Attensity Review - why 4.8 stars?

Attensity Review
ITQlick Score: 62/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Social Media Management -> Attensity review
Ranking:Ranked 104 out of 243 Social Media Management systems
Company: Attensity
Typical customers: Start up, Small business, Medium business, Large business
Platforms: Desktop
Links: Attensity pricing, Attensity alternatives
Shlomi LaviShlomi Lavi / updated: Aug 16, 2019

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What is Attensity?

Attensity is a social media management solution that can help users to use customer conversations as a business asset. This social analytics tool can help users to analyze, relate, listen and act on customer conversations collected from a wide range of online and social media sources.

Attensity was founded back in 2001, is headquartered in Palo Alto, California and is popular among leading brands for their social CRM solution.

Who is it best for?

Attensity is suitable for customer service teams, marketing and IT teams and industries related to insurance, consumer products, telecom and eCommerce. Cisco, Yahoo! and Microsoft are some of the clients of this social media management tool.

Main features and functionalities

Attensity comes with real-time social analytics, accurate insights, over 150 million social media and online sources support, accurate sentiment analytics and routing, multiple data sources analyzing and category personalizing features. The solution can make insightful analysis using both unstructured and structured fields together.

What is the actual cost?

ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Attensity.

Pros

  • Attensity supports collecting data from over 150 million social media sources
  • Attensity comes with real-time social analytics feature unlike other similar tools
  • The customer support of this social media management solution offers phone and email support for users

Cons

  • Attensity’s unwanted data filtering option is not highly polished and needs improvement
  • Attensity’s customer support portal is only available for North American users
  • The customer support of this social media management solution doesn’t offer any 24x7x365 phone support for users

How it stacks up?

Access a head to head analysis of Attensity vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Attensity
ITQlick rating
4.8/5
Score
62/100
Pricing
4/10
License pricing
Pricing not available
Functionality
8
Compare
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8
SocialRank
ITQlick rating
3.4/5
Score
91/100
Pricing
3/10
License pricing
$199 per year
Functionality
3

Frequently Asked Questions (FAQs)

Is it the best Social Media Management system?

Attensity is ranked 104 out of 243 software in their category (Social Media Management systems).

How they are rated on ITQlick?

The rating of Attensity is 4.8 stars out of 5 and the total score is 62 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Attensity makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Attensity can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Attensity and alternatives?

The most popular alternatives to Attensity in 2023: Radian6, Televerde, Adobe Social, SocialRank, LeadManager. Access the complete competitors analysis here - Attensity VS Social Media Management Software alternatives.

List of categories

Social Media
Customer Care
Social Media Management

List of features

Blogger Integration
Facebook Integration
LinkedIn Integration
Twitter Integration
WYSIWYG App Builder

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.