Creatio Pricing Plans & Cost Guide (Jan 2023)
Compare Pricing
| ITQlick Score: | 80/100 |
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| ITQlick Rating: |
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| Pricing: | 4.2/10 - average cost |
| Category: | CRM -> Creatio review -> Creatio pricing |
| Ranking: | Ranked 156 out of 605 CRM systems |
| Company: | bpm’online |
| Pricing: | starts at $30 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Creatio review, Creatio alternatives |
Shlomi Lavi / Jan 06, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
Creatio pricing: How much does it cost in 2024?
Creatio has three plans starting from $30 per user per month. The different plans are Team, Commerce, and Enterprise. There are monthly and annual contracts available.
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Team- Cost $30 per user per month.
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Commerce- Cost $35 per user per month.
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Enterprise- Cost $60 per user per month.
Prices and Plans Compared
Under their sales CRM, they offer three monthly plans. Team, Commerce, and Enterprise. Your total investment will be determined by the number of registered users you require. For one registered user, the team package starts at $360 per year. For one user, Commerce starts at $420 and Enterprise starts at $720.
Paid plans begin at $30 per user per month for the Team plan, which is designed for small businesses with direct sales teams.
The Commerce plan, which includes Orders and Invoices for $35 per user per month, is the best choice for e-commerce.
An Enterprise tier costs $60 per user per month including sales forecasting and project management features. This tier is best suited to medium and large enterprises and can help automate the direct and channel sales cycle.
CRM Creatio sales section allows you to track and manage opportunities using a sales pipeline. The sales pipeline can be customized to fit your company sales process, but there is also a default setup available. Among other things, you can track orders, create billable contracts, store documents, create invoices, and forecast sales outcomes.
Customers can receive invoices, contracts, and other documents electronically. Making it easier to close deals, especially when signing documents is frequently required. Overall, the need for paperwork is reduced, and team collaboration is simplified.
Creatio and Salesforce use different business models. Creatio pricing structure is straightforward. Customers have complete ownership of their applications, with no restrictions. Their pricing also includes ongoing support and regular delivery of updates and improvements, rather than charging for them separately.
Creatio is a better value than Salesforce Enterprise for mid-sized businesses looking for a CRM that can also manage processes outside of CRM.
Nimble and Zoho CRM are two Creatio alternatives. They are both significantly more affordable and include more powerful social media marketing features.
Which Plan Is Right for You?
Creatio is a platform designed for businesses of all sizes and types. It is, however, ideal for SMEs and even large enterprises with complex sales processes that require an all-in-one software suite to manage everything from marketing to customer support and everything in between.
Organizations in finance, real estate, professional services, and telecommunications will benefit the most from Creatio features. The platform's intelligent design allows it to integrate with virtually any business platform. It is especially suitable for businesses with direct sales teams, such as those in real estate.
While Creatio is a useful tool for most businesses, it may not be financially feasible for small start-ups to invest in it. This does not mean that it would not work. But without established processes and customer relations protocol, there would not be much the Creatio could be able to do for such a business. Creatio provides powerful CRM and BPM solutions, but it is quite pricey. If you own a small business, it may be worth considering a less expensive option.
Creatio vs. competitors (pricing)
|
Software |
Pricing |
Free Trial |
|
Creatio |
$30 to $60 per user per month |
No Free Trial |
|
HubSpot Sales Hub |
$50 to $1,200 per user per month |
Free Forever Access |
|
Zendesk Sell |
$19 to $99 per user per month |
14 days |
|
Zoho CRM |
$59 to $299 per user per month |
15 days |
|
Salesforce Sales Cloud |
$25 to $300 per user per month |
30 days |
|
Pipeliner CRM |
$65 to $150 per user per month |
14 days |
Cost of software customizations
Customizing the software to meet the specific needs of the organization can be a costly process, especially if the customization requires significant development or integration work. The average cost of customization can range from a few thousand dollars to several hundred thousand dollars, depending on the complexity of the customization work.
Data migration cost Relevant for Creatio
Migrating data from old systems to the new software can be a time-consuming and costly process, especially if the data is large or complex. The average cost of data migration can range from a few thousand dollars to several hundred thousand dollars, depending on the size and complexity of the data.
