Arkadin Review - why 3.1 stars?

Arkadin Review
ITQlick Score: 85/100
ITQlick Rating: (3.1/5)
Pricing: 3/10 - low cost
Category: Video Conferencing -> Arkadin
Ranking:Ranked 6 out of 48 Video Conferencing systems
Company: Arkadin
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Arkadin pricing, Arkadin alternatives

Shlomi LaviShlomi Lavi / updated: Aug 22, 2020

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What is Arkadin?

Arkadin is a cloud-based video conferencing software for small to large enterprises. It offers phone and video conferencing tools which enables employees and management to collaborate and communicate better. It is developed by Arkadin which is one of the leading cloud communications provider stationed at Paris, Ile-de-France. It also specializes in remote collaboration solutions, webcasting, webinar services, and unified communications. The company is operated by up to 5,000 employees.

What is Arkadin rating? ()

The rating of Arkadin is 3.1 stars out of 5 and the total score is 85 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Arkadin's typical customers?

The typical customers include the following business size: Small, medium and large size businesses.

Is Arkadin the best Video Conferencing?

Arkadin is ranked 6 out of 48 software in their category (Video Conferencing systems).

What are Arkadin's pros? (4 Pros)

  • User-friendly
  • Affordable price
  • Can record calls
  • High-quality audio and high definition video display

What are Arkadin's cons? (2 cons)

  • Customer support needs improvement
  • Features are not as upgraded and advanced as other video conferencing software

Who are their main alternatives?

UberConference is a cloud-based video conference software for all business sizes. UberConference pricing is on the same ranges as Arkadin. When it comes to features, UberConference has integration with social profiles like Linkedin and Google+, unlike Arkadin.

For file sharing functions, UberConference also has better integrations than Arkadin since it is integrated with Google Drive, Box, Dropbox, and Evernote. Some features than Arkadin lacks and UberConference has a custom on hold music, free international calls, and UberConference apps.

UberConference has higher vendor reputation online than Arkadin and is better as a video conferencing tool for inter-office meetings and customer support. Vidyo serves small, medium and larger companies with the same cost range as Arkadin.

When video display, Vidyo has more advanced features than Arkadin as it can support 4k and 5k display, allowing users can easily see facial expressions and non-verbal cues. Vidyo is also integrated with Google Calendar and Outlook which displays user’s scheduled meetings. Both have excellent customer reviews online but Vidyo can give more flexibility and functionality when it comes to video quality and integrations.

What is the cost of Arkadin?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 3 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Arkadin

What should you ask Arkadin during a demo session? (65 questions)

Schedule a demo with Arkadin and access 65 must ask questions for the vendor while watching Arkadin in action. Visit the vendor's website here.

Is it the right software for you?

Arkadin is good for small to large businesses looking for a simple and straight forwards video conferencing tool, online meeting, and collaboration software. Its clients are from a wide range of industry types like hotel services, health and wellness, fitness, information and technology services, events, and more.

Arkadin's list of categories:

Video Conferencing

Arkadin Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
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Arkadin
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
85/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
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3
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Zoom
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$14.99 per user/month
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TeamViewer
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
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92/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$22.90 per user/month
Functionality
15
Facetime
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Has a free version
Functionality
3
RealPresence
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
88/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5/10
License pricing license pricing (if provided by the software vendor)
$89 per license
Functionality
3
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.