ARMS Review - why 4.2 stars?

ARMS Review
ITQlick Score: 81/100
ITQlick Rating: (4.2/5)
Pricing: 7.6/10 - high cost
Category: Jewelry Store POS -> ARMS
Ranking:Ranked 6 out of 9 Jewelry Store POS systems
Company: Websmith ATP
Pricing: starts at $1,999 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: ARMS pricing, ARMS alternatives

Shlomi LaviShlomi Lavi / updated: Aug 02, 2022

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What is ARMS and its features?

ARMS is a retail and POS management software solution for small and medium retail businesses. It provides POS services in addition to inventory management, accounting, and CRM services. The software was designed and launched by Advanced Retail Management Systems headquartered in Nevada, United States.

What is ARMS rating?

The rating of ARMS is 4.2 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses ARMS?

The bulk of customers using this software come from small and medium businesses. Main users of the software belong to jewelry and retail industries, although it has also been deployed in other manufacturing and production businesses.

Some of the major customers using this software include Goodman & Sons, Lee Brant Jewelers, and David Craig Jewelers.

Is it easy to use?

Yes, ARMS makes it fairly easy to use. This product is user friendly and intuitive.

Is ARMS cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently ARMS can't be accessed on mobile, you would need to access it from your computer.

Is ARMS the best Jewelry Store POS system?

ARMS is ranked 6 out of 9 software in their category (Jewelry Store POS systems).

What are their main features and functionalities?

Core POS features of the software include customer history, barcode scanning, receipt printing, special orders, and transaction recall. The software offers three reporting features of inventory reports, sales reports, and purchase reports. For inventory management, you can benefit from the services of inventory classification, item weight, and photo image.

ARMS software also provides various useful accounting services such as accounts payable and receivable, general ledger, and purchase orders.

What are ARMS's pros? (3 Pros)

  • ARMS software allows you to maintain a separate photo image gallery for inventory items.
  • Inventory and transaction reports offered by ARMS can be customized for specific business needs.
  • The software offers support for several peripheral devices including receipt printers, label printers, and barcode scanners.

What are ARMS's cons? (2 cons)

  • Unlike its competitors, ARMS software does not offer any e-Commerce module.
  • Inventory management module of the software does not include inventory forecasting and inventory transfers.

Who are their main alternatives?

Some of the key competitors for ARMS are Bindo POS and Vend.

Vend provides a point of sale solution that is offered in the cloud with support for PC based and IPad mobile based POS units. The system can continue its operations in offline mode and can support retail chains with multiple stores. It provides connectors to integrate with a variety of third party applications such as accounting systems, and supports multiple payments include cash, credit, deposits, partial & layaway as well as via PayPal. Its features include inventory control, customer management as well as loyalty programs for customer rewards & discounts.

ARMS on the other hand provides the main features of point of sales, customer & inventory management like Vend, but can also handle procurement & warehouse management as well. Additionally the product is available as an on premise, hosted as well as cloud based solution unlike Vend.

Bindo POS in comparison includes employee management and time & attendance which are not available in ARMS. Additionally there is a CRM system with customer loyalty program, e-commerce & mobile shopping support, as well as product matrix inventory for bundling & special offers. Bindo POS is also offered in the cloud and utilizes IPads for both stationary & mobile point of sales stations.

ARMS however does not support all of these features, although it does provide a similar mix & match system that allows bundling based on pricing rather than products. Additionally it includes open compatibility with major POS equipment, as well as reporting tools for retail analysis to support customer marketing for sales & promotions.

What is the cost of ARMS?

The cost of license starts at $1,999 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 7.6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for ARMS. You can also find here pricing information from ARMS's website.

What should you ask Websmith ATP during a demo session? (65 questions)

Schedule a demo with ARMS and access 65 must ask questions for the vendor while watching ARMS in action.

List of categories

Retail & POS
Point of sale
Retail Customer Management
Restaurant POS
Retail & POS
Jewelry Store POS
Retail CRM POS
Retail Management POS
Touch Screen POS

List of features


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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.