AnswerDash Review - why 4.7 stars?

AnswerDash Review
ITQlick Score: 84/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Knowledge Management -> AnswerDash review
Ranking:Ranked 4 out of 16 Knowledge Management systems
Company: AnswerDash
Pricing: starts at $10 per license
Typical customers: SMBs
Platforms: Desktop, Mobile
Links: AnswerDash pricing, AnswerDash alternatives
Shlomi LaviShlomi Lavi / updated: Jun 08, 2022

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What is AnswerDash?

AnswerDash is a tool offering users configurable “help” tab or button that floats in the web pages. Visitors needing support can simply click this tab and they will be presented lists of questions that they select and get the possible answer(s). This tool will give the users the answers they need instantly - minus the need to formulate a question.

Who is it best for?

AnswerDash is a great tool for use insmall businesses (1-20 employees) and medium-sized companies (10-500 employees)in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT andhelp desk.

Main features and functionalities

AnswerDash belongs to the Software-as-a-service or Saas (SaaS) category that makes use of machine learning algorithm in order to make databases of support answersthat are context-sensitive for the users visiting webpages (including the mobile format). The features of this tool can minimize the need for human customer support and servicing. Features in this tool include object search, search within tabs, rich media answers, ask a new question module, answer base, feedback and integration of ticketing and live chat.

What is the actual cost?

The cost of license starts at $10 per license. ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for AnswerDash. You can also find here pricing information from AnswerDash's website.

How it stacks up?

Access a head to head analysis of AnswerDash vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
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AnswerDash
ITQlick rating
4.7/5
Score
84/100
Pricing
2/10
License pricing
$10 per license
Functionality
4
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Yext
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6.4/10
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3
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KnowledgeOwl
ITQlick rating
4.7/5
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89/100
Pricing
2/10
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$79 per month
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7
Lessons
ITQlick rating
4.5/5
Score
84/100
Pricing
2/10
License pricing
$8 per user/month
Functionality
15
Centralp...
ITQlick rating
4.7/5
Score
84/100
Pricing
9.4/10
License pricing
Pricing not available
Functionality
23

Frequently Asked Questions (FAQs)

Is it the best Knowledge Management system?

AnswerDash is ranked 4 out of 16 software in their category (Knowledge Management systems).

How they are rated on ITQlick?

The rating of AnswerDash is 4.7 stars out of 5 and the total score is 84 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, AnswerDash makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

Yes, you can access AnswerDash on your mobile/smart phone.

What should we ask during a demo session?

Differences between AnswerDash and alternatives?

The most popular alternatives to AnswerDash in 2023: Yext, KnowledgeOwl, Lessons Learned Database, Centralpoint, Helpjuice. Access the complete competitors analysis here - AnswerDash VS Knowledge Management Software alternatives.

List of categories

Help Desk
Self-Service Portal
Knowledge Management
Customer Experience Management

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.