Bitrix24 Review

Shlomi Lavi / updated: Jul 21, 2020

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What is Bitrix24 Used For?

Bitrix24 is a social enterprise platform for small businesses that can create a unified workspace for a company for handling the daily tasks and operations. The software can be used as a project management, social collaboration and social intranet solution and includes more than 35 tools.

Bitrix Inc., the company behind social enterprise platform, was founded back in 1998 and has served more than 60,000 customers so far.

Average Rating -

The rating of Bitrix24 is 4.1 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together. Non-profit organizations and educational institutes can also use this software and request for discount.

Features

Bitrix24 comes with instant messaging and group chat, video conferencing, unlimited tasks/subtasks, unlimited projects, daily planner, document management, planning, reporting, time management, CRM and sales automation, HR and employee management, workflow automation, customization and integration features. The software offers a combination of social intranet with CRM tools and the on-premise version can give users complete control over source code access, data and additional tools.

Bitrix24 3 Pros

• Bitrix24 offers unlimited employees support in all the paid cloud versions
• Bitrix24 offers 5GB online storage and 12 employees support for free plan users
• The social enterprise platform offers mobile dedicated app for iOS and Android device users

Bitrix24 2 Cons

• Bitrix24 doesn’t offer time management and work reports feature for Standard plan users
• Bitrix24 offers free technical support and product updates only for the first year

Competitors & Alternatives

Wrike and Mavenlink are the competitors of Bitrix24. Wrike comes with online document collaboration, workload management and email integration features but doesn’t offer any burndown chart feature for users. Mavenlink comes with PayPal and QuickBooks integration, resource allocation and invoicing features but finding open tasks among all the projects can be difficult in this software.

Bitrix24 Pricing Information

The cost of license starting from $15.36 per 2 users/month. The experts at ITQlick has reviewed Bitrix24 pricing and gave the software a total cost of ownership (TCO) rating of 6 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching Bitrix24 in action

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Bitrix24 Categories

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Specifications

Company:	Bitrix, Inc.
Address:	United States
Website:	https://www.bitrix24.com/
Customers:	Small business, Medium business, Large business
Business Area:	Cross Business Areas
Platforms:	Desktop, Mobile, Cloud
Operating Systems:	Mac OS, Windows, Linux

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Bitrix24 Features