BirdEye - Top Competitors (Mar 2022)

BirdEye Review
ITQlick Score: 89/100
ITQlick Rating:
Pricing: 8/10 - high cost
Category: Chat -> BirdEye review -> BirdEye competitors
Ranking:Ranked 5 out of 45 Chat systems
Company: BirdEye
Pricing: starts at $3,000 per year
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: BirdEye review, BirdEye pricing guide
Shlomi LaviShlomi Lavi / updated: Mar 07, 2022

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BirdEye vs. Alternatives in 2024

The two main competitors of Birdeye software are local clarity and Refersion.

LocalClarity is an online reputation management solution designed to assist businesses to control their reputation and presence while Birdeye is an online customer experience and reputation management software helping businesses turn their customers into promoters.

LocalClarity is suitable for franchises, multi-location businesses and agencies whereas Birdeye is built to cater to small, medium-sized and enterprise. Local clarity is a product of LocalClarity founded in 2017 while Birdeye is designed by Birdeye Company. Both software solutions are cloud-based.

Refersion is an integrated cloud-based affiliate marketing platform for companies that have sales teams, internet, and direct marketers, and street teams while Birdeye is customer experience and reputation management software for all types of businesses.

Birdeye software is designed by Birdeye while Refersion is built by Refersion Company. Both software solutions offer training through Live Online documentation and in person but also has Webinars.

Refersion main features are Affiliate Marketing, Campaign Management, and Contact Management while Birdeye main features are Review Monitoring, Sentiment Analysis, and Social Media Metrics among others.

BirdEye alternatives - for small & large Business

Here are the top 4 alternatives to BirdEye that are worth checking out: Olark for SMBs, Chatra for large size business, Pure Chat for growing companies, and Zoho SalesIQ for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Best for SMBs
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Best for Enterprise
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
Growing
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Free version
Zoho Sal...
ITQlick rating
4.5/5
Score
78/100
Pricing
2.8/10
License pricing
$7 per operator/month
Functionality
6


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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.