Athenahealth Review

Shlomi Lavi / updated: Apr 20, 2020

What is Athenahealth?

Athenahealth is a cloud-based medical, EMR and EHR software small, medium, and large healthcare enterprises. Its key features include electronic health records, medical billing, patient engagement, claims management, appointment scheduling, e-prescribing, charting, and reporting. It is developed by Athenahealth which was founded in 1997 in Watertown, Massachusetts. It is operated by up to 10,000 employees.

Average Rating -

The rating of Athenahealth is 4 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

Features

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

Athenahealth 6 Pros

• Available for all business sizes
• Cloud-based deployment so users don’t need to pay licensing fees
• Intuitive scheduling system
• It is easy to use and learn
• The customer service is great
• It has a robust reporting module

Athenahealth 2 Cons

• Some functions are complex and not user-friendly
• Billing management system needs improvement

Competitors & Alternatives

DrChrono EHR a healthcare practice management solution for small to large companies available at the same price range ($200 a month per user) as Athenahealth. DrChrono EHR is also web, iOS, and Android supported like Athenahealth. DrChrono EHR shares the same capabilities as Athenahealth such as appointment scheduling, chart tools, HIPAA compliant messaging, personal health records management, and integrated billing.

However, Athenahealth has better patient population features than DrChrono HER. Both have excellent vendor reputation online and are beneficial as medical software. Kareo is a cloud-based medical practice management system for the same client size as Athenahealth.

Kareo pricing is lower than Athenahealth. Kareo offers the same features Athenahealth including appointment scheduling and management, patient messaging, charting, custom reporting, and mobile app and alerts. Both also have an app version for mobile accessible and mobile operations. Both have high customer reviews online but Kareo can be a cheaper alternative to Athenahealth if the company only needs EHR solutions.

Athenahealth Pricing Information

The cost of license starting from $140 per user/month. The experts at ITQlick has reviewed Athenahealth pricing and gave the software a total cost of ownership (TCO) rating of 4 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Athenahealth in action

Is it the right software for you?

Athenahealth is beneficial for small to large medical field related businesses. It is a reliable medical, EMR, and EHR solution for medical practitioners, personal clinics, healthcare centers, and medical institutions.

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Athenahealth Categories

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Specifications

Company:	Athenahealth
Address:	USA
Website:	https://www.athenahealth.com/
Customers:	Small business, Medium business, Large business
Business Area:	Cross Business Areas
Platforms:	Desktop, Mobile, Cloud
Operating Systems:	Mac OS, Windows

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Athenahealth Features