Webex Review - why 3.1 stars?

Broadsoft Review
ITQlick Score: 89/100
ITQlick Rating:
Pricing: 5.4/10 - average cost
Category: Team Collaboration -> Webex review
Ranking:Ranked 8 out of 160 Team Collaboration systems
Company: BroadSoft
Pricing: starts at $5.99 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Webex pricing, Webex alternatives
Shlomi LaviShlomi Lavi / updated: Jun 01, 2022

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What is Webex?

WebEx for team collaboration is a unified communications enterprise solution that streamlines collaboration between teams and members of organizations by powering cloud calling, web conferencing, document sharing, and other features that help teams do exceptional work. The WebEx platform has several functionalities, and some of its features are discussed below:
  • Calling in WebEx: Users of the WebEx App can easily collaborate on a phone call, switch phone calls to video meetings, leverage real-time translations, AI transcriptions, notes, actions, recordings, remove backgrounds & create custom backgrounds, and also share applications with annotation and whiteboarding.
  • Meetings in WebEx: With WebEx, users can meet securely on any device with integrated video, audio, and content sharing. Users can also enjoy innovative features for automating meeting tasks, noise removal & speech enhancement, immersive share, and better context with People Insights.
  • Messaging in WebEx: Teams that use the WebEx App can stay connected and preserve workflow movements with always-on messaging and features like custom presence status. Users can also mark messages as unread or pin them for priority sake.
  • Connecting in WebEx: Teams that use the WebEx App can pair with Cisco Webex Room endpoints for device control and integrate third-party apps into existing workflows to streamline work and facilitate easier collaboration.
Webex was acquired by Cisco in 2017 and integrated into its WebEx App platform. Cisco is a leading provider of business collaboration and unified communication tools. The company was founded in 1984. Cisco is headquartered in San Jose, CA, USA, and has over 10,000 employees globally.

Who is it best for?

The typical customers include the following business size: Small, medium and large size businesses.

What is the actual cost?

WebEx pricing is based on three plans: Basic, Meet and Meet + Call. The Basic Plan pricing is free and supports HD meetings with up to 100 people. Meet Plan pricing starts at $13.50/user/month, and it supports HD meetings with up to 200 people and breakout rooms. Meet + Call Plan pricing starts at $25/user/month and comes with HD meetings with up to 200 people, screen sharing, and more.

ITQlick pricing score is 5.4 out of 10 (10 is most expensive). Access ITQlick pricing guide for Webex.

Pros

  • WebEx is a feature-rich team collaboration software solution
  • The platform integrates well with Microsoft Outlook to allow the creation of meetings from the Outlook app
  • The video and sound quality on WebEx are usually excellent

Cons

  • The user interface of the WebEx platform can be improved
  • The software can be a bit heavy on memory consumption

How it stacks up?

Access a head to head analysis of Webex vs alternative software solutions.
ITQlick rating
Score
Pricing
License pricing
Functionality
Review
Compare
Webex
ITQlick rating
3.1/5
Score
89/100
Pricing
5.4/10
License pricing
$5.99 per user/month
Functionality
3
Review
Compare
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Dropbox
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
23
Deltek P...
ITQlick rating
4.1/5
Score
91/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6
Textura
ITQlick rating
3.5/5
Score
90/100
Pricing
4.2/10
License pricing
$250 per license
Functionality
5

Frequently Asked Questions (FAQs)

Is it the best Team Collaboration system?

Webex is ranked 8 out of 160 software in their category (Team Collaboration systems).

How they are rated on ITQlick?

The rating of Webex is 3.1 stars out of 5 and the total score is 89 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Is it an easy to use Software?

Yes, Webex makes it fairly easy to use. This product is user friendly and intuitive.

Is it cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently Webex can't be accessed on mobile, you would need to access it from your computer.

What should we ask during a demo session?

Differences between Webex and alternatives?

The most popular alternatives to Webex in 2023: Slack, Dropbox, Deltek PM Compass, Textura, CoreconLink. Access the complete competitors analysis here - Webex VS Team Collaboration Software alternatives.

Is Webex right for you or your business?

WebEx is a unified communications and team collaboration software solution that offers video conferencing, cloud and on-premise calling, messaging, file sharing, and other features to streamline collaboration for teams of all sizes. Businesses across several industries like finance and insurance use WebEx.

List of categories

Communications
VoIP

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.