ATRIO Review - why 4.3 stars?

ATRIO Review
ITQlick Score: 84/100
ITQlick Rating: (4.3/5)
Pricing: 2/10 - low cost
Category: Hotel Management -> ATRIO
Ranking:Ranked 22 out of 125 Hotel Management systems
Company: PAR Springer-Miller Systems
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: ATRIO pricing, ATRIO alternatives

Shlomi LaviShlomi Lavi / updated: Aug 17, 2020

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What is ATRIO?

ATRIO software is a cloud-hosted hotel management suite designed for businesses like amusement parks, independent hotels, and campgrounds among others. The suite features ARTIO Guest Experience Management which offers features as arrival & departure lists, booking and check-in, and room controller among others.

ATRIO software is a product by PAR Springer-Miller Systems, a software company found in the US. It also offers an availability screen which helps users to monitor rates and rooms availability, as well as sync the information to the online booking engine. The suite also includes ATRIO POS which is built for restaurants and retail sales.

The ATRIO POS provides its users with a contextual screen design which shows checks that are open during a particular period. The software suite offers customer support during business hours or through online channels.

What is ATRIO rating? ()

The rating of ATRIO is 4.3 stars out of 5 and the total score is 84 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are ATRIO's typical customers?

The software is a useful solution for small and medium businesses as well as large enterprises. It can be used by boutique hotels, mid-market hotels, and other private and public properties of different types. Some notable clients of the software include Kennebunkport Resort Collection, Moonstone Hotel Properties, and others.

Is ATRIO the best Hotel Management?

ATRIO is ranked 22 out of 125 software in their category (Hotel Management systems).

What are their main features and functionalities?

The software offers a variety of useful front desk management capabilities such as reservations management, check-in and check-out, housekeeping management, custom reporting, multiple interfaces, online booking, and email correspondence. Support is offered for multiple properties in addition to distribution management, inventory management, and management of rates and availability.

ATRIO offers role-driven landing pages in addition to support for multiple currencies and time-zones. IT comes with point of sale system and also offers GDS/OTA integration. Other important capabilities of the software include guest experience management (GEM), group management, email automation, flexible rate management, custom reporting, and others.

Who are their main alternatives?

The two main competitors of ATRIO software include RateMate Rate Shopper and Dashbell. RateMate Rate Shopper software is a low-cost, cloud-hosted event intelligence solution for all business sizes whereas ATRIO software is a low-cost cloud-hosted hotel management suite for medium and large hospitality businesses. ATRIO caters for businesses such as amusement parks, independent hotels, campgrounds and more, while RateMate caters for motels, resorts, hotels, inns, lodges, and more.

The two systems offer on-premise and cloud-hosted deployment options. RateMate Rate Shopper is a product of RateMate Company in the UK whereas ATRIO is a product of PAR Springer-Miller Systems found in the US.

Dashbell software is a low-cost, cloud-hosted hospitality management solution which integrates tools for property maintenance, managing online bookings, and channel partners, whereas ATRIO software is a low-cost cloud-hosted hotel management suite that offers tools for Guest Experience management, POS, and SPA management.

While ATRIO caters for large and medium enterprises, Dahbell, on the other hand, caters for small businesses. Dashbell software is a product of Dashbell Company but ATRIO is a product of PAR Springer-Miller Systems.

What is the cost of ATRIO?

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for ATRIO

What should you ask PAR Springer-Miller Systems during a demo session? (65 questions)

Schedule a demo with ATRIO and access 65 must ask questions for the vendor while watching ATRIO in action. Visit the vendor's website here.

Is it the right software for you?

ATRIO software offers hotel management solutions for hospitality businesses in the medium and large market segments. The system best works for entities like amusement parks, RV parks, independent hotels and campgrounds among others. Businesses in need of an integrated POS, Guest experience management and SPA management solutions can greatly benefit from ATRIO software.

ATRIO's list of categories:

Booking and scheduling
Hotel Booking & Reservations
Hotel Management
Hotel Resort Management
Property Management

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.