Cost of training
How many groups (different departments, usages, type of users) are needed for Creatio training? Training employees to use the new software can be a significant cost, especially if the software is complex or requires specialized knowledge. The average cost of training can range from a few hundred dollars to several thousand dollars per employee, depending on the complexity of the software and the duration of the training.
Cost of maintenance
Ongoing maintenance and support for the software can be a significant cost, especially if the software requires frequent updates or has a high rate of bugs or issues. The average cost of maintenance can range from a few hundred dollars to several thousand dollars per year, depending on the complexity of the software and the level of support required.
Frequently Asked Questions (FAQs)
Our Veredict
The extensive feature set of Creatio CRM may appear overwhelming at first, especially for SMBs and startups setting up CRM workflows. Customers in growing midsize businesses and enterprises are better suited to its advanced feature offerings. Creatio CRM is a platform that can store vital contacts and leads while automating tasks and predicting a company next move.
Customer Relationship Management (CRM) Software Price Range
Most CRM software in the market are priced on a per-user, per-month basis; hence, businesses can expect to pay between the range of $10 to $200 per user monthly. There are also some CRM products with yearly pricings and others with perpetual licenses.
The above price range depends on the sophistication of the CRM products feature-wise, as well as the number of user accesses or accounts paid for. Some CRM software within the above price ranges are Zendesk Sell, which starts from $19 monthly per user, FreeAgent CRM pricing starts from $25 monthly per user, and GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts.
In addition, CRM products target different sizes of organizations, and their price ranges are as follows:
- Small Businesses can expect to pay between the range of $10 to $25 for CRM software. The prices are set on a per user per month basis. For example, Zoho CRM costs $12 per user per month, Fresh Sales costs $13 per user, per month, and Copper pricing starts $19 per user per month. In addition to this, some products offer small businesses very basic packages which can be gotten for free.
- Medium Businesses can expect to pay between $25 to $50 for CRM software. While most products for medium-sized businesses are priced on a per user, per month basis, the number of employees or registered users will determine the prize of the software per user. For example, Hubspot costs up to $30 per user monthly but $50 monthly for two users. Others are Benchmark ONE, which costs $40 monthly per user, and Skynamo, which is priced at $46 per user monthly.
- Large Businesses can expect prices that fall within $50 to $200 for CRM products. CRM offerings for large business organizations typically come with more features; hence, there may be separate fees for installation, setup, or training. Some CRM software within this tier are FreeAgent CRM, which costs $130 price monthly per user; GreenRope costs between $149 for up to 1,000 contacts to $699 for up to 50,000 contacts , and Quick Base pricing falls around $500 monthly for a number of users.
CRM best of breeds and their price ranges are as follows:
- Marketing Automation Software Marketing automation products can be divided into three tiers, each carrying prices that range from $0 to $19, $19 to $50, and $50 upwards, respectively. For instance, Active Campaign pricing starts from $15 monthly per user, Hubspot Marketing Automation costs up to $50 per user monthly, and Integrated Marketing Portal pricing is around $50 per user monthly.
- Lead Management Software The pricing for Lead management products in the market usually varies between $11 and $60 upwards. These price ranges depend on the level of the products offerings and the number of registered users per month. For example, SalesExec pricing starts from $65 per user monthly, Salesforce Essentials costs around $25 per user monthly, and Lead Capsule pricing starts from around $500 per month for a number of years.
- SalesForce Automation Software SalesForce automation products pricing ranges from $13 to $50 upwards, depending on the level of their offerings and the number of registered accounts per month. The prices are set per user, per month; hence, SAA software pricing like Really Simple System starts from $14 per user monthly, Pepperi pricing is around $48 per user monthly, and Cliently costs up to $39 per user per month.
- Contact Management Software Most contact management products in the market are priced on a per month basis, and there are typically set limits to the number of contacts each user can manage on the software. Depending on the level of offers, prices may fall between $0 to $14, $14 to $25, and $25 to $400. For example, Infloflo pricing starts from around $100 per month, DejaOffice PC CRM costs up to $50 monthly, and AirTable pricing starts from $14 per month.
- Email Marketing Software Email marketing products are priced per month, and there are usually limits on the number of subscribers or emails for each user monthly. The prices range from $0 and $30 upwards, depending on the package level. For example, Constant Contact pricing starts from $20 per month, SendinBlue pricing starts from $25 per month, and Campaigner costs around $19 per month.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.