Bitrix24 Review - why 4.1 stars?

Shlomi Lavi / updated: Mar 07, 2023

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What is Bitrix24?

Bitrix24 is a social enterprise platform for small businesses that can create a unified workspace for a company for handling the daily tasks and operations. The software can be used as a project management, social collaboration and social intranet solution and includes more than 35 tools.

Bitrix Inc., the company behind social enterprise platform, was founded back in 1998 and has served more than 60,000 customers so far.

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Who is it best for?

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. Non-profit organizations and educational institutes can also use this software and request for discount.

Main features and functionalities

Bitrix24 comes with instant messaging and group chat, video conferencing, unlimited tasks/subtasks, unlimited projects, daily planner, document management, planning, reporting, time management, CRM and sales automation, HR and employee management, workflow automation, customization and integration features. The software offers a combination of social intranet with CRM tools and the on-premise version can give users complete control over source code access, data and additional tools.

What is the actual cost?

Bitrix24 offers three plans starting from $61 per user per month. The different plans are Basic, Standard, and Professional. There are both monthly and annual contracts available.

• Basic- Cost $61 per user per month.

• Standard- Cost $124 per user per month.

• Professional- Cost $249 per user per month.

ITQlick pricing score is 6 out of 10 (10 is most expensive). Access ITQlick pricing guide for Bitrix24. You can also find here pricing information from Bitrix24's website.

Pros

• Bitrix24 has a lot of features and is very cost-effective
• The software offers more than 38 modules in one single place
• Users can easily navigate through the system, and it comes with a built-in social feed

Cons

• Users complain about basic things like sending emails from the system
• Bitrix24 offers free technical support and product updates only for the first year
• All the self-hosted version pricing plans include support for only 25 intranet users

How it stacks up?

Access a head to head analysis of Bitrix24 vs alternative software solutions.

Frequently Asked Questions (FAQs)

Is Bitrix24 right for you or your business?

Bitrix24 is a good option for businesses looking for an online collaboration, sales, and marketing suite that includes a CRM. Bitrix24 automates the whole process, from lead collecting and conversion through billing and invoicing.

Artistic Closets Inc, GHL Systems Berhad, Saigon Newport Corporation, Global Accounting & Financial Services Pty Ltd, Smartway. Properties, Frosta, the Lost Dog Home, Immoveo, Thailand Pool Tables, and more companies use the program.