Epicor Retail Review - why 3.3 stars?
Compare PricingITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 9.2/10 - high cost |
Category: | Retail & POS -> Epicor Retail review |
Ranking: | Ranked 248 out of 431 Retail & POS systems |
Company: | Epicor Software Corporation |
Pricing: | starts at $349 per month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Epicor Retail pricing, Epicor Retail alternatives |
Shlomi Lavi / updated: Mar 23, 2022
Epicor, a company founded back in 1972, is popular for designing industry-specific business software. The Texas based company has now more than 20,000 customers all over the world and their software are available in more than 30 languages for retail, distribution and manufacturing industries.
The Retail Suite is designed for retail, apparel and fashion, footwear/shoes, general merchandise, retail and sporting goods industry. The software is built on standards-based architecture and also offers full flexibility.
The software is available on-premise and can be hosted on client server too. Other notable features of this software include real-time central features, return/exchange management and mobile functionality. The management features offer: customer orders, inventory classification, inventory forecasting and inventory matrix and inventory reorder alerts. The customer management features offer customer information database, display upselling targets and loyalty rewards program while the employee management features are: commission’s management, employee performance tracker and managing employee info.
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Table of Contents
What is Epicor Retail?
Epicor Retail Suite is a web-based point of sale system that helps merchandise retailers to get a clear view across the entire supply chain and deliver a splendid experience to their customers and store employees. It’s specially designed to meet all the needs of developing merchandise and service expectations of today and the business requirements seen in retail environments.Epicor, a company founded back in 1972, is popular for designing industry-specific business software. The Texas based company has now more than 20,000 customers all over the world and their software are available in more than 30 languages for retail, distribution and manufacturing industries.
Who is it best for?
Epicor Retail Suite is specially designed for large and enterprise sized companies. The retail solution can be used to manage a global enterprise with multi-channel effectively and more productively. More than 500 general retailers all over the world are currently using their service including Ann Taylor and American Eagle Outfitters.Main features and functionalities
Epicor Retail Suite offers a complete set of solution for retailers including customer relationship management, merchandise and assortment planning, cross-channel order management, inventory management, warehouse management, business intelligence, financial management and audit and operations management.The Retail Suite is designed for retail, apparel and fashion, footwear/shoes, general merchandise, retail and sporting goods industry. The software is built on standards-based architecture and also offers full flexibility.
The software is available on-premise and can be hosted on client server too. Other notable features of this software include real-time central features, return/exchange management and mobile functionality. The management features offer: customer orders, inventory classification, inventory forecasting and inventory matrix and inventory reorder alerts. The customer management features offer customer information database, display upselling targets and loyalty rewards program while the employee management features are: commission’s management, employee performance tracker and managing employee info.
What is the actual cost?
The cost of license starts at $349 per month. ITQlick pricing score is 9.2 out of 10 (10 is most expensive). Access ITQlick pricing guide for Epicor Retail. You can also find here pricing information from Epicor Retail's website.Pros
- Epicor Retail Suite offers both on-premise and client server based deployment model and is completely web-based
- Epicor Retail Suite is designed for large and enterprise companies and is great for apparel/fashion, footwear, retail and general merchandise industries
- The technical support of Epicor Retail Suite offers live chat, on-site help and phone support
- The tool is completely web-based and doesn’t require any installation or download
- A mobile dedicated app is available for iPad, iPod and Windows mobile-based devices
- It is easy to submit queries
- The customer service is excellent
- The software is up to date with legislation
Cons
- Epicor Retail Suite doesn’t offer any help desk system as a part of their technical support
- The retail accounting system of Epicor Retail Suite doesn’t offer reports, statements and sales audit feature
- The customer management system of this software doesn’t offer label printing, payment history and purchase history
- The inventory management system of this software doesn’t offer automated ordering, barcode generation and purchase orders
- Billing portions are difficult to use
How it stacks up?
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Frequently Asked Questions (FAQs)
List of categories
Retail
Retail & POS
Point of sale
Rental
Retail Customer Management
Retail Warehouse Management
Restaurant POS
Retail Merchandise Planning
CRM
Bookstore POS
Cell Phone Store POS
Clothing Store Inventory POS
List of features
Accounting Management
Customer Management
Discounts
eCommerce
Employee Management
Gift Cards
Inventory Management
Mobile POS Capability
Refunds
Returns
Email Marketing
Order Fulfillment
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.