BiznusSoft Review - why 4.6 stars?

BiznusSoft Review
ITQlick Score: 81/100
ITQlick Rating: (4.6/5)
Pricing: 4.6/10 - average cost
Category: Field Service -> BiznusSoft
Ranking:Ranked 105 out of 348 Field Service systems
Company: Field Service
Pricing: starts at $100 per license
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: BiznusSoft pricing, BiznusSoft alternatives
Shlomi LaviShlomi Lavi / updated: Aug 23, 2021

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What is BiznusSoft?

BiznusSoft is a cloud-based field service management solution that can help users to optimize field service processes and turn sales order to sales experiences. The solution can help users to manage the entire service cycle starting from call to completion. It’s cloud-based so users can get access to this field service management solution from anywhere, anytime.

BiznusSoft, the company behind FieldService360, was founded back in 2012. The company is popular for providing Software as a Service solutions and most of their solutions are built on Mobile and Force.com platforms. The company is also known for their human capital and workforce management solution – HRMSSoft and time critical call center solution called TelSell.

What is BiznusSoft rating? ()

The rating of BiznusSoft is 4.6 stars out of 5 and the total score is 81 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are BiznusSoft's typical customers?

BiznusSoft works perfectly with companies of all sizes, starting from small and startups, freelancers to large enterprises. Healthcare, transportation and construction industries can use this software. BMedservices, Custom Refrigeration and The Door Company are some of the clients of FieldService360.

Is BiznusSoft the best Field Service?

BiznusSoft is ranked 105 out of 348 software in their category (Field Service systems).

What are their main features and functionalities?

BiznusSoft comes with sales order, entitlements, dispatch, inventory management, service orders, billing, reporting, mobility and portal features for customers. The sales order part can help users to generate sales orders from calls and supports getting data directly from CRM, adding parts, products and entitlements and can create a PDF from the sales order directly. Users can manage warranties and service agreements right from the dashboard.

The dispatch part can help users to route service in real time and comes with integration with Google Maps and customizable filters. The inventory part offers virtual warehousing and tracking by serial number or lot. Other notable features are: iOS and Android based mobile solution, VOIP integration, customer and partner portal, address cleansing integration, supply chain management, account management and PayPal integration.

What are BiznusSoft's pros? (5 Pros)

  • FieldService360 is suitable for companies of all sizes, starting from small companies and startups to large enterprises
  • FieldService360 supports integration with Twilio VOIP & SMS, DocuSign and Experian Address Validation
  • The customer support of FieldService360 offers phone, online support, FAQs, knowledge base and video tutorials
  • The field service management software supports over 25 languages unlike other similar tools
  • The field service management service is affordable comparing to other similar tools

What are BiznusSoft's cons? (2 cons)

  • FieldService360’s inventory management feature is not available for Standard price plan users
  • FieldService360 doesn’t offer much payroll management features like other similar FSM tools

Who are their main alternatives?

Wintac and Mhelpdesk are the competitors of BiznusSoft. Wintac is a field service management solution with work order management, scheduling, dispatching, web-portal for technicians and equipment tracking features. However, the inventory management features needs improvement according to some users.

Mhelpdesk is another popular field service management software with multi-currency support, workflow management, multi-language support, time zone support and Microsoft Dynamics platform. However, the software doesn’t offer much customization features which can be a problem for some users.

What is the cost of BiznusSoft?

The cost of license starts at $100 per license. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.6 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for BiznusSoft

What should you ask Field Service during a demo session? (65 questions)

Schedule a demo with BiznusSoft and access 65 must ask questions for the vendor while watching BiznusSoft in action.

List of categories

Construction
Field Service
FS Contact Management
FS Billing / Invoicing
FS Inventory Management
FS Scheduling & Dispatch
FS Work Order Management
Field Service
Field Service - Pest Control
Field Service - Work Order
Field Service Mobile Apps
Pest Control

List of features

Service Management
Customizable Fields
Inventory Management
Work Order Management

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.