BigCommerce Review

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Last updated: Sep 04, 2020

BigCommerce Review

ITQlick rating
(4.3/5)

Starting from $29.95 per user/month

BigCommerce is a shopping cart software solution for your online business. The software provides management, marketing and design solutions and services for your online store. It was designed and launched by Bi...

  • Categories :

    • Inside Sales
    • Web store

Shlomi Lavi / updated: Sep 04, 2020

What is BigCommerce Used For?

BigCommerce is a shopping cart software solution for your online business. The software provides management, marketing and design solutions and services for your online store. It was designed and launched by BigCommerce Pty. Ltd., headquartered in Texas, United States.

Average Rating -

The rating of BigCommerce is 4.3 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

The software provides extensive SEO, design, and management features which make it suitable for all business sizes. Additionally, it is also equally viable option for small and medium business considering that it is available in the form of modules and you can choose to purchase only specific modules.

Whether you are looking to expand your online business or implementing an online store for the first time, the software is equipped enough to fulfill the requirements. Besides, if you want efficient SEO implementation of your online store in order to improve your ranking on Google and other major search engines, you can still benefit from the services of BigCommerce.

The clients of BigCommerce come from a wide range of industries and belong to all walks of life. Some noteworthy clients include Cprime Russia, PDO Store, Pandora, and web stores such as thesmartbaker.com, hugrz.com, and travelkiddy.com.

Features

The extensive feature set of the software covers all the important areas of online shopping and commerce. Core features of the software include such diverse capabilities as affiliate programs, content management, customer registration, editing of customers and product orders, inventory reports, product and sales reports, SSL support, and mobile user interface etc.

Other than the management and support features, you also have a variety of SEO and design applications on BigCommerce. Important such features include auto-generated sitemaps, bulk image upload, custom SEO tags, optimized URLs, site templates, and product subcategories.

You can streamline and expand your online marketing capabilities with the marketing and promotion features of coupons, email list management, product reviews, RSS customer content, and affiliate program support. The software also offers various CRM and inventory management features.

BigCommerce 5 Pros

  • Other than multi-currency support, the software supports a wide range of payment channels for customer facility.
  • The software provides dedicated SSL and firewall protection for safe online shopping.
  • You can integrate your account with third party applications and services such as QuickBooks, Tumblr, Pinterest, Google Shopping and Analytics, and eBay etc.
  • You can calculate the tax according to your country with the tax calculator integrated in the software.
  • Inventory status can be checked in real time to ensure that the stock is up-to-date.

BigCommerce 2 Cons

  • Marketing features of the software do not include popup management, site-wide specials, and customizable email templates.
  • The software lacks the design features of graphic design and drag and drop design.

Competitors & Alternatives

Two important competitors of BigCommerce are Shopping Cart Elite and Shopify. Shopping Cart Elite, just like BigCommerce, is premier software extensive enough for all business sizes and types. It offers an even extensive set of features compared to BigCommerce.

There is not a huge difference between the core features of two systems. The only extra feature of Shopping Cart Elite is that of low stock alerts. Design and marketing features of Shopping Cart Elite are also more numerous. Some of its design and marketing services not available on BigCommerce include breadcrumb navigation, dedicated IP address, popup management, and site-wide specials etc.

The SEO, design and marketing features of Shopify are similar to those on BigCommerce. However, the core features of BigCommerce are more numerous compared to Shopify. Some of the features of BigCommerce that are not available on Shopify include post-sale emails, newsletters, and spreadsheet database.

Conversely, Shopify offers additional CRM and inventory management features. For instance, barcode support, supplier management, customer account creation, and customer order history are some of the CRM and inventory management features of Shopify that you will not find on BigCommerce. 

BigCommerce Pricing Information

The cost of license starting from $29.95 per user/month. The experts at ITQlick has reviewed BigCommerce pricing and gave the software a total cost of ownership (TCO) rating of 5.6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching BigCommerce in action

BigCommerce Categories

Inside Sales
Web store

Specifications

Company:
Address: Austin, TX
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Mobile, Cloud
Operating Systems: Mac OS, Windows, Linux

BigCommerce Features

API
Email integration
Mobile Access
Online Customer Support
Telephone Customer Support

BigCommerce Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
BigCommerce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.6/10
License pricing license pricing (if provided by the software vendor)
$29.95 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Shopify
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
AmeriCommerce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.4/10
License pricing license pricing (if provided by the software vendor)
$24.95 per month
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
Fleapay
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.6/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Hosting
Cloud
Functionality score
5
Fit small business
Fit medium business
Fit large business
Software review
Weebly
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6.2/10
License pricing license pricing (if provided by the software vendor)
$5 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review