Athenahealth Review - why 4.3 stars?

Athenahealth Review
ITQlick Score: 96/100
ITQlick Rating: (4.3/5)
Pricing: 4/10 - average cost
Category: Medical -> Athenahealth
Ranking:Ranked 6 out of 639 Medical systems
Company: Athenahealth
Pricing: starts at $140 per provider/month + 4% to 7%
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Athenahealth pricing, Athenahealth alternatives
Shlomi LaviShlomi Lavi / updated: Apr 29, 2021

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What is Athenahealth?

Athenahealth is a cloud-based medical, EMR and EHR software small, medium, and large healthcare enterprises. Its key features include electronic health records, medical billing, patient engagement, claims management, appointment scheduling, e-prescribing, charting, and reporting. It is developed by Athenahealth which was founded in 1997 in Watertown, Massachusetts. It is operated by up to 10,000 employees.

What is Athenahealth rating? ()

The rating of Athenahealth is 4.3 stars out of 5 and the total score is 96 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Athenahealth's typical customers?

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

Is Athenahealth the best Medical?

Athenahealth is ranked 6 out of 639 software in their category (Medical systems).

What are their main features and functionalities?

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

What are Athenahealth's pros? (6 Pros)

  • Available for all business sizes
  • Cloud-based deployment so users don’t need to pay licensing fees
  • Intuitive scheduling system
  • It is easy to use and learn
  • The customer service is great
  • It has a robust reporting module

What are Athenahealth's cons? (2 cons)

  • Some functions are complex and not user-friendly
  • Billing management system needs improvement

Who are their main alternatives?

DrChrono EHR a healthcare practice management solution for small to large companies available at the same price range ($200 a month per user) as Athenahealth. DrChrono EHR is also web, iOS, and Android supported like Athenahealth. DrChrono EHR shares the same capabilities as Athenahealth such as appointment scheduling, chart tools, HIPAA compliant messaging, personal health records management, and integrated billing.

However, Athenahealth has better patient population features than DrChrono HER. Both have excellent vendor reputation online and are beneficial as medical software. Kareo is a cloud-based medical practice management system for the same client size as Athenahealth.

Kareo pricing is lower than Athenahealth. Kareo offers the same features Athenahealth including appointment scheduling and management, patient messaging, charting, custom reporting, and mobile app and alerts. Both also have an app version for mobile accessible and mobile operations. Both have high customer reviews online but Kareo can be a cheaper alternative to Athenahealth if the company only needs EHR solutions.

What is the cost of Athenahealth?

The cost of license starts at $140 per provider/month + 4% to 7%. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Athenahealth

What should you ask Athenahealth during a demo session? (65 questions)

Schedule a demo with Athenahealth and access 65 must ask questions for the vendor while watching Athenahealth in action. Visit the vendor's website here.

Is it the right software for you?

Athenahealth is beneficial for small to large medical field related businesses. It is a reliable medical, EMR, and EHR solution for medical practitioners, personal clinics, healthcare centers, and medical institutions.

Athenahealth's list of categories:

Billing & Invoicing
Medical
Billing Management
Electronic Medical Records
Hospital Management
Medical
Patient Records
Pediatric
Practice Management
Billing & Invoicing
Inventory Management
Medical

Athenahealth's list of features:

Security
Accounting & Finance
Billing & Invoicing
Email
Task Management
Backup
Remote Access
Billing & Invoicing
Scheduling
Appointment Management
Charting
E-Prescribing
E/M Coding
HIPAA Compliant
Patient portal

Athenahealth Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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Athenahealth
ITQlick rating
4.3/5
Score
96/100
Pricing
4/10
License pricing
$140 per provider/month + 4% to 7%
Functionality
61
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NextGen
ITQlick rating
4/5
Score
99/100
Pricing
2/10
License pricing
$549 per provider/month
Functionality
20
Practice
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider
Functionality
30
Review
AdvancedMD
ITQlick rating
3.9/5
Score
97/100
Pricing
3/10
License pricing
$729 per provider
Functionality
14
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.