Athena collecter Review - why 3.1 stars?

Athena collecter Review
ITQlick Score: 87/100
ITQlick Rating: (3.1/5)
Pricing: 5/10 - average cost
Category: Medical Billing -> Athena collecter
Ranking:Ranked 9 out of 95 Medical Billing systems
Company: Athenahealth
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Athena collecter pricing, Athena collecter alternatives
Shlomi LaviShlomi Lavi / updated: Jun 03, 2021

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What is Athena collecter?

AthenaCollector is a cloud-based medical billing solution that helps clients and patients secure full payment faster and reduce administrative drag. The software has an automatically updated rules engine. With the said feature, it, therefore, becomes easy and efficient to catch claims errors before they are made.

Some additional key features include appointment scheduling, performance reporting, patient check-in. All these work together to achieve the ultimate goal. AthenaCollector is a product of AthenaHealth, a company that was founded in 1997 in the United States. AthenaHealth was ranked to be a top-place to work in 2016 for companies with 1,000 or more employees in Boston.

What is Athena collecter rating? ()

The rating of Athena collecter is 3.1 stars out of 5 and the total score is 87 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Athena collecter's typical customers?

Athena Collector is a suitable solution for small and medium medical practices. It can also be used for multi-location hospitals and clinics. In addition to that, the software has been deployed in education institutes for medicine.

If you are managing a medical practice or a hospital and would like to use software that can regulate your practice management, EHR and accounting issues in a single integrated solution, Athena Collector can be a very reasonable solution for you.

The software has successfully been used by hundreds of medical practitioners and clinics throughout North America. Some noteworthy clients include Mt. Auburn OB-GYN, OrthoAtlanta, Pediatric Partners, North Texas Heart Center, and ESD Pediatric Group etc.

Is Athena collecter the best Medical Billing?

Athena collecter is ranked 9 out of 95 software in their category (Medical Billing systems).

What are their main features and functionalities?

The main aim of the software is to supervise all the important aspects of your medical practice and make possible to attain the full potential. Important EHR/EMR features of the software include electronic billing, tracking, and workflow management. The electronic billing feature contains over 40 million payer rules for swift billing management.

Practice management module of the software features audit trail, billing, document management, electronic claims, insurance payments, and reports. The software provides you with new and latest insurance payer rules and quickly processes the submitted claims so that you can focus on the operational instead of the accounting aspects of your practice.

Athena Collector offers a separate training module with such services as administrator training, group training, and training courses. Security features include data backup and person authentication.

What are Athena collecter's pros? (5 Pros)

  • It enhances Medical practices automation.
  • The platform is neat and clean without bugs.
  • The software has robust analytics and reporting capabilities that are accurate and straight to the point.
  • 24/7 reliable customer support is available through instruction videos, blogs, tips, and other means.
  • The software is ONC-ATCB certified in addition to certification from the US Department of Health and Human Services.

What are Athena collecter's cons? (2 cons)

  • Steep learning curve since it can appear difficult to use for the first time.
  • The interface is not very user-friendly.

Who are their main alternatives?

The two main competitors of AthenaCollector include Kareo and ClinicSource. Kareo is a cloud-based solution for medical practices while AthenaCollector is a cloud-based solution for medical practices too, but billing to be specific. Unlike AthenaCollector, which fits in businesses of any size, that is small, midsize, and large businesses, Kareo is designed to serve the small businesses and medium-sized businesses.

Concerning mobile phone integration, Kareo has a seamless mobile integration while AthenaCollector does not. ClinicSource, on the other hand, is a cloud-based EMR as well as a practice management software while AthenaCollector is just a medical practice.

ClinicSource promotes business growth since it is an all-rounded too for the medical practice management rather than focusing on one area like AthenaCollector. Based on the online reviews, ClinicSource has been rated 4.3 while AthenaCollector has a rating of 4.0.

What is the cost of Athena collecter?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 5 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Athena collecter

What should you ask Athenahealth during a demo session? (65 questions)

Schedule a demo with Athena collecter and access 65 must ask questions for the vendor while watching Athena collecter in action. Visit the vendor's website here.

Is it the right software for you?

AthenaCollector is a suitable medical billing tool that is tailored to fit in small practices, midsize business, and large healthcare organizations. This software is usually used by organizations in the medical and health care fields. Some of the customers of AthenaCollector include Unified Physician Management, CHRISTUS Health, Privia Health, and Steward Health Care System.

List of categories

Medical Billing
Medical Practice

List of features

24/7 Telephone Support
Daily Schedule/To-Do
Mobile Access
Online Customer Support
Telephone Customer Support

Athena collecter Vs. Alternatives

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Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.