Athenahealth Review - why 4.3 stars?

Athenahealth Review
ITQlick Score: 96/100
ITQlick Rating:
(4.3/5)
Pricing: 4/10 - average cost
Category: Medical -> Athenahealth review
Ranking:Ranked 6 out of 643 Medical systems
Company: Athenahealth
Pricing: starts at $140 per provider/month + 4% to 7%
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Athenahealth pricing, Athenahealth alternatives
Shlomi LaviShlomi Lavi / updated: Mar 09, 2022

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What is Athenahealth?

AthenaHealth is an electronic health record system designed for clinics. This software is designed to be a one-stop software for most clinic operational needs, and below are some of its features:
  • Telehealth: Through this feature, AthenaHealth helps clinics deliver essential care to their patients conveniently.
  • Electronic Health Records: This feature ensures that clinics stay organized with patient data and use it at the time of care.
  • Medical Billing: The AthenaHealth medical billing feature helps clinics to automate claims and other billing processes.
  • Patient Engagement: The AthenaHealth patient engagement feature helps clinics manage and stay updated with their patient visits.
AthenaHealth is a cloud-based electronic health record and billing system for clinics of various sizes. The software company was founded in 2019, and it is a merger of two companies—AthenaHealth, Inc. and Virence Health. AthenaHealth has various office locations from various cities in the United States like Atlanta, Austin to cities in India.

Who is it best for?

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

Main features and functionalities

Athenahealth is a medical EMR solution that can enhance the clinical control of medical practices while increasing efficiency of the company. The software comes with electronic health records, practice management, patient communication and order transmission solution. Athenahealth is based in Waterton, Mass and has been providing medical solutions since 1997.

What is the actual cost?

The cost of license starts at $140 per provider/month + 4% to 7% if you need billing services as well. The monthly cost include the basic add-on of athenaOne, a platform for patient engagement, revenue cycle management, document management, and healthcare IT.

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Athenahealth. You can also find here pricing information from Athenahealth's website.

Pros

  • AthenaHealth software has a well-organized system (EHR)
  • The medical system has a mobile version
  • Transitioning from a previous EHR/EMR to AthenaHealth is easy
  • AthenaHealth is very easy to use
  • The customer service is great
  • It has a robust reporting module

Cons

  • The software needs to be improved in the way it handles user roles
  • It does not offer a free trial and a free version
  • The customer support of this medical EHR solution doesn’t offer live chat option for users
  • There is no onsite training
  • The layout of the system is terrible

How it stacks up?

Access a head to head analysis of Athenahealth vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Athenahealth
ITQlick rating
4.3/5
Score
96/100
Pricing
4/10
License pricing
$140 per provider/month + 4% to 7%
Functionality
61
Compare
NextGen ...
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$299 per provider/month
Functionality
20
Practice...
ITQlick rating
4.5/5
Score
99/100
Pricing
2.6/10
License pricing
$149 per provider/month
Functionality
41
WebPT
ITQlick rating
4.4/5
Score
98/100
Pricing
4/10
License pricing
$3 per provider/day
Functionality
30
Review
eClinicalWorks
ITQlick rating
3.4/5
Score
97/100
Pricing
5.2/10
License pricing
$449 per provider/month + 2.9% of practice collections
Functionality
41

Frequently Asked Questions (FAQs)

Is it the best Medical system?

Athenahealth is ranked 6 out of 643 software in their category (Medical systems).

How they are rated on ITQlick?

The rating of Athenahealth is 4.3 stars out of 5 and the total score is 96 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Athenahealth makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Athenahealth on your mobile/smart phone.

What should we ask during a demo session?

Differences between Athenahealth and alternatives?

The most popular alternatives to Athenahealth in 2022: NextGen Enterprise EHR, Practice fusion, WebPT, eClinicalWorks, AdvancedMD. Access the complete competitors analysis here - Athenahealth VS Medical Software alternatives.

Is Athenahealth right for you or your business?

AthenaHealth is designed for clinics in various healthcare practices. Even though they officially target 14 healthcare specialties, they have about 110 different specialties using the software. Athenahealth boasts of being used by top health organizations in the United States. The software can be used by small to large healthcare practices like Gastroenterology, Lab and Imagine centers, Obstetrics & Gynecology, Management Services Organizations, Federally Qualified Health Centers, etc.

List of categories

Billing & Invoicing
Medical
Billing Management
Electronic Medical Records
Hospital Management
Medical
Patient Records
Pediatric
Practice Management
Billing & Invoicing
Inventory Management
Medical

List of features

Security
Accounting & Finance
Billing & Invoicing
Email
Task Management
Backup
Remote Access
Billing & Invoicing
Scheduling
Appointment Management
Charting
E-Prescribing
E/M Coding
HIPAA Compliant
Patient portal

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.