BigWave Review - why 4.4 stars?

BigWave Review
ITQlick Score: 80/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Field Service -> BigWave review
Ranking:Ranked 119 out of 350 Field Service systems
Company: BigWave Software, LLC
Pricing: starts at $29 per month
Typical customers: Medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: BigWave pricing, BigWave alternatives
Shlomi LaviShlomi Lavi / updated: Oct 07, 2022

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What is BigWave?

BigWave is a web based field service management solution for businesses of all sizes. Its capabilities include business intelligence, resource management, scheduling and routing, and others. The software was designed and launched by BigWave Software LLC headquartered in Texas, United States.

Who is it best for?

Customers of the software include small and medium businesses as well as large enterprises. It can be used in such major industries and domains as automation and manufacturing, retail and wholesale, transport and delivery services, and others. Some notable clients of the software include Dundee Real Estate Investment Trust, Concert Technologies, Service Communications Inc, and others.

Main features and functionalities

The software offers a variety of scheduling and routing capabilities such as drag and drop scheduling, manual dispatch, scheduling by employee proximity, scheduling by employee skill set, and assignment of multiple employees for a single job. The software also offers billing capabilities of quoting and estimating, payment, invoice creation, and custom invoicing.

BigWave offers customer management capabilities of appointment management, contact database, and contact management. Its project management capabilities include task assignment, calendar, and reminders. Other important capabilities include mobile device management, job history, note and image management, custom reports, service history, 128-bit SSL encryption, and others.

What is the actual cost?

The cost of license starts at $29 per month. ITQlick pricing score is 4 out of 10 (10 is most expensive). Access ITQlick pricing guide for BigWave. You can also find here pricing information from BigWave's website.

How it stacks up?

Access a head to head analysis of BigWave vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
BigWave
ITQlick rating
4.4/5
Score
80/100
Pricing
4/10
License pricing
$29 per month
Functionality
20
Compare
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
Dispatch
ITQlick rating
4/5
Score
96/100
Pricing
2/10
License pricing
$99 per month
Functionality
14

Frequently Asked Questions (FAQs)

Is it the best Field Service system?

BigWave is ranked 119 out of 350 software in their category (Field Service systems).

How they are rated on ITQlick?

The rating of BigWave is 4.4 stars out of 5 and the total score is 80 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, BigWave makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

Yes, you can access BigWave on your mobile/smart phone.

What should we ask during a demo session?

Differences between BigWave and alternatives?

The most popular alternatives to BigWave in 2024: Jobber, HouseCall Pro, ServiceTitan, Dispatch, Service Fusion. Access the complete competitors analysis here - BigWave VS Field Service Software alternatives.

List of categories

CRM
Complaint Management
Customer Loyalty
Online CRM
Small Business CRM
Field Service
Field Service - HVAC
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
Pest Control
Maintenance

List of features

Mobile Access
Project Management
Project Collaboration
Billing & Invoicing
Document Management
Contact Management
Inventory Management
Field Service

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.