Athenahealth Review - why 4.3 stars?
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Shlomi Lavi / updated: Oct 21, 2020
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What is Athenahealth?
Main category: Medical, EMR & EHR
Athenahealth is a cloud-based medical, EMR and EHR software small, medium, and large healthcare enterprises. Its key features include electronic health records, medical billing, patient engagement, claims management, appointment scheduling, e-prescribing, charting, and reporting. It is developed by Athenahealth which was founded in 1997 in Watertown, Massachusetts. It is operated by up to 10,000 employees.Athenahealth rating -
The rating of Athenahealth is 4.3 stars out of 5 and the total score is 96 out of 100. The rating and score are based on ITQlick expert review. We publish unbiased reviews, learn more in our score and rating methodology pageTypical Customers
Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.Features
Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.Athenahealth 6 Pros
- Available for all business sizes
- Cloud-based deployment so users don’t need to pay licensing fees
- Intuitive scheduling system
- It is easy to use and learn
- The customer service is great
- It has a robust reporting module
Athenahealth 2 Cons
- Some functions are complex and not user-friendly
- Billing management system needs improvement
Competitors & Alternatives
DrChrono EHR a healthcare practice management solution for small to large companies available at the same price range ($200 a month per user) as Athenahealth. DrChrono EHR is also web, iOS, and Android supported like Athenahealth. DrChrono EHR shares the same capabilities as Athenahealth such as appointment scheduling, chart tools, HIPAA compliant messaging, personal health records management, and integrated billing.However, Athenahealth has better patient population features than DrChrono HER. Both have excellent vendor reputation online and are beneficial as medical software. Kareo is a cloud-based medical practice management system for the same client size as Athenahealth.
Kareo pricing is lower than Athenahealth. Kareo offers the same features Athenahealth including appointment scheduling and management, patient messaging, charting, custom reporting, and mobile app and alerts. Both also have an app version for mobile accessible and mobile operations. Both have high customer reviews online but Kareo can be a cheaper alternative to Athenahealth if the company only needs EHR solutions. . The full list of competitors can be found here.
Athenahealth Pricing Information
The cost of license starting from $140 per provider/month + 4% to 7%. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for AthenahealthQuestions to ask the vendor during a demo
Schedule a demo with Athenahealth and access 25 must ask questions for the vendor while watching Athenahealth in action.Is it the right software for you?
Athenahealth is beneficial for small to large medical field related businesses. It is a reliable medical, EMR, and EHR solution for medical practitioners, personal clinics, healthcare centers, and medical institutions.Athenahealth Categories
Billing & Invoicing
Medical, EMR & EHR
Billing Management
Electronic Medical Records
Hospital Management
Medical
Patient Records
Pediatric
Practice Management
Billing & Invoicing
Inventory Management
Medical, EMR & EHR
Athenahealth specifications
| ITQlick Score: | 96/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Company: | Athenahealth |
| Address: | USA |
| Pricing: | Starting from $140 per provider/month + 4% to 7% |
| Website: | Visit Athenahealth website |
| Typical customers: | Small business, Medium business, Large business |
| Platforms: | Desktop, Mobile, Cloud |
| Operating Systems: | Mac OS, Windows |
Athenahealth Features
Security
Accounting & Finance
Billing & Invoicing
Email
Task Management
Backup
Remote Access
Billing & Invoicing
Scheduling
Appointment Management
Charting
E-Prescribing
E/M Coding
HIPAA Compliant
Patient portal
Athenahealth Vs. Alternatives
ITQlick rating
ITQlick score
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Athenahealth
ITQlick Score
96/100
Pricing score
4/10
License pricing
$140 per provider/month + 4% to 7%
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61
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NextGen
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99/100
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2/10
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20
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Practice
ITQlick Score
99/100
Pricing score
2.6/10
License pricing
$99 per provider/month
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41
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WebPT
ITQlick Score
98/100
Pricing score
4/10
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$59 per month
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30
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AdvancedMD
ITQlick Score
97/100
Pricing score
3/10
License pricing
$729 per provider
Functionality score
14
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Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.