BroadVoice Cloud PBX Review - why 4.7 stars?

BroadVoice Cloud PBX Review
ITQlick Score: 81/100
ITQlick Rating: (4.7/5)
Pricing: 2.8/10 - low cost
Category: VoIP -> BroadVoice Cloud PBX
Ranking:Ranked 36 out of 164 VoIP systems
Company: Broadvoice
Pricing: starts at $10 per user/month
Typical customers: SMBs
Platforms: Cloud
Links: BroadVoice Cloud PBX pricing, BroadVoice Cloud PBX alternatives

Shlomi LaviShlomi Lavi / updated: Jul 28, 2022

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What is BroadVoice Cloud PBX and its features?

BroadVoice Cloud PBX is a web-based business VoIP solution designed for businesses of all sizes. It offers such services as 3-way calling, call forwarding, auto attendant, and others. The software was designed and launched by Broadvoice headquartered in California, United States.

What is BroadVoice Cloud PBX rating?

The rating of BroadVoice Cloud PBX is 4.7 stars out of 5 and the total score is 81 out of 100. The rating score is based on our unbiased data-based algo. Learn more - rating methodology page.

Who uses BroadVoice Cloud PBX?

Customers of the software include businesses of all sizes and a variety of types. Major industries and domains where it can be used include telecom and IT services, media and entertainment, financial and legal services, healthcare and hospitality, and others.

Is it easy to use?

Yes, BroadVoice Cloud PBX makes it fairly easy to use. This product is user friendly and intuitive.

Is BroadVoice Cloud PBX cloud-based?

Yes, they offer cloud based hosting, which means IT resources are retrieved through web-based tools and applications and you don't need to buy servers and additional hardware equipment.

Can it be used on mobile?

No, currently BroadVoice Cloud PBX can't be accessed on mobile, you would need to access it from your computer.

Is BroadVoice Cloud PBX the best VoIP system?

BroadVoice Cloud PBX is ranked 36 out of 164 software in their category (VoIP systems).

What are their main features and functionalities?

The software offers 3-way calling with the facility of adding another party in the middle of a call. Calls can be forwarded to voicemail and incoming faxes can be emailed and printed through the user portal. Unwanted calls can be avoided by choosing the option of rejecting the anonymous calls. The software also offers auto attendant to direct the incoming calls and provide information.

BroadVoice Cloud PBX offers international virtual numbers for directing calls to business numbers while keeping the cost low. Other important capabilities of the platform include advanced call forwarding, call logs, music on hold, call waiting, caller ID with name support, online dashboard, direct international dialing, and others.

Who are their main alternatives?

Popular alternatives to BroadVoice Cloud PBX: RingCentral Phone, jive communications, Nextiva Business VoIP, ShoreTel, 3CX Phone System, Business Voice, eVoice, Five9 Cloud Contact Center, VoIP Phone Systems, ShoreTel Sky. The full list of competitors can be found here.

What is the cost of BroadVoice Cloud PBX?

The cost of license starts at $10 per user/month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 2.8 out of 10 (10 is most expensive). You can find here the REAL total cost breakdown for BroadVoice Cloud PBX. You can also find here pricing information from BroadVoice Cloud PBX's website.

What should you ask Broadvoice during a demo session? (65 questions)

Schedule a demo with BroadVoice Cloud PBX and access 65 must ask questions for the vendor while watching BroadVoice Cloud PBX in action.

List of categories

Communications
Business Phone Systems
Call Recording
Cloud PBX
IVR
PBX Phone Systems
SIP Clients
UCaaS Providers
VoIP
Unified communication
Contact management
Voice Recognition

List of features

Call Recording
IVR (Interactive Voice Response)
Contact Management
VoIP
IVR

BroadVoice Cloud PBX Vs. Alternatives

ITQlick rating
Score
Pricing
License pricing
Functionality
Review
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BroadVoi...
ITQlick rating
4.7/5
Score
81/100
Pricing
2.8/10
License pricing
$10 per user/month
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18
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RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
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$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.