Athenahealth Review - why 4.3 stars?

Shlomi Lavi / updated: Mar 09, 2022

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What is Athenahealth?

AthenaHealth is an electronic health record system designed for clinics. This software is designed to be a one-stop software for most clinic operational needs, and below are some of its features:

• Telehealth: Through this feature, AthenaHealth helps clinics deliver essential care to their patients conveniently.
• Electronic Health Records: This feature ensures that clinics stay organized with patient data and use it at the time of care.
• Medical Billing: The AthenaHealth medical billing feature helps clinics to automate claims and other billing processes.
• Patient Engagement: The AthenaHealth patient engagement feature helps clinics manage and stay updated with their patient visits.

AthenaHealth is a cloud-based electronic health record and billing system for clinics of various sizes. The software company was founded in 2019, and it is a merger of two companies—AthenaHealth, Inc. and Virence Health. AthenaHealth has various office locations from various cities in the United States like Atlanta, Austin to cities in India.

Who is it best for?

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

Main features and functionalities

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

What is the actual cost?

The cost of license starts at $140 per provider/month + 4% to 7% if you need billing services as well. The monthly cost include the basic add-on of athenaOne, a platform for patient engagement, revenue cycle management, document management, and healthcare IT.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Athenahealth. You can also find here pricing information from Athenahealth's website.

Pros

• AthenaHealth software has a well-organized system (EHR)
• The medical system has a mobile version
• Transitioning from a previous EHR/EMR to AthenaHealth is easy
• AthenaHealth is very easy to use
• The customer service is great
• It has a robust reporting module

Cons

• The software needs to be improved in the way it handles user roles
• It does not offer a free trial and a free version
• The customer support of this medical EHR solution doesn’t offer live chat option for users
• There is no onsite training
• The layout of the system is terrible

How it stacks up?

Access a head to head analysis of Athenahealth vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Athenahealth right for you or your business?

AthenaHealth is designed for clinics in various healthcare practices. Even though they officially target 14 healthcare specialties, they have about 110 different specialties using the software. Athenahealth boasts of being used by top health organizations in the United States. The software can be used by small to large healthcare practices like Gastroenterology, Lab and Imagine centers, Obstetrics & Gynecology, Management Services Organizations, Federally Qualified Health Centers, etc.