Axon Review - why 4.5 stars?

Axon Review
ITQlick Score: 79/100
ITQlick Rating: (4.5/5)
Pricing: 2.6/10 - low cost
Category: VoIP -> Axon
Ranking:Ranked 50 out of 164 VoIP systems
Company: NCH Software
Pricing: starts at $139 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: Axon pricing, Axon alternatives

Shlomi LaviShlomi Lavi / updated: Feb 09, 2022

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What is Axon and its features?

Axon Virtual PBX is a business VoIP solution designed for businesses of all sizes. It offers such capabilities as auto call attendant, call recording system, on-hold message player, and others. The software was designed and launched by NCH Software Inc headquartered in Colorado, United States.

What is Axon rating?

The rating of Axon is 4.5 stars out of 5 and the total score is 79 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Axon?

The software is a viable solution for businesses of all sizes with backgrounds in a diverse range of industries. It can be used in such major industries and domains as retail and wholesale, healthcare and hospitality, telecom and IT services, media and entertainment, financial and legal services, and others.

Is it easy to use?

Yes, Axon makes it fairly easy to use. This product is user friendly and intuitive.

Is Axon cloud-based?

No, the software in not cloud based so you would need to install it locally and connect it directly to a server.

Can it be used on mobile?

No, currently Axon can't be accessed on mobile, you would need to access it from your computer.

Is Axon the best VoIP system?

Axon is ranked 50 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software features predictive dialer for outbound calling campaigns and allows putting of calls on hold while playing on-hold music using IMS On-Hold Player. Other than call transfer and forwarding, it allows recording of any conversation made through the Axon agent. The web-like control panel of the software can also be accessed remotely.

Axon Virtual PBX offers digital call routing over computer networks. It also offers voicemail boxes for each extension and call conferencing. Other important capabilities include call recording, auto attendant with interactive voice response (IVR), and others.

Who are their main alternatives?

Popular alternatives to Axon: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of Axon?

Axon pricing starts from $139 per license

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Axon.

What should you ask NCH Software during a demo session? (65 questions)

Schedule a demo with Axon and access 65 must ask questions for the vendor while watching Axon in action.

List of categories

Business Phone Systems
Call Recording
Cloud PBX
PBX Phone Systems
SIP Clients
VoIP
Call Center

List of features

Call Recording
Call Center
VoIP

Axon Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
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Axon
ITQlick rating
4.5/5
Score
79/100
Pricing
2.6/10
License pricing
$139 per license
Functionality
10
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jive com...
ITQlick rating
4.6/5
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93/100
Pricing
2.8/10
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$19.95 per user/month
Functionality
7
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Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.