
ITQlick Score: 75/100
ITQlick Rating:
Pricing: 10/10 - high cost
Category: Content Management -> Answerbase review
Ranking:Ranked 28 out of 60 Content Management systems
Company: Lumin Creative
Pricing: starts at $19 per month
Typical customers: Medium and large size businesses
Platforms: Desktop
Links: Answerbase pricing, Answerbase alternatives
Shlomi LaviShlomi Lavi / updated: Mar 24, 2022

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What is Answerbase?

Answerbase is a Q&A and support platform that can help users to add Q&A support in their website in just a few minutes to engage users and to provide answers to their questions. Visitors can ask questions using the Q&A platform and get answers.

Answerbase has been providing Q&A support platform since 2007 and is headquartered in Cataluña, Spain.

Who is it best for?

Answerbase is suitable websites of all shapes and sizes that are looking for a Q&A platform to engage more visitors. Edmunds.com, GetApp.com and Angie List are some of the clients of this Q&A platform.

Main features and functionalities

Answerbase comes with responsive mobile/tablet support design, gamification and badges, private question management, community features, e-commerce module, search engine optimized, staff expert answers, rich text editor, CSS customization, multilingual interface, custom advertising and advanced administration features. The Q&A solution also supports Q&A Widgets, Mobile Q&A Platform and Q&A Community platform tools.

What is the actual cost?

Anserbase is available in four different pricing plans for users: Basic plan which costs $19 per month, Professional plan which costs $49 per month, Growth plan costs $129 per month, Business plan which costs $249 per month and Enterprise plan pricing details are only available upon request.

ITQlick pricing score is 10 out of 10 (10 is most expensive). Access ITQlick pricing guide for Answerbase. You can also find here pricing information from Answerbase's website.

Pros

  • Answerbase offers 15 days free trial without asking for your credit card
  • Answerbase offers option for exporting data in all their pricing plans
  • The customer support of this Q&A platform offers 24/7 phone and email support for users

Cons

  • Answerbase offers free trial plan for only 15 days instead of 30 days
  • Anserbase doesn’t offer education and training options for Basic, Professional and Business plan users
  • The customer support of this Q&A and support platform doesn’t offer phone support for Professional and Basic plan users

How it stacks up?

Access a head to head analysis of Answerbase vs alternative software solutions.
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Advantag...
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4.5/5
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$79 per 2 users/month
Functionality
17

Frequently Asked Questions (FAQs)

Is it the best Content Management system?

Answerbase is ranked 28 out of 60 software in their category (Content Management systems).

How they are rated on ITQlick?

The rating of Answerbase is 4.8 stars out of 5 and the total score is 75 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Answerbase makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Answerbase can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Answerbase and alternatives?

The most popular alternatives to Answerbase in 2024: IZEA, Syndigo, Drupal, Advantage CSP, Zoho Sites. Access the complete competitors analysis here - Answerbase VS Content Management Software alternatives.

List of categories

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Help Desk
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List of features

Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Reporting

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.