BNTouch Mortgage CRM Review - why 4 stars?

Shlomi Lavi / updated: Jun 18, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

What is BNTouch Mortgage CRM?

BNTouch Mortgage CRM is customer relations management software that specially designed for mortgage providers. This comprehensive CRM system offers mortgage brokers and financial institutions all the solutions and features that will be used in the entire mortgage process. Mortgage offices find all the necessary tools that will not allow them to market but also manage any leads and clients that they have. There are features that facilitate lead generation as well as analytical tools that will help evaluate the real estate market. BNTouch Mortgage CRM is a product of BNTouch Inc.

---

---

Who is it best for?

The design of BNTouch Mortgage CRM is tailor-made to suit the mortgage industry. This is therefore an ideal solution for mortgage companies. Freelancers, small business, medium and large companies that deal with mortgages will find this software quite beneficial. Some of the functions that it offers include content features, column-headings and so many other mortgage industry related features. BNTouch Mortgage CRM has a very high level of flexibility and can be configured to fit any mortgage company irrespective of the size.

Main features and functionalities

BNTouch Mortgage CRM has so many features and functions that will help your mortgage business. There are some features like lead management that will handle all the prospects and give you reminders and notifications of upcoming appointments. You are also able to get leads from various sources and this is also automated. The resources available on BNTouch Mortgage CRM targets all the mortgage leads and this will maximize the sales pipeline which will lead to more deals being closed and this will increase the returns in your business.

What is the actual cost?

The cost of license starts at $148 per user/month. ITQlick pricing score is 3.8 out of 10 (10 is most expensive). Access ITQlick pricing guide for BNTouch Mortgage CRM. You can also find here pricing information from BNTouch Mortgage CRM's website.

Pros

• BNTouch Mortgage CRM has one touch calling and emailing feature using iPhone and Android devices.
• With the BNTouch Mortgage CRM you will have all the information in a centralized place which makes it easy to send materials to leads.
• BNTouch Mortgage CRM allows you to keep up with the growing customer base and changes to the CRM are reflected in real time.
• BNTouch Mortgage CRM features allow for accurate analytics and detailed reports such that users are able to track sales and mortgage processes.
• BNTouch Mortgage CRM is cloud-based and this allows for remote access which is quite useful for mortgage sales teams.

Cons

• BNTouch Mortgage CRM is not an ordinary CRM and the learning curve may be steeper for most users unlike other CRM systems.
• The setup implementation of BNTouch Mortgage CRM is lengthy and would require some level of expertise.
• The BNTouch Mortgage CRM tech support needs to introduce more ways to reach them including live chat for speedy responses.
• BNTouch Mortgage CRM reports and analytics are quite complex and novices may have a hard time learning them.

How it stacks up?

Access a head to head analysis of BNTouch Mortgage CRM vs alternative software solutions.

Frequently Asked Questions (FAQs)