Broadsoft Review

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Last updated: Oct 08, 2019

Broadsoft Review

ITQlick rating
(3.1/5)

Small business, Medium business, Large business

BroadSoft is a cloud-based Unified communication and collaboration software that offers voice, web conferencing, video, and messaging & contextual communication services. The software can be deployed on the cl...

  • Categories :

    • Communications
    • VoIP

Shlomi Lavi / updated: Oct 08, 2019

What is Broadsoft?

BroadSoft is a cloud-based Unified communication and collaboration software that offers voice, web conferencing, video, and messaging & contextual communication services. The software can be deployed on the cloud, on-premise, and as an open API. BroadSoft software offers two products which include BroadWorks and BroadCloud platforms.

It also provides personal calling functionalities including dialing by name, simultaneous ringing, and selective calls. BroadSoft software is a product BroadSoft Company founded in 1998 but was acquired by Cisco Systems in 2018.

Some core features of the software include Cloud PBX, Trunking, Unified Communications, Team Collaboration, Contact Center, and Business Apps Integration among others. The software supports Mac, Windows, mobile - android native, and mobile - native iOS platforms.

Broadsoft Average Rating -

The rating of Broadsoft is 3.1 stars. The rating is based on ITQlick expert review

Broadsoft Typical Customers

Broadsoft Features

Broadsoft Alternatives

The two main competitors of BroadSoft software include Mitel and Evolve IP. Mitel software is a cloud-based VoIP virtual phone solution that provides collaboration and conferencing tools while BroadSoft is a cloud-based Unified communication and collaboration software that offers voice, web conferencing, video services and more. Mitel software is a product of Mitel whereas BroadSost if now a product of Cisco Systems.

Mitel supports Mac OS, Web browser (OS agnostic), Windows 7, and Windows 8 but in comparison, BroadSoft software supports Mac, Windows, mobile - android native, and mobile - native iOS platforms. The two solutions are deployable both on-premise and on the cloud.

Evolve IP software is an IP phone & collaboration software solution that is built for businesses with 50 employees and above whereas BroadSoft is a Unified communication and collaboration software that offers voice, web conferencing, video services and more.

Evolve IP is cloud-based whereas BroadSoft software is deployable both on-premise and as cloud-based. Evolve IP support Mac OS, Linux, Windows 7, Web browser (OS agnostic), and Windows 8 while BroadSoft support Mac, Windows, mobile - android native, and mobile - native iOS platforms.

Broadsoft Pricing Information

Broadsoft's pricing is available upon request.

Broadsoft demo

25 questions to ask the vendor on Broadsoft demo

Is Broadsoft the right software for me?

BroadSoft software solution is created to cater to the communication and collaboration needs of businesses of various sizes and industries. It is suitable to be used by Small Business, Large Enterprises, and Medium Business markets. Organizations such as education institutions, non-profits, freelancers, government entities, and more can benefit from using BroadSoft software.

Broadsoft Categories

Communications
VoIP

Specifications

Company:
Address: Gaithersburg, MD 20878, United States
Website:Broadsoft
Customers: Small business, Medium business, Large business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

Broadsoft Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Broadsoft
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
89/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 Per month/user
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
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Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
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27
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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
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Flowroute
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$1 Per month/user
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review