Bigfoot CMMS Review - why 4 stars?

Bigfoot CMMS Review
ITQlick Score: 80/100
ITQlick Rating: (4/5)
Pricing: 6/10 - average cost
Category: Maintenance -> Bigfoot CMMS
Ranking:Ranked 75 out of 272 Maintenance systems
Company: Smartware Group
Pricing: starts at $7,500 per year
Typical customers: Medium and large size businesses
Platforms: Mobile, Cloud
Links: Bigfoot CMMS pricing, Bigfoot CMMS alternatives

Shlomi LaviShlomi Lavi / updated: Aug 25, 2022

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What is Bigfoot CMMS and its features?

Bigfoot CMMS (Computerized Maintenance Management Software) is a software solution that is designed to efficiently meet the specific needs of the professional maintenance industry. Bigfoot CMMS is easy to learn and implement, and it produces quick results by connecting the powerful functionality of their software with the user, through a modern and simple interface. Smartware Group, Inc, the developer of Bigfoot CMMS, was founded in 2002. The company has 10-50 employees and has headquarters located in Center Harbor, New Hampshire.

What is Bigfoot CMMS rating?

The rating of Bigfoot CMMS is 4 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses Bigfoot CMMS?

Bigfoot CMMS is best for medium to large sized businesses in six main industries. These industries include manufacturing, distribution, hospitality, data centers, mining, and energy & utilities. The Bigfoot CMMS solution is used by more than 10,000 users all over the world. Atrium Windows & Doors, RagingWire Data Centers, Multifilm Packaging, and Long Trail Brewing Company are among the more prominent users of Bigfoot CMMS.

Is it easy to use?

Yes, Bigfoot CMMS makes it fairly easy to use. This product is user friendly and intuitive.

Is Bigfoot CMMS cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access Bigfoot CMMS on your mobile/smart phone.

Is Bigfoot CMMS the best Maintenance system?

Bigfoot CMMS is ranked 75 out of 272 software in their category (Maintenance systems).

What are their main features and functionalities?

Bigfoot CMMS can help your business through the number of powerful, core functions that are included within the software. Bigfoot CMMS has several important functions, including parts inventory management, preventive and predictive maintenance, built-in analysis and reporting, work order management, purchasing, asset and equipment management, Occupational Safety & Health, and mobile app. Bigfoot CMMS can also be configured for all kinds of workflows, user types, user access settings, security settings, and site and location details.

Bigfoot CMMS can support integration with other systems including active directory, test & measurement instruments, condition monitoring systems, ERPs (Enterprise Resource Planning), procurement software, building automation solutions, bar code technology, advanced reporting solutions and custom interfaces. Bigfoot is also a cloud-based software solution and the system can be accessed on any device through an internet connection. This means that users can access the software with a laptop or desktop – or use the Bigfoot CMMS app for iOS or Android mobile devices. Smartware Group also offers a range of professional services such as help desk support and help file documentation, onsite or online training, consulting services, and data migration services.

What are Bigfoot CMMS's pros? (5 Pros)

  • Bigfoot CMMS has Social networking links on their site
  • Bigfoot CMMS offers a free trial
  • Bigfoot CMMS offers Technical and Customer Support
  • The system can support multiple languages
  • Bigfoot CMMS can be used as a SaaS (software as a service) deployment model

What are Bigfoot CMMS's cons? (5 cons)

  • The interface visuals can be confusing for new users
  • Bigfoot CMMS is limited by browser platform and internet connection; however, functionality of the mobile app may be accessed offline
  • Bigfoot CMMS is not the most affordable software in the market
  • Bigfoot CMMS does not have a forum for user collaboration
  • The software can be confusing without proper training or a guide

Who are their main alternatives?

Some of the main competitors for Bigfoot CMMS are MA CMMS and Maintenance Connection.

MA CMMS is a maintenance management solution that handles asset tracking and management along with maintenance requirements. The software can create & schedule work orders to handle maintenance requests, as well as handle preventive maintenance requirements such as regular servicing and warranty checkups. Additionally the product can manage multiple locations and track movement of assets & spare parts between them. There is also an API available to provide integration with many third party applications.

Bigfoot CMMS while addressing these core features also handles inventory optimization to meet the forecasted demand of service & maintenance requirements. Additionally the product supports workflows automation, as well as mobile app access for maintenance staff so that they can be always connected to provide updates and receive real-time instructions. Another good feature is its predictive maintenance functionality which uses historical analysis to recommend maintenance schedules to minimize unplanned outages or downtimes.

Then there is Maintenance Connection which offers options to be deployed onsite, in the cloud or as a hosted solution. Additionally the product integrates with GIS systems for location analysis of assets for public utilities to properly allocate staff for servicing needs. Another option is it’s in built support for repair center management to handle maintenance needs internally for organizations.

Bigfoot CMMS however is only available for deployment in the cloud or as a hosted solution. In addition it supports Occupational Health & Safety standards which include inspections & audits to ensure compliance with these regulations.

What is the cost of Bigfoot CMMS?

The cost of license starts at $7,500 per year. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 6 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for Bigfoot CMMS.

What should you ask Smartware Group during a demo session? (65 questions)

Schedule a demo with Bigfoot CMMS and access 65 must ask questions for the vendor while watching Bigfoot CMMS in action.

List of categories

Asset Tracking
Asset Tracking
Equipment Maintenance
Maintenance Inventory Management
Predictive Maintenance
Preventive Maintenance
Web-Based CMMS
Work Order Management
Facilities Management
Hotel Management

List of features

Automatic Data Backup
Automatic Property Mapping
Easy Data Migration
Email Owner Statements
Events Calendar
File Storage
Maintenance Overview
Paperless Work Orders
Performance Metrics
Proactive System Notifications
Recurring Work Orders
Set up Auto Pay
Streamlined Work Orders
Upload Documents
Asset Management

Bigfoot CMMS Vs. Alternatives

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Hippo CM...
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$45 per user/month


Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.