BIGContacts Review - why 4.3 stars?

Shlomi Lavi / updated: Mar 17, 2024

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What is BIGContacts?

BIGContacts is a customer relationship management solution for small and medium businesses. It offers marketing and sales automation along with collaboration and analytical capabilities. The software was designed and launched by BIGContacts LLC headquartered in Georgia, United States.

Who is it best for?

Customers of the software chiefly include small and medium businesses hailing from a wide range of industries. It can be deployed in such major industries as retail and wholesale, business process outsourcing, automation and manufacturing, financial services, and others. Some notable clients of the software include WGS, Lamberti & Associates, and Western & Southern Financial Group etc.

Main features and functionalities

Marketing automation services offered by the software include campaign management, email marketing, mailing list management, newsletter management, SMS marketing, and social media integration. It offers sales automation capabilities of contact history, contact scheduling and management, customer database, lead management, and lead tracking.

For collaboration between teams, the software offers remote access and workflow rules and management. Productivity features of the software include email plug-ins, search, task management, and template management. It also offers sales forecasting along with custom, pipeline, and sales reporting.

What is the actual cost?

BIGContacts offers four license pricing options; BIG, BIGGER, BIGGEST, and Enterprise.

• BIG starts at $9.99 per user per month (billed annually) and $10 monthly.
• BIGGER starts at $15 per user per month (billed annually) and $20 monthly.
• BIGGEST starts at $25 per user per month (billed annually) and $30 monthly.
• The license cost information for Enterprise is unavailable.

BIG comes with features like Tasks & Workflows, Team Calendar, Contact Dashboard, Send Individual Emails, etc. BIGGER comes with everything in BIG plus System Dashboard, Automated Reminders & Alerts, Send Group Emails, etc. BIGGEST comes with everything in BIGGER plus Social Profile Search, Automated Tasks for Follow-Up, Automated Emails to Prospects, etc. Enterprise comes with everything in BIGGEST plus Unlimited Contact Capacity, Unlimited File Storage, Unlimited Custom Fields, etc.

ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for BIGContacts. You can also find here pricing information from BIGContacts's website.

Pros

• BIGContacts is user-friendly and easy to customize
• All information is up to date and easy to find
• The software provides historical data of contacts with the clients of end-users

Cons

• Lack the ability to look up contact via telephone number

How it stacks up?

Access a head to head analysis of BIGContacts vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is BIGContacts right for you or your business?

BIGContacts is a good choice for a sales and marketing team in Leisure, Travel & Tourism, Consumer Goods, Finance, Consultancy services, Recruitment, etc. The program is suited for organizations of any size looking for a comprehensive suite of business tools that delivers all they need to organize their contacts.