Breadcrumb Review - why 4.4 stars?

• Restaurants Analytics: Upserve provides insights that make it easy for restaurants to understand and manage labor costs, scheduling, and employee productivity.
• Menu Intelligence: This feature enables the servers to efficiently and quickly search through menu items or categories and process every order as quickly as possible.
• Training Mode: Upserve offers practice lessons for new hires making it easy to train staff on using all its restaurant POS features.
• Offline Mode: Upserve provides offline support that helps restaurants serve their customers even if connectivity is lost.

• Upserve provides practical training sessions for new hires
• Upserve offers a 24/7 customer support channel
• The software is low-cost amongst its competitors

• Users complain of the software not being user-friendly

• Functionality: Upserve offers features like Restaurant POS, sales Reporting, payment management, marketing & CRM, workforce management, gifts cards, Inventory, Tableside ordering, online ordering, loyalty program, etc. Compared to its alternatives, square point of sale offers similar POS functionalities to Upserve except for checkouts and customization. Toast POS offers similar POS features with Upserve except for kitchen display system and multi-location management (lacking in Square point of sale). Revel systems also offer kitchen management (similar to Toast POS), employee & enterprise management (lacking in Upserve), etc.
• Customer/Industries: Upserve targets restaurants, bars, cafes, nightclubs, pizza, winery, etc. Customers using Upserve are Press espresso food spirits, Playa Bowls, The smoke Shop, etc. Compared to its alternatives, Square point of sale targets coffee shops, ice cream trucks, bars and breweries, beauty and professional, health & fitness, home and repair services, etc. Toast POS targets food trucks, fast-casual, bar & nightclubs, Café bakeries, enterprise, pizza, etc. Customers like Odd Duck, Roc N Ramen, Barkhaus, Trapper Sushi, and Busboys & Poets use Toast POS. Revel systems target restaurants, retail, pizza Ana coffee shops. Kung Fu Tea, Savi Provisions, eggsluts, 1100 group, Fat Brands, Mapel Street, Charlotte Tilbury, Buff city soap, The Halal Guys all use Revel systems.
• Cost: Industry experts cost-rated this POS software as 1.3/5 (where 1-2 is low-cost and 4-5 is a high cost), which means it is low-cost software amongst its alternatives. The license cost information for Upserve starts at $59 with a requirement of $60/terminal. The license cost information for the square point of sale is unavailable. Toast starts at $165/month, and Revel systems start at $99/monthly per terminal on monthly billing.
• Cloud-based/On-premise: Upserve, and all the alternatives are cloud-based restaurants and POS systems.
• Popularity: Upserve (2009), a subsidiary of Lightspeed (2005), is publicly traded on TSX and NYSE as LSPD. Compared to its alternatives, Square point of sale (2009) is publicly traded on the NYSE under the symbol of SQ with locations in the United States, Canada, Japan, Australia, United Kingdom, and Ireland. Toast POS (2011) is publicly traded on the NYSE under the symbol of TOST, with over 40,000 restaurants in operation. Revel Systems (2010) is privately held, with over 20,000 businesses globally.
• Scalability: Upserve and its alternatives like Square point of sale and Toast POS can scale restaurants businesses from coffee shops & bars to enterprises businesses.
• Support: Upserve share similar support channels to Toast POS and Square point of sales like a knowledge base and Phone support. Upserve, Toast POS, and Revel systems offer a 24/7 live rep. Upserve Square point of sale and Revel systems offers Chat. Revel Systems, Square point of sale, and Toast POS offer email/help desk and FAQs/forum. Revel Systems is lacking in a knowledge base.

What is the REAL total cost of implementation? on top of the total cost of licenses which is easy to calculate you need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.6 out of 10 (10 is most expensive). You can fine here the REAL total cost breakdown for Breadcrumb. You can also find here pricing information from Breadcrumb's website.