BroadVoice Cloud PBX Review

ITQlick score for BroadVoice Cloud PBX: 81/100

BroadVoice Cloud PBX Review - Sep 2020

ITQlick rating
(4.7/5)

Starting from $10 per user/month

BroadVoice Cloud PBX is a web-based business VoIP solution designed for businesses of all sizes. It offers such services as 3-way calling, call forwarding, auto attendant, and others. The software was designed and launched by Broadvoice headquartered in California, United States.

  • ITQlick score: 81/100

    Main category: VoIP

    Sub categories (4/13):

    • Communications
    • Business Phone Systems
    • Call Recording
    • Cloud PBX

    Typical customer size: Small business, Medium business

Shlomi Lavi / updated: Sep 05, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

What is BroadVoice Cloud PBX Used For?

BroadVoice Cloud PBX is a web-based business VoIP solution designed for businesses of all sizes. It offers such services as 3-way calling, call forwarding, auto attendant, and others. The software was designed and launched by Broadvoice headquartered in California, United States.

Average Rating -

The rating of BroadVoice Cloud PBX is 4.7 stars out of 5. The rating is based on ITQlick expert review.

Typical Customers

Customers of the software include businesses of all sizes and a variety of types. Major industries and domains where it can be used include telecom and IT services, media and entertainment, financial and legal services, healthcare and hospitality, and others.

Features

The software offers 3-way calling with the facility of adding another party in the middle of a call. Calls can be forwarded to voicemail and incoming faxes can be emailed and printed through the user portal. Unwanted calls can be avoided by choosing the option of rejecting the anonymous calls. The software also offers auto attendant to direct the incoming calls and provide information.

BroadVoice Cloud PBX offers international virtual numbers for directing calls to business numbers while keeping the cost low. Other important capabilities of the platform include advanced call forwarding, call logs, music on hold, call waiting, caller ID with name support, online dashboard, direct international dialing, and others.

Competitors & Alternatives

Popular Alternatives to BroadVoice Cloud PBX: SolarWinds, RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems.

BroadVoice Cloud PBX Pricing Information

The cost of license starting from $10 per user/month. The VoIP experts at ITQlick has reviewed BroadVoice Cloud PBX pricing and gave the software a total cost of ownership (TCO) rating of 2.8 out of 10. Custom price cost for your business is available upon request.

Questions to ask the vendor during a demo

Schedule a demo and access 25 must ask questions for the vendor while watching BroadVoice Cloud PBX in action

BroadVoice Cloud PBX Categories

Communications
Business Phone Systems
Call Recording
Cloud PBX
IVR
PBX Phone Systems
SIP Clients
UCaaS Providers
VoIP
Unified communication
Contact management
Voice Recognition

Specifications

Company:
Address: Winnetka, CA 91306, United States
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Cloud
Operating Systems: Mac OS, Windows, Linux

BroadVoice Cloud PBX Features

Call Recording
IVR (Interactive Voice Response)
Contact Management
VoIP
IVR

BroadVoice Cloud PBX Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
BroadVoice
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
81/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$10 per user/month
Hosting
On premise and Cloud
Functionality score
18
Fit small business
Fit medium business
Fit large business
Software review
SolarWinds
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$800 per user/year
Hosting
Cloud
Functionality score
38
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.2/10
License pricing license pricing (if provided by the software vendor)
$19.99 per user/month
Hosting
On premise and Cloud
Functionality score
34
Fit small business
Fit medium business
Fit large business
Software review
jive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$30 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
$19.95 per user/month
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.