Athenahealth Review

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Last updated: Oct 11, 2019

Athenahealth Review

ITQlick rating
(4/5)

Small business, Medium business, Large business

Athenahealth is a cloud-based medical, EMR and EHR software small, medium, and large healthcare enterprises. Its key features include electronic health records, medical billing, patient engagement, claims manag...

  • Categories (4/36):

    • Telemedicine
    • Web-based Medical Billing
    • Web-Based EMR / EHR
    • Urgent Care EMR

Shlomi Lavi / updated: Oct 11, 2019

What is Athenahealth?

Athenahealth is a cloud-based medical, EMR and EHR software small, medium, and large healthcare enterprises. Its key features include electronic health records, medical billing, patient engagement, claims management, appointment scheduling, e-prescribing, charting, and reporting. It is developed by Athenahealth which was founded in 1997 in Watertown, Massachusetts. It is operated by up to 10,000 employees.

Athenahealth Average Rating -

The rating of Athenahealth is 4 stars. The rating is based on ITQlick expert review

Athenahealth Typical Customers

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

Athenahealth Features

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

Athenahealth 3 Pros

  • Available for all business sizes
  • Cloud-based deployment so users don’t need to pay licensing fees
  • Intuitive scheduling system

Athenahealth 2 Cons

  • Some functions are complex and not user-friendly
  • Billing management system needs improvement

Athenahealth Alternatives

DrChrono EHR a healthcare practice management solution for small to large companies available at the same price range ($200 a month per user) as Athenahealth. DrChrono EHR is also web, iOS, and Android supported like Athenahealth. DrChrono EHR shares the same capabilities as Athenahealth such as appointment scheduling, chart tools, HIPAA compliant messaging, personal health records management, and integrated billing.

However, Athenahealth has better patient population features than DrChrono HER. Both have excellent vendor reputation online and are beneficial as medical software. Kareo is a cloud-based medical practice management system for the same client size as Athenahealth.

Kareo pricing is lower than Athenahealth. Kareo offers the same features Athenahealth including appointment scheduling and management, patient messaging, charting, custom reporting, and mobile app and alerts. Both also have an app version for mobile accessible and mobile operations. Both have high customer reviews online but Kareo can be a cheaper alternative to Athenahealth if the company only needs EHR solutions.

Athenahealth Pricing Information

Athenahealth pricing (starts at $140 per month per user) is lower than the average cost of medical, EMR and EHR system. Its electronic health records capabilities can intuitively organize the patient visit, increase focus on patients, exchange data with other healthcare facilities, and faster patient documentation. Its medical billing functions can catch claims errors, access revenue cycle tasks and patient information, schedule appointments, collect patient payments, and generate real-time reports.

It has patient engagement tools including sending automated reminders for appointments, billing, and follow-up care to patients, patient portal and call support. Its patient population health features allow users to manage your patient population based on data collected, create a care plan, and identify the care gap.

It also has care coordination functions like sending results, track orders, and collaboration, order transmission, automatic results addition to patient’s chart, and instant exchange HIPAA compliant information. It has an app version for iOS and Android called Epocrates.

Athenahealth demo

25 questions to ask the vendor on Athenahealth demo

Is Athenahealth the right software for me?

Athenahealth is beneficial for small to large medical field related businesses. It is a reliable medical, EMR, and EHR solution for medical practitioners, personal clinics, healthcare centers, and medical institutions.

Athenahealth Categories

Telemedicine
Web-based Medical Billing
Web-Based EMR / EHR
Urgent Care EMR
Tablet PC EMR
Radiology Systems (RIS)
Primary Care EHR
Practice Management
Podiatry EMR
Physician Scheduling
Pediatric
Patient Scheduling

Specifications

Company:
Address: USA
Website:Athenahealth
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows

Athenahealth Features

Billing & Invoicing
Scheduling
Appointment Management
Charting
E-Prescribing
E/M Coding
HIPAA Compliant
Patient portal
Voice Recognition

Athenahealth Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Athenahealth
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
45
Fit small business
Fit medium business
Fit large business
Software review
AdvancedMD
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
100/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$729 Per provider
Hosting
On premise and Cloud
Functionality score
14
Fit small business
Fit medium business
Fit large business
Software review
athenaClinicals
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
16
Fit small business
Fit medium business
Fit large business
Software review
NextGen
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Kareo
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
99/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$75 Per month/user
Hosting
On premise and Cloud
Functionality score
31
Fit small business
Fit medium business
Fit large business
Software review