AT&T Workforce Manager Review - why 3.8 stars?

Shlomi Lavi

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What is AT&T Workforce Manager?

AT&T Workforce Manager is a software application designed to help businesses manage their employees efficiently. The tool is suitable for businesses of all sizes, from small start-ups to large corporations. The application offers a range of features that can help businesses streamline their workforce management, making it easier for them to track their employees' work hours, schedules, and productivity.

One of the standout features of AT&T Workforce Manager is its ability to provide real-time visibility into employee locations and schedules. This feature helps businesses monitor their employees' work hours and ensure they are working as expected. Additionally, it helps businesses ensure that they are complying with labor laws and regulations.

Another notable feature of AT&T Workforce Manager is its scheduling capabilities. The tool enables businesses to create and manage employee schedules with ease. This feature helps businesses optimize their workforce, ensuring that they have enough staff to meet demand while minimizing overtime costs. Moreover, it helps businesses reduce scheduling conflicts and ensures that employees are adequately trained to perform their job responsibilities.

AT&T Workforce Manager also offers a range of reporting capabilities. Businesses can use the tool to generate customized reports on employee productivity, attendance, and other key performance indicators. These reports help businesses make data-driven decisions that can improve their workforce management strategies and ultimately improve their bottom line.

AT&T Workforce Manager was established in Dallas, Texas. The tool is available to businesses across the United States, making it a versatile solution for companies of all sizes and industries. Since its establishment, AT&T Workforce Manager has helped businesses manage their workforce efficiently, improving productivity and reducing costs.

Currently, AT&T Workforce Manager employs a team of experienced professionals who are dedicated to helping businesses optimize their workforce management strategies. The company has a strong presence in the Dallas area, where it is headquartered and continues to expand its reach across the United States.

In conclusion, AT&T Workforce Manager is an innovative software application that offers a range of features designed to help businesses manage their employees efficiently. From real-time visibility into employee locations to powerful scheduling and reporting capabilities, the tool offers businesses a comprehensive solution to their workforce management needs. With its strong presence in Dallas and a team of experienced professionals, AT&T Workforce Manager is a reliable and effective tool for businesses across the United States.

Who is it best for?

AT&T Workforce Manager is a versatile tool that is suitable for businesses across a range of industries. The tool is particularly popular among businesses that have a large number of employees, such as those in the healthcare, retail, and hospitality industries. Below are some typical customers and examples of businesses that use AT&T Workforce Manager:

1. Healthcare providers - AT&T Workforce Manager is a popular choice for healthcare providers who need to manage a large number of nurses, doctors, and other medical staff. Hospitals, clinics, and other healthcare organizations use the tool to ensure that they have enough staff to meet patient demand and to comply with labor regulations.

2. Retailers - Retail businesses use AT&T Workforce Manager to manage their employees across multiple locations. The tool enables retailers to create and manage employee schedules, monitor employee attendance, and track employee productivity.

3. Hospitality businesses - Hotels, restaurants, and other hospitality businesses use AT&T Workforce Manager to manage their employees and ensure that they are providing high-quality customer service. The tool enables hospitality businesses to optimize their workforce, ensure that they have enough staff during peak hours, and reduce overtime costs.

4. Transportation and logistics companies - AT&T Workforce Manager is a popular choice for transportation and logistics companies that need to manage a large number of drivers and delivery personnel. The tool enables these businesses to optimize their routes, monitor employee productivity, and ensure that they are complying with labor laws.

5. Manufacturing companies - Manufacturing companies use AT&T Workforce Manager to manage their production lines and ensure that they have enough staff to meet production goals. The tool enables manufacturers to track employee productivity, manage employee schedules, and ensure that they are complying with labor regulations.

Some of the notable companies that use AT&T Workforce Manager include American Airlines, Target, Hilton Hotels, and HCA Healthcare. These companies have all leveraged the tool's powerful features to manage their employees efficiently, reduce costs, and improve productivity.

Main features and functionalities

AT&T Workforce Manager can help your business in several ways. Here are some examples of how the tool can benefit your business:

1. Optimize workforce management - AT&T Workforce Manager can help you optimize your workforce management by enabling you to create and manage employee schedules with ease. The tool offers real-time visibility into employee locations and schedules, making it easier for you to monitor employee productivity and ensure that you have enough staff to meet demand.

2. Reduce labor costs - By enabling you to manage your employees more efficiently, AT&T Workforce Manager can help you reduce labor costs. The tool can help you minimize overtime costs, reduce scheduling conflicts, and ensure that you are complying with labor laws and regulations.

3. Improve employee productivity - AT&T Workforce Manager can help you improve employee productivity by providing you with real-time visibility into employee locations and schedules. This feature can help you identify inefficiencies in your workforce management strategy and take corrective action to improve productivity.

4. Enhance customer service - By ensuring that you have enough staff to meet customer demand, AT&T Workforce Manager can help you enhance your customer service. The tool can help you optimize your workforce management strategy to ensure that you have enough staff during peak hours, reducing wait times and improving the customer experience.

5. Generate customized reports - AT&T Workforce Manager can help you generate customized reports on employee productivity, attendance, and other key performance indicators. These reports can help you make data-driven decisions that can improve your workforce management strategy and ultimately improve your bottom line.

Overall, AT&T Workforce Manager is a powerful tool that can help businesses of all sizes and industries optimize their workforce management strategies.

What is the actual cost?

AT&T Workforce Manager offers three different pricing levels so that users can choose the best one for their company according to their needs.

The First is the Standard plan that starts from $10 per month. 5 Modules can be added to this plan with 1 Free Web User.

The Second is the Enhanced plan beginning at $15 per month. This plan can add 10 Modules with 2 Free Web Users.

The Last is the Premium plan commences at $20 per month. This plan has Unlimited Modules with 3 Free Web Users.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for AT&T Workforce Manager. You can also find here pricing information from AT&T Workforce Manager's website.

Pros

• Customizable reporting: AT&T Workforce Manager allows businesses to create custom reports to track key performance metrics and gain insights into their workforce. This feature is not available in all of its competitors, giving AT&T Workforce Manager an advantage for businesses that require detailed reporting.
• Integration with other AT&T services: AT&T Workforce Manager integrates seamlessly with other AT&T services, such as AT&T Business Fiber and AT&T Mobile Forms. This makes it a convenient choice for businesses already using other AT&T services.
• Dedicated support team: AT&T Workforce Manager provides a dedicated support team to help businesses with onboarding, training, and ongoing support. This can be especially valuable for businesses that are new to workforce management software or have limited internal IT resources.

Cons

• Limited availability: AT&T Workforce Manager is only available to businesses that are located in the United States and use AT&T as their service provider. This limits its availability to businesses that do not meet these requirements.
• Limited features: While AT&T Workforce Manager offers a range of features such as time and attendance tracking and scheduling, some of its competitors offer a wider range of features such as applicant tracking and performance management. This can make AT&T Workforce Manager less appealing to businesses that require a more comprehensive solution.

How it stacks up?

Frequently Asked Questions (FAQs)