BirdEye - Top 13 Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
BirdEye
ITQlick rating
4.8/5
Score
89/100
Pricing
8/10
License pricing
$3,000 per year
Functionality
15
Best for SMBs
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$19 per month
Functionality
5
Review
Best for Enterprise
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$15 per user/month
Functionality
14
Review
Growing
Pure
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Review
Free version
Hipchat
ITQlick rating
3.6/5
Score
62/100
Pricing
5.6/10
License pricing
$2 per user/month
Functionality
3

BirdEye top competitors and alternatives in 2021

Shlomi LaviShlomi Lavi / updated: Jul 23, 2020

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BirdEye Review
ITQlick Score: 89/100
ITQlick Rating: (4.8/5)
Pricing: 8/10 - high cost
Category: Chat -> BirdEye -> BirdEye alternatives
Ranking:Ranked 5 out of 45 Chat systems
Company: BirdEye
Pricing: starts at $3,000 per year
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: BirdEye review, BirdEye pricing

BirdEye is a fantastic tool with many features, but it’s important to make sure you’re choosing the right Chat software for your company and its unique needs. BirdEye has some strong competitors and alternatives, and there’s a chance that one of them might be a better fit for your company.

Who are BirdEye main alternatives?

Here are the top 4 alternatives to BirdEye that are worth checking out: Olark for SMBs, Chatra for large size business, Pure Chat for growing companies, and Hipchat for startups and SMBs.

1. Olark - Best for SMBs

Olark is an alternative Chat software, Olark installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. Olark, with a pricing score of 2.4 is considered less expensive to implement than BirdEye with a score of 8.

Olark is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Olark offers 5 main features).

Compare head to head: Olark Vs BirdEye

2. Chatra - Best for Large Business

Chatra is an alternative Chat software, Chatra installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. Chatra, with a pricing score of 3 is considered less expensive to implement than BirdEye with a score of 8.

Chatra is rated 4.8 stars by ITQlick experts, both software products offer a good range of features (Chatra offers 14 main features).

Compare head to head: Chatra Vs BirdEye

3. Pure Chat - Best for Growing Companies

Pure Chat is an alternative Chat software, Pure Chat installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. Pure Chat, with a pricing score of 2.8 is considered less expensive to implement than BirdEye with a score of 8.

Pure Chat is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Pure offers 5 main features).

Compare head to head: Pure Chat Vs BirdEye

4. Hipchat - Best for NO Budget or Start up Companies

Hipchat is an alternative Chat software, Hipchat cloud, BirdEye can be used on-premises and on the cloud. Hipchat, with a pricing score of 5.6 is considered less expensive to implement than BirdEye with a score of 8.

Hipchat is rated 3.6 stars by ITQlick experts, both software products offer a good range of features (Hipchat offers 3 main features).

Compare head to head: Hipchat Vs BirdEye

5. WhosOn

WhosOn is an alternative Chat software, WhosOn cloud, BirdEye can be used on-premises and on the cloud. WhosOn, with a pricing score of 4 is considered less expensive to implement than BirdEye with a score of 8.

WhosOn is rated 4.1 stars by ITQlick experts, both software products offer a good range of features (WhosOn offers 5 main features).

Compare head to head: WhosOn Vs BirdEye

6. Visitlead

Visitlead is an alternative Chat software, Visitlead installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. Visitlead, with a pricing score of 4.4 is considered less expensive to implement than BirdEye with a score of 8.

Visitlead is rated 4.8 stars by ITQlick experts, both software products offer a good range of features (Visitlead offers 4 main features).

Compare head to head: Visitlead Vs BirdEye

7. HeyBubble

HeyBubble is an alternative Chat software, HeyBubble installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. HeyBubble, with a pricing score of 2 is considered less expensive to implement than BirdEye with a score of 8.

HeyBubble is rated 2.8 stars by ITQlick experts, both software products offer a good range of features (HeyBubble offers 12 main features).

Compare head to head: HeyBubble Vs BirdEye

8. SnapEngage Live Chat

SnapEngage Live Chat is an alternative Chat software, SnapEngage Live Chat installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. SnapEngage Live Chat, with a pricing score of 2.6 is considered less expensive to implement than BirdEye with a score of 8.

SnapEngage Live Chat is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (SnapEngage offers 5 main features).

Compare head to head: SnapEngage Live Chat Vs BirdEye

9. Velaro Live Chat

Velaro Live Chat is an alternative Chat software, Velaro Live Chat installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. Velaro Live Chat, with a pricing score of 3.8 is considered less expensive to implement than BirdEye with a score of 8.

Velaro Live Chat is rated 4.2 stars by ITQlick experts, both software products offer a good range of features (Velaro offers 4 main features).

Compare head to head: Velaro Live Chat Vs BirdEye

10. Help.com Live Chat

Help.com Live Chat is an alternative Chat software, Help.com Live Chat installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. Help.com Live Chat, with a pricing score of 3 is considered less expensive to implement than BirdEye with a score of 8.

Help.com Live Chat is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (Help.com offers 12 main features).

Compare head to head: Help.com Live Chat Vs BirdEye

11. Live Chat Software

Live Chat Software is an alternative Chat software, Live Chat Software installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. Live Chat Software, with a pricing score of 2 is considered less expensive to implement than BirdEye with a score of 8.

Live Chat Software is rated 4.8 stars by ITQlick experts, both software products offer a good range of features (Live offers 25 main features).

Compare head to head: Live Chat Software Vs BirdEye

12. HelpCrunch

HelpCrunch is an alternative Chat software, HelpCrunch installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. HelpCrunch, with a pricing score of 2 is considered less expensive to implement than BirdEye with a score of 8.

HelpCrunch is rated 4.8 stars by ITQlick experts, both software products offer a good range of features (HelpCrunch offers 5 main features).

Compare head to head: HelpCrunch Vs BirdEye

13. BoomTown

BoomTown is an alternative Chat software, BoomTown installed on-premises or used cloud based, BirdEye can be used on-premises and on the cloud. BoomTown, with a pricing score of 5 is considered less expensive to implement than BirdEye with a score of 8.

BoomTown is rated 4.6 stars by ITQlick experts, both software products offer a good range of features (BoomTown offers 11 main features).

Compare head to head: BoomTown Vs BirdEye


Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.