AppFolio Review

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Last updated: Dec 30, 2019

AppFolio Review

ITQlick rating
(4.5/5)

Starting from $200 per user/month

Appfolio is a web-based property management software that helps users to manage their businesses properly by offering accounting and management help. The online property management software is designed accordin...

  • Categories (4/5):

    • Facilities Management
    • Property Management
    • Property Management - Apartment
    • Lease Management

Shlomi Lavi / updated: Dec 30, 2019

What is AppFolio?

Appfolio is a web-based property management software that helps users to manage their businesses properly by offering accounting and management help. The online property management software is designed according to the needs of property managers that can help users to find better residents faster, help them to manage property management tasks by creating routines and dividing them in small parts, can offer influential accurate accounting and automatic data migration. The software is built completely from scratch after taking suggestions from residential property managers to offer exactly what a property management software should offer.

Chief Strategist Klaus Schauser is one of the founders of Appfolio among the other former Expertcity/CitrixOnline engineers. The Santa Barbara-based startup is also known for products like Appfolio SecureDocs and RentApp.

Average Rating -

The rating of AppFolio is 4.5 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The web-based property management software is best for medium and small business owners. Users can use this software to post vacancy notices automatically on third-party sites like Apartments.com, Craiglist, Zillow, etc.

It can collect rent from residents online which is an integrated in Appfolio. Their client list includes Moore Property Management Inc, Walters Home management, Carefree property management, inc.

Features

Appfolio can help you to attract better residents and can make their life easier by offering online rent submission feature. It is important that your residents get to stay in their apartments comfortably and this free web-based property management software can help you to do just that. All the accounting will be done by this software and all your staff will be able to use this software. The software offers ongoing support and training for all your staff which means almost anybody can use this easy-to-use software.

If you are using another system to handle all the data, the app will offer automated data migration to move all your precious data from your old system to Appfolio. It doesn’t require any extra hardware costs, can be used from anywhere and can export data to a single Excel file whenever you want it. Other notable features are: you can create different portal’s for your apartment owners from where they can download owner statements whenever they want, search for contact name, phone number or address just like you search in Google, let people apply for renting an apartment online and pay their fee via credit card, carry the app with you by downloading the Android/iOS version.

AppFolio 5 Pros

  • This software doesn’t include any hidden fee and users can try it for free
  • Appfolio supports posting vacancies to third-party sites right from the software
  • It offers both Android and iOS app which means you get to carry this software around with you
  • AppFolio allows residents to pay their rents or other fees via credit card online
  • AppFolio supports creating owner portals for all your residents to let them handle their owner statements easily

AppFolio 2 Cons

  • The accounting reports and other data created by Appfolio are not very customizable
  • The transactions done with this software can take too much time comparing to other transactions we do online

Competitors & Alternatives

The main competitors for AppFolio Property Manager include Propertyware and Property Solutions.

Propertyware is a cloud based solution for property management. It includes an online customer portal with which to share information on leasing contracts, online payments, service requests as well as policies & procedures. There is a marketing module to develop leads and convert them to tenants for available properties, as well as screening services to validate them before completion of formalities.

Administration features include document management, property & moving inspections, insurance as well as service work orders.

Appfolio Property Manager in comparison provides a solution with many of the same features. However it also has RentMatch which can compare rentals in a geographical location so that competitive leasing rates can be given. Additionally utility billing can be integrated for charging to tenants along with rental invoices, with a full accounting system to manage financial transactions as well.

Then there is Property Solutions which includes accounting, leasing as well as marketing management.

There is also a facilities management module for maintenance services, and purchasing to handle equipment, parts and suppliers. Additionally the software has a Pricing Portal that utilizes analytics to determine the best leasing rates for the properties under management. Another unique feature is its Parcel Alert service which can route incoming packages to the right resident from one central location.

While Appfolio Property Manager does not address these features at the moment, it is set up to handle commercial property & student based housing as well. Additionally the product includes a contact center to handle service requests and track status.

AppFolio Pricing Information

The cost of license starting from $200 per user/month. The experts at ITQlick has reviewed AppFolio pricing and gave the software a total cost of ownership (TCO) rating of 3 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching AppFolio in action

AppFolio Categories

Facilities Management
Property Management
Property Management - Apartment
Lease Management
Property Management - Rental Property

Specifications

Company:
Address: Goleta, CA
Website:https://www.appfolio.com/
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

AppFolio Features

Automatic Data Backup
Automatic Property Mapping
Customizable Applications
Easy Data Migration
Email Owner Statements
Events Calendar
Excel Export
File Management
File Storage
Maintenance Overview
Message Boards
Mobile Inspections
Move Management
Online Leasing
Online Rental Applications

AppFolio Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
AppFolio
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
95/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$200 per user/month
Hosting
On premise and Cloud
Functionality score
32
Fit small business
Fit medium business
Fit large business
Software review
Buildium
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
100/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Hosting
On premise and Cloud
Functionality score
25
Fit small business
Fit medium business
Fit large business
Software review
Propertyware
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
96/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
$75 per user/month
Hosting
On premise and Cloud
Functionality score
25
Fit small business
Fit medium business
Fit large business
Software review
RealPage
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.6/10
License pricing license pricing (if provided by the software vendor)
$250 per month
Hosting
On premise and Cloud
Functionality score
19
Fit small business
Fit medium business
Fit large business
Software review
PropertyZar
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$35 per month
Hosting
On premise and Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